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firewall
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Joined: Feb 04, 2006
Posts: 58

PostPosted: Fri Feb 17, 2006 9:42 pm    Post subject: Incoming Caller ID with Name Reply with quote Back to top

Is anybody having problems with incoming CID? I am getting the number all of the time and the name only some of the time. With the old POTS service the same callers displayed with no problems.

Is there something that needs to be reset?
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rapster
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Joined: Nov 20, 2005
Posts: 30

PostPosted: Sat Feb 18, 2006 7:34 am    Post subject: Reply with quote Back to top

I had this problem for several weeks after .60 firmware was pushed. I never bothered to call customer service. But, over the past week or so, the problem seems to have gone away.

No idea what caused it.
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OldSnipe
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Joined: Mar 16, 2005
Posts: 249
Location: Bend, Oregon

PostPosted: Sat Feb 18, 2006 11:03 am    Post subject: No Caller ID Name Reply with quote Back to top

I'm seeing the problem in Bend Oregon I see it with about 1/2 the local numbers and almost but not quite all out-of-state calls. It doesn't bother me much but since porting my phone number the first of February SWMBO has sure taken a notice! I'll have knots on my head if it doesn't clear up soon!

I gave her a "Song & Dance" story about it taking time to settle out after porting. I hope it gets fixed before that wears thin. Wink

_________________
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N 43.96674 / W. 121.35427
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Who the heck is the Old Snipe? Http://oldsnipe.com knows
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SBMongoos
Vonage Forum Master
Vonage Forum Master


Joined: Mar 26, 2005
Posts: 199

PostPosted: Sat Feb 18, 2006 11:12 am    Post subject: Reply with quote Back to top

I have problems in the Denver area to. Some times a name comes through and some times it doesn't. Not only that but now I get things like Cell Phone CO instead of the persons name on the cell phone account. That didn't happen before.

Also, after deleting voicemails the voicemail light doesn't clear. I've been on for almost a year and have found that these things are fairly normal service for Vonage. One firmware will work but as soon as I see strange things happening I check and see I have a new firmware again. Have the RTP300.
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frankl
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 02, 2005
Posts: 13

PostPosted: Mon Feb 20, 2006 2:49 pm    Post subject: Reply with quote Back to top

I had the same problem with voicemail. To clear it, make sure you hit * to log out after listening to voicemails. That works for me.
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SBMongoos
Vonage Forum Master
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Joined: Mar 26, 2005
Posts: 199

PostPosted: Mon Feb 20, 2006 3:03 pm    Post subject: Reply with quote Back to top

I've been doing the * for some time now to exit voicemail. Doesn't always do the job. I find if I go back again and then actually delete the deleted voicemails then that will take care of it.

But...that's a hassle. I don't know. Often it works fine but I run into screwy issues about every other firmware upgrade. I'm getting to the point where I'm about to switch back to Qwest as I never had any problems with them at all. Just didn't like the price.
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