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stone7800
New Forum Member


Joined: Feb 16, 2006
Posts: 2
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If necessary to provide all modem info, I will provide, but laptop hooked up to wirless looses the signal everytime phone is used (incoming and outgoing). Motorola gateway (DSL modem and wireless combo) w/ Vonage adapter. |
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dc1961
Vonage Forum Associate


Joined: Jan 30, 2006
Posts: 24
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| stone7800 wrote: | | If necessary to provide all modem info, I will provide, but laptop hooked up to wirless looses the signal everytime phone is used (incoming and outgoing). Motorola gateway (DSL modem and wireless combo) w/ Vonage adapter. |
Do you have a wireless phone? Wireless phones sometimes are on the same channel as wireless routers. Try changing channels on your phone or changing the channel on your wireless router. |
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VonageTPA
Vonage Forum MVM


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)
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I'm willing to bet money that you're using a 2.4Ghz cordless phone... Just happens to be that 802.11 B & 802.11 G wireless networking uses 2.4Ghz as well. Some cordless phones play nice, others totally obliterate the spectrum while in use.
On the cordless phone, what is the FCC ID#? You should be able to find this number on the handset or base of the phone. |
_________________ ISP: Varies depending where I'm at. Vonage: Linksys RTP300 Router: IPCop 1.4.10 Phones: various Total calls since Jul 24, 2005: 4,794 calls Total Minutes since Jul 24, 2005: 25,552 minutes |
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stone7800
New Forum Member


Joined: Feb 16, 2006
Posts: 2
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Yes it is a 2.4 Ghz phone. Do I need to go up in the gHz for the cordless phone? |
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mundy5
Member of the Week


Joined: Feb 28, 2005
Posts: 1179
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or you could try changing the channel on both your wireless router say to channel 11 and the phone to a lower channel if that is configurable on your phone. I haven't tried a phone call with the wireless phone while on my laptop (I have a regular wired phone next to it) but I did change my channel on my wireless router. |
_________________ St. Louis, MO Vonage Customer from February 2005 to May 2010 ISP: Charter Router: Linksys RT31P2 (blew up during electrical storm) |
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