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kourosh
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Joined: Feb 13, 2006
Posts: 4

PostPosted: Mon Feb 13, 2006 11:17 pm    Post subject: not able to access my IP remotely Reply with quote Back to top

I have my Vonage device connected to the cable modem, then to the router....
I used to be able to access my computer typing my IP but now it doesnt work. Remotely, it shows nothing, and locally typing the IP takes me to a Vonage login page (I dont know what username pass I should use for this)

any way I could configure this so if someone types my ip address it would go to my computer and not to the Vonage device?
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tdessain
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PostPosted: Tue Feb 14, 2006 9:32 am    Post subject: Reply with quote Back to top

Kourosh,

This should be easy to fix, basic LAN configuration. INHO, I would put the Vonage box behind the router. In your current config, accessing the IP from the outside brings nothing because that http request is being forwarded from your cable modem to the Vonage box. The Vonage box will not display it's config page to an outside connection, only inside and that's what you get when you do it from your PC at home.

Best senario is connect the cable modem to the router, connect PC's and Vonage to the router. In the router config, forward the ports you want to the pc you want to connect to. 3389 for MSFT RDP, 80 for http, 443 for https, etc. Don't worry about forwarding for the Vonage box because it makes a connection via a common port and return traffic is automatically allowed back through the router because of the NAT this is going on.

This shoudl allow you to control where your remote connections go, and allow Vonage to work fine.

Let me know if you still have problems.
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kourosh
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PostPosted: Tue Feb 14, 2006 5:46 pm    Post subject: Reply with quote Back to top

hmm
okay well the reason I have it connected this way is because it was connected like that before and it wasnt working fine. Every now and then the other side of the connection couldnt hear our voice at all. And the Vonage customer support suggest to connect the device directly to the cable modem.... and seems to be working fine.

Not sure if I should try back the router to Vonage idea.. I'm afraid it's going to mess up the phone again Sad
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tdessain
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PostPosted: Tue Feb 14, 2006 6:06 pm    Post subject: Reply with quote Back to top

well, it's too bad that you had that experiance. Only way you'll be able to control arriving traffic destined for a specific port is to have something tht can direct that traffc. A router or a hardware firewall, like Astaro, can do that. To my knowledge a Vonage box cannot. It only acts as a voice gateway taking the analog voice waveform, quantizing it and laying it on an IP network, no routing or firewalling available.


Try it again the way i said. Upgrade the firmware on the router or try a router from a friend. Also try messing with the QoS setting for Vonage voice calls on the webpage. Depending on what you use for DHCP, probably the router, you could place the Vonage box in the virtual DMZ of the router, thus exposing it to the WAN and maybe reducing the delay inparted by the router, but that delay should be very little.


Good luck
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Feb 14, 2006 9:39 pm    Post subject: Re: not able to access my IP remotely Reply with quote Back to top

kourosh wrote:
I have my Vonage device connected to the cable modem, then to the router....
I used to be able to access my computer typing my IP but now it doesnt work. Remotely, it shows nothing, and locally typing the IP takes me to a Vonage login page (I dont know what username pass I should use for this)

any way I could configure this so if someone types my ip address it would go to my computer and not to the Vonage device?


Which Vonage device is this?

I'll second the recommendation to put the Vonage device behind a proper router, just to take load off the Vonage device, but if it has a passthrough port there should be a way to have it forward ports to the LAN side.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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kourosh
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PostPosted: Wed Feb 15, 2006 12:24 am    Post subject: Reply with quote Back to top

thanks for the recommendations
it's "VTech IP8100-2"
here
http://www.vonage.com/device.php?type=IP8100


any way to avoid changing the way they are connected and still connect to the pc? Very Happy
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Feb 15, 2006 7:58 am    Post subject: Reply with quote Back to top

Funny that even the Vonage setup guide calls for putting the router in front of the VTech.

What router do you have? Maybe someone familiar with it can help you get it set up.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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kourosh
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PostPosted: Wed Feb 15, 2006 10:04 pm    Post subject: Reply with quote Back to top

it's netgear MR814 v2 . not a very good product
so you think connecting the router to cable.. then Vonage device to router... and then setting the router dmz to the Vonage device is the right way to do it?
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