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rdstoll
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Joined: Dec 29, 2005
Posts: 63
Location: Des Plaines, IL

PostPosted: Mon Feb 13, 2006 4:23 pm    Post subject: Comcast vs. Vonage Reply with quote Back to top

I am no believer in conspiracies, but having seen two episodes of Vonage issues tied directly to "work" being done at Comcast, I cannot help but wonder what Comcast is up to. Have absolutely no faith in baby bells or cable companies, and would not be surprised if they weren't tinkering with some things to piss off Vonage users.
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Feb 13, 2006 4:26 pm    Post subject: Reply with quote Back to top

Well, Comcast is doing their own Voip service in some areas now.... considering they have a competing product at a higher price.... well, you can be the judge on it.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Feb 13, 2006 4:27 pm    Post subject: Reply with quote Back to top

(As I shudder contemplating the impending buy out of my most excellent ISP by Comcast)...

I certainly hope that your conspiracy theory belongs on a bad episode of the "X-Files", but sadly it's not outside the realm of possibility.

Voip from "independents" like Vonage is a threat to the ISP industry because they are "yet another bandwidth hog" making flat rate Internet access harder to provide due to increasing bandwidth demands. They are also a threat to the local telcos as they are direct competitors.

Unfortunately, Voip depends on ISP's for bandwidth so our lines work, and on local telcos for access to their local bridges to hop onto the POTS network so we can talk to mere morals. (grin).

And a little intentional "oopsie" goes a long way toward discrediting VoIP...

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
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rdstoll
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Joined: Dec 29, 2005
Posts: 63
Location: Des Plaines, IL

PostPosted: Mon Feb 13, 2006 4:48 pm    Post subject: Reply with quote Back to top

I know ISPs like to provide that "bandwidth hog" argument, but in reality, does Voip really take up that much bandwidth? Seems to me that's a pretty low user of pipe relative to streaming video or buying songs off of iTunes.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Feb 13, 2006 4:53 pm    Post subject: Reply with quote Back to top

rdstoll wrote:
I know ISPs like to provide that "bandwidth hog" argument, but in reality, does Voip really take up that much bandwidth? Seems to me that's a pretty low user of pipe relative to streaming video or buying songs off of iTunes.


Well, you're right of course, it's a low use compared to those... except that it is a symmetric use.

Upload (Upstream) is generally more expensive than download (downstream) data. iTunes is amost pure downstream. Vonage is 90k each way. The same is true of P2P services like BitTorrent, etc. That's why ISP's hate services like that so much. That's also why they've been blocking things like web servers on your connection for years.

This is why providers tend to cap upstream at a much lower rate than downstream. My current provider caps my upstream at 256k, real-life about 200k, but they also haven't complained about my using every bit of that 200k for months now, and they've been pretty reliable in providing it.

So, my ISP has solved the problem by just instituting a low cap. Some open up the cap, then find themselves swamped in huge amounts of upstream bandwidth that they cannot provide within their budget.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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maryjane
Vonage Forum Evangelist
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Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Mon Feb 13, 2006 4:56 pm    Post subject: Reply with quote Back to top

I will call my local comcast now and ask if they offer voip.. as they did not in my aera a week ago...

see whats up..

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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maryjane
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Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Mon Feb 13, 2006 5:03 pm    Post subject: Reply with quote Back to top

somethings is going on...

Before when I called comcast I always got the same options for television press 1 for internet press 2 NOW it also says for digital phone service press 3. ( didn't have that #3 option before) ...... so i pressed 3....... asked about digital phone service in my aera she said its not available yet but there working on it and it will be available in a month or two...

Either there working on the lines to get Voip up and going or mmmmmmm who knows....

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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Tomolly
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 02, 2006
Posts: 13

PostPosted: Mon Feb 13, 2006 8:41 pm    Post subject: Reply with quote Back to top

hmmm. Mediacom, here in central Iowa, has recently started offering their flavor of Voip services (again at a slightly higher price). I haven't had any issues...yet, however they have called and asked about signing me up and I told them that I have Vonage instead. Hopefully the technology is similar enough that they can't merely start "fiddling" with ports and configurations that are specifically "Vonage". If they were the same, then they would be fiddling with their own customers....yada yada. I also have 256Kb cap (upstream), and "they" say that they will be offering a 10Mb/1Mb...not sure what the price tag will be for that or if Mediacom can really support 10/1 for the extra $$. Heck half the time I see 3.7 Mb down and 240 (ish) up with the current 5Mb/1Mb plan.
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outrun
Vonage Forum Senior
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Joined: Mar 15, 2005
Posts: 114
Location: Ashland, MA

PostPosted: Tue Feb 14, 2006 10:56 am    Post subject: Reply with quote Back to top

Be careful with the Comcast "digital phone service". I had that for about 3.5 years (starting 5 years ago). In our case it wasn't Voip. It's POTS service over the coax cables. We switched to Vonage about 1.5 years ago.

The "digital phone service" was fine, but expensive (same as Verizon in pricing).

I'm not sure how Comcast is distinguishing "digital phone service" with Voip these days.

-Craig


maryjane wrote:
somethings is going on...

Before when I called comcast I always got the same options for television press 1 for internet press 2 NOW it also says for digital phone service press 3. ( didn't have that #3 option before) ...... so i pressed 3....... asked about digital phone service in my aera she said its not available yet but there working on it and it will be available in a month or two...

Either there working on the lines to get Voip up and going or mmmmmmm who knows....

_________________
9/23/04 - 1/28/07 (Vonage): Comcast Cable (6M/384k) --> Motorola SB5120 --> Hawking HBB1 -> WRT54G v4 (Thibor15c) -> VTA-VR
1/29/07 - present (VoicePulse): Comcast Cable (6M/384k) --> Motorola SB5120 --> WRT54G v4 (Tomato 1.17) --> Linksys PAP2T-NA
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ColdGin
Vonage Forum Evangelist
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Joined: Oct 03, 2005
Posts: 423

PostPosted: Tue Feb 14, 2006 11:48 am    Post subject: Help out Reply with quote Back to top

We are trying to get more info on this Comcast thing. If you are in the midwest, having problems with your Vonage service, and want to help us gather info, reply with the following:

TEST:

- Perform bandwidth speed test on connection (provide results)
- Have the customer access www.vonage.com and also http://216.115.22.200/ (provide results)
- perform nslookup on www.vonage.com and return the results (provide results)
- perform a traceroute to www.vonage.com (provide results)
- perform a traceroute to www.yahoo.com (provide results)
- perform a traceroute to www.zoom-phone.com (provide results)
- Test to see if you are able to access www.zoom-phone.com (provide results)
- For call quality, provide examples (to/from – from/to numbers and times of the calls)
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