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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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oldcane
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Joined: Feb 15, 2006
Posts: 9

PostPosted: Wed Feb 15, 2006 2:54 pm    Post subject: follow the bouncing dial tone Reply with quote Back to top

my dial tone bounces 10 times in rapid succession before it gives a solid tone. has anyone else got this problem? I know better than to email for help. it's really irratating, almost as much as the fact that we can't leave voicemail for anyone else.
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ausbeer
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Joined: Jan 29, 2006
Posts: 60

PostPosted: Wed Feb 15, 2006 3:04 pm    Post subject: Reply with quote Back to top

That's stutter tone. You have a voicemail. Dial *123 on the Vonage phone to check it, then delete it and hit the * key to leave vm. Once you hang up give it 5-10 seconds and that should be gone.
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dc1961
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 30, 2006
Posts: 24

PostPosted: Wed Feb 15, 2006 3:46 pm    Post subject: That got me too Reply with quote Back to top

Yup, you have a voicemail. I thought I had a problem too until I read the documentation... Smile
Smile
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oldcane
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New Forum Member


Joined: Feb 15, 2006
Posts: 9

PostPosted: Wed Feb 15, 2006 4:14 pm    Post subject: Reply with quote Back to top

not sure what you mean I have a "voicemail". If you are referring to the stutter tone I am talking about just making a call from the Vonage phone. Pick it up, turn it on and it hits the "stutter tone". I have deleted all voicemails from my voicemail link on the Vonage site. Are you saying i have a voicemail somewhere else? This happens 100% of the time and I keep vms cleaned out from my management or account page or whatever it's called.

and "hit * to leave vm". does that mean to leave the vm module on the phone or does it mean to leave a vm for someone else on their phone?
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ausbeer
Full Forum Member
Full Forum Member


Joined: Jan 29, 2006
Posts: 60

PostPosted: Wed Feb 15, 2006 4:21 pm    Post subject: Reply with quote Back to top

Stutter tone is a way of knowing you have a voicemail. Sometimes after deleting voicemail it doesn't clear the stutter tone on the device.
You might try leaving yourself a VM, then going in (dial *123 and enter your pin (default pin is 1234))and deleting it and press * before hanging up.
90% of the time this clears that up
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oldcane
New Forum Member
New Forum Member


Joined: Feb 15, 2006
Posts: 9

PostPosted: Wed Feb 15, 2006 4:41 pm    Post subject: Reply with quote Back to top

Ok, got it now. I guess it works as well as the rest of the Vonage system. Thanks for the speedy reply. Glad this forum is around. I wish I would have seen it before i signed up. I would not have signed up after reading all of the problems and in only 3 weeks of use I have had most of them!
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Feb 15, 2006 9:57 pm    Post subject: Reply with quote Back to top

Sorry that you've been having problems, but try to keep in mind that most of the people who come to the forum do so because they are having problems. They're not representative of Vonage customers as a whole. Maybe now that you've been through the mill things will settle down and you'll be able to start enjoying the savings.

_________________
Steve Gray
Orlando, FL
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oldcane
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New Forum Member


Joined: Feb 15, 2006
Posts: 9

PostPosted: Thu Feb 16, 2006 10:10 am    Post subject: Reply with quote Back to top

Thanks. I'm glad I found this forum. I wish I had noticed it before and things would not have gone on for so long.
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dc1961
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 30, 2006
Posts: 24

PostPosted: Thu Feb 16, 2006 12:55 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
Sorry that you've been having problems, but try to keep in mind that most of the people who come to the forum do so because they are having problems. They're not representative of Vonage customers as a whole. Maybe now that you've been through the mill things will settle down and you'll be able to start enjoying the savings.


That's a good pont. I came on here originally because I wanted to research as much as I could about Vonage. It's actually pretty positive that there's not as much crticism as there could be considering how new the technology is.

Overall I'm very pleased with the quality of the service so far for both my home and business. Support is a little rough, but for anyone who has ever been in the IT field knows, it's about normal as far as outsourcing to India, Pakistan etc and the concept of tiers of supports. Try calling tech support for any large software product (Symantec, Microsoft, etc.) and see how far you get.
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