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eros41
New Forum Member


Joined: Feb 15, 2006
Posts: 2
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I have signed recently with Vonage Voip phone service, I have Classic phone tool 4.2 version (phone/Fax) that came with Dell Dimension 4600i . I could successively send Fax through my Classic phone tool over Vonage service but unfortunately the system is not receiving any FAX . I would appreciate anyones help or any recommendation to configure/set up/ synchronize the communication between the classic phone tool and Vonage service. The modem in my PC is Conexant SmartHSFi V92 56K Speakerphone (1/1).
Regards, |
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Frostwolf
Vonage Forum Associate


Joined: Apr 03, 2005
Posts: 23
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I'm not familiar with your software, but maybe if you lock down the speed of your modem or software to 9600 that may fix your problem. |
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Frostwolf
Vonage Forum Associate


Joined: Apr 03, 2005
Posts: 23
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eros41
New Forum Member


Joined: Feb 15, 2006
Posts: 2
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Thanks to all who reply, the problem is when I disable the classic phone tool (BVRP) and I connect Canon multifunction printer ( set as Fax/Tel or Fax only, buad set 9600 as suggested by Vonage, and ECM is set to OFF) the fax machine kicks On when I dial my Vonage phone number from my cell phone, and of course the automatic answering option on Vonage will not pick up the call. I did not try to send Fax from the Canon multifunction over Vonage service. However I received Fax on Canon when the voice mail in Vonage was disabled. I do not get much fax documents, however it is difficult to keep the Vonage voice mail disabled. any suggestion would be appreciated.
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Frostwolf
Vonage Forum Associate


Joined: Apr 03, 2005
Posts: 23
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