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alcheringa
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Joined: Apr 26, 2004
Posts: 21

PostPosted: Fri Feb 17, 2006 9:31 am    Post subject: No service, this AM?? Reply with quote Back to top

Anyone else having service issues this AM?
Any number dialed does not connect.
Also calls in are also dead.
Phone rings at dialed number but no connection
Thanks..................
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navydavy2001
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Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Fri Feb 17, 2006 9:36 am    Post subject: Reply with quote Back to top

If you're asking for assistance, read the sticky thread at the top of this forum and give us some details.

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alcheringa
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Joined: Apr 26, 2004
Posts: 21

PostPosted: Fri Feb 17, 2006 10:23 am    Post subject: Reply with quote Back to top

Thanks,
Info below, incoming, phone rings displays caller ID, pickup handset no connection. Outgoing, rings for 30 secs and then goes to fast busy. can not complete any call in or out.
Other subscribers in area are still up with Packet 8 and Vonage with cable ISP provider.

Have switched phones and no change.

ISP Local DSL
Location Foreign
Netgear Router
Cisco 186 ATA
Uniden-Tru 8885
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alcheringa
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Posts: 21

PostPosted: Fri Feb 17, 2006 11:50 am    Post subject: Reply with quote Back to top

Now no Voip service at all, DSL internet service is working.
Can not run VIOP test
Trying to determine if the local DSL provider has found a way to block the port used for Vonage?
Any help?
Thanks
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Fri Feb 17, 2006 12:34 pm    Post subject: Reply with quote Back to top

No problems here so far. Since 3:30am ET, ~100 minutes used so far today. The Cisco ATA was the first one Vonage used, so I'm assuming it's probably a few years old... could be a bad ATA. Any way of "borrowing" a friend's/neighbor's/employer's connection?

Can you access www.vonage.com ? does www.testmyvoip.com work?

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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alcheringa
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Joined: Apr 26, 2004
Posts: 21

PostPosted: Fri Feb 17, 2006 1:54 pm    Post subject: Reply with quote Back to top

I have DSL internet connex and can access all sites.
Can not run Voip test
Neighbour also has DSL and Vonage but with different adaptor and he has same problem.
Peeps with Cable connex and Vonage, no problem, so i don't think it is my equipment.
Before reboot had a dial tone, but could not connect after reboot, no dial tone but have DSL connex.
Suspect provider is blocking. Anyway to check?
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alcheringa
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Joined: Apr 26, 2004
Posts: 21

PostPosted: Fri Feb 17, 2006 2:31 pm    Post subject: Reply with quote Back to top

Sad OK, I am led to believe that our local DSL ISP has found a way to block Voip and are in the process of charging Voip customers extra for the service.
It is a monopoly in this area and since the introduction of VIOP their income from long distance and international calls via POTS has dropped to practically nothing.
Thanks for your input and I hope that since there is still competition in the states for providers that they won't start charging you for bandwidth.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Feb 17, 2006 2:50 pm    Post subject: Reply with quote Back to top

alcheringa wrote:

Thanks for your input and I hope that since there is still competition in the states for providers that they won't start charging you for bandwidth.


Sorry to hear that they blocked Voip. Since you refer to "the states", I assume you are not in the US? A good number of overseas (or over the border - especially to the South) ISP's have been doing that lately.

Fortunately, in the US, ISP's have trouble getting away with such shenanigans. That doesn't help you out, though, I'm afraid.

If Vonage can get into the box (which uses a different port), they MAY be able to customize the connection ports for you. I'm not sure they could, but it's worth a call if you can get your adapter running on someone's connection.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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alcheringa
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Posts: 21

PostPosted: Fri Feb 17, 2006 4:07 pm    Post subject: Reply with quote Back to top

Sad Unfortunately I don't have the option of switching to a cable provider, so far they haven't started blocking Voip.
I can carry my adaptor and connect to a cable modem and see if I can get tech support to fiddle with it.
That old Cisco 186 has done well, many of the Motorolas and Linksys adaptors here have failed.
I also have a Linksys WRT54GP2 as a backup and am just using the wireless side of that for a home wireless network.
DSL provider is going to charge for metered bandwidth or increase the flat rate to cover the use of Voip equipment and their loss of revenue.
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