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Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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Author
Message
VonageTPA
Vonage Forum
MVM
Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)
Posted:
Tue Feb 14, 2006 1:51 pm
Post subject:
I haven't had any trouble with
Vonage
over Comcast yet, but it's been 2 weeks since I've been on a Comcast IP... will have my
Vonage
box attached to 4 different Comcast IPs next week, so we'll see if something's up.
_________________
ISP: Varies depending where I'm at.
Vonage
: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
maryjane
Vonage Forum Evangelist
Joined: Dec 22, 2005
Posts: 409
Location: Michigan
Posted:
Tue Feb 14, 2006 6:48 pm
Post subject:
ran some tests from ping plotter, am getting higher results than before here are some examples.
Target Name:
www.yahoo.com
IP: 68.142.226.54
Date/Time: 2/14/2006 6:39:04 PM
1 7 ms [73.36.60.1]
2 7 ms [68.86.120.25]
3 12 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 9 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 7 ms pos-6-3-ar01.pontiac.mi.michigan.comcast.net [68.87.191.173]
6 30 ms [12.118.104.49]
7 42 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 36 ms tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
9 39 ms tbr2-cl23.n54ny.ip.att.net [12.122.9.130]
10 38 ms tbr2-cl15.wswdc.ip.att.net [12.122.10.54]
11 44 ms gar1-p390.ascva.ip.att.net [12.123.8.53]
12 * [-]
13 148 ms ge-3-1-0.p440-msr1.re1.yahoo.com [216.115.96.189]
14 118 ms t-2-1.bas2.re2.yahoo.com [206.190.33.93]
15 * [-]
16 43 ms p23.www.re2.yahoo.com [68.142.226.54]
Target Name:
www.
vonage
.com
IP: 216.115.22.200
Date/Time: 2/14/2006 6:41:04 PM
1 17 ms [73.36.60.1]
2 6 ms ge-1-40-ur02.flushing.mi.michigan.comcast.net [68.86.120.25]
3 6 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 7 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 8 ms pos-6-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.165]
6 15 ms [12.118.104.49]
7 16 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 16 ms ggr2-p310.cgcil.ip.att.net [12.123.6.65]
9 17 ms att-gw.chi.gblx.net [192.205.32.126]
10 113 ms
Vonage
-Holdings-Corp-
Vonage
-Toll-Free-NWRK.ge-2-3-0.403.ar1.NYC [64.210.19.18]
11 * [-]
Target Name:
www.yahoo.com
IP: 68.142.226.48
Date/Time: 2/14/2006 6:44:06 PM
1 9 ms [73.36.60.1]
2 7 ms ge-1-42-ur02.flushing.mi.michigan.comcast.net [68.86.120.33]
3 8 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 10 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 7 ms pos-6-3-ar01.pontiac.mi.michigan.comcast.net [68.87.191.173]
6 16 ms [12.118.104.49]
7 38 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 42 ms tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
9 36 ms tbr2-cl23.n54ny.ip.att.net [12.122.9.130]
10 36 ms tbr2-cl15.wswdc.ip.att.net [12.122.10.54]
11 35 ms [12.122.81.249]
12 * []
13 40 ms vlan240-msr1.re1.yahoo.com [216.115.96.169]
14 148 ms t-3-1.bas2.re2.yahoo.com [206.190.33.95]
15 37 ms p17.www.re2.yahoo.com [68.142.226.48]
Target Name:
www.zoom-phone.com
IP: 216.115.22.224
Date/Time: 2/14/2006 6:45:07 PM
1 8 ms [73.36.60.1]
2 8 ms ge-1-42-ur02.flushing.mi.michigan.comcast.net [68.86.120.33]
3 17 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 8 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 9 ms pos-6-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.165]
6 14 ms [12.118.104.49]
7 16 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 15 ms ggr2-p300.cgcil.ip.att.net [12.123.6.33]
9 17 ms att-gw.chi.gblx.net [192.205.32.126]
10 136 ms
Vonage
-Holdings-Corp-
Vonage
-Toll-Free-NWRK.ge-2-3-0.403.ar1.NYC [64.210.19.18]
_________________
Location......Michigan
ISP...............Comcast
Voip
..............
Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
maryjane
Vonage Forum Evangelist
Joined: Dec 22, 2005
Posts: 409
Location: Michigan
Posted:
Tue Feb 14, 2006 7:00 pm
Post subject:
Target Name:
www.
vonage
.com
IP: 216.115.22.200
Date/Time: 2/14/2006 6:54:48 PM
1 6 ms [73.36.60.1]
2 7 ms ge-1-40-ur02.flushing.mi.michigan.comcast.net [68.86.120.25]
3 6 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 9 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 9 ms pos-6-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.165]
6 16 ms [12.118.104.49]
7 17 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 24 ms ggr2-p310.cgcil.ip.att.net [12.123.6.65]
9 17 ms att-gw.chi.gblx.net [192.205.32.126]
10 231 ms
Vonage
-Holdings-Corp-
Vonage
-Toll-Free-NWRK.ge-2-3-0.403.ar1.NYC [64.210.19.18]
11 * [-]
I dont know what its doing but the
vonage
site seems to keep scoring higher?
_________________
Location......Michigan
ISP...............Comcast
Voip
..............
Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
maryjane
Vonage Forum Evangelist
Joined: Dec 22, 2005
Posts: 409
Location: Michigan
Posted:
Wed Feb 15, 2006 9:23 am
Post subject:
[quote="ColdGin"]We are trying to get more info on this Comcast thing. If you are in the midwest, having problems with your
Vonage
service, and want to help us gather info, reply with the following:
TEST REPLY
Bandwidth Test = DL - 5825 kbps
UL - 0353 kbps
Able to connect to
www.
vonage
.com now, Able to connect to
http://216.115.22.200/
now also.
NS Lookup results: DNS server handling your query: ns.kloth.net DNS server's address: 85.10.194.170#53 Non-authoritative answer: Name:
www.
vonage
.com Address: 216.115.22.200
Tracert results
Target Name:
www.zoom-phone.com
IP: 216.115.22.224
Date/Time: 2/15/2006 9:12:23 AM
1 7 ms [73.36.60.1]
2 6 ms ge-1-42-ur02.flushing.mi.michigan.comcast.net [68.86.120.33]
3 11 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 7 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 8 ms pos-6-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.165]
6 13 ms [12.118.104.49]
7 16 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 13 ms gbr2-p22.cgcil.ip.att.net [12.123.5.137]
9 188 ms att-gw.dfw.allegiance.net [192.205.32.226]
10 156 ms bcs2-so-5-2-0.NewYork.savvis.net [204.70.192.110]
11 125 ms bcs1-so-0-0-0.NewYork.savvis.net [204.70.192.102]
12 37 ms aer1-ge-5-3.newyork.savvis.net [204.70.193.34]
13 * [-]
Target Name:
www.zoom-phone.com
IP: 216.115.22.224
Date/Time: 2/15/2006 9:13:29 AM
1 6 ms [73.36.60.1]
2 7 ms ge-1-42-ur02.flushing.mi.michigan.comcast.net [68.86.120.33]
3 6 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 9 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 7 ms pos-6-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.165]
6 15 ms [12.118.104.49]
7 15 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 20 ms gbr2-p22.cgcil.ip.att.net [12.123.5.137]
9 122 ms att-gw.dfw.allegiance.net [192.205.32.226]
10 37 ms bcs2-so-5-2-0.NewYork.savvis.net [204.70.192.110]
11 38 ms aer1-ge-4-2.newyork.savvis.net [204.70.193.46]
12 36 ms aer1-ge-5-3.newyork.savvis.net [204.70.193.34]
13 * [-]
Target Name:
www.
vonage
.com
IP: 216.115.22.200
Date/Time: 2/15/2006 9:14:03 AM
1 9 ms [73.36.60.1]
2 8 ms ge-1-40-ur02.flushing.mi.michigan.comcast.net [68.86.120.25]
3 7 ms te-9-3-ur03.flint.mi.michigan.comcast.net [68.87.190.138]
4 9 ms te-7-3-ar02.pontiac.mi.michigan.comcast.net [68.87.190.86]
5 15 ms pos-6-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.165]
6 13 ms [12.118.104.49]
7 125 ms tbr1-p011801.cgcil.ip.att.net [12.123.6.58]
8 30 ms gbr2-p22.cgcil.ip.att.net [12.123.5.137]
9 31 ms dcr1-so-3-3-0.Chicago.savvis.net [208.175.10.93]
10 30 ms dcr2-so-5-0-0.Chicago.savvis.net [204.70.192.46]
11 53 ms aer1-ge-4-2.newyork.savvis.net [204.70.193.46]
12 36 ms [204.70.151.162]
13 49 ms [204.70.151.162]
14 * [-] destination address unreachable
Able to access
www.zoom-phone.com
Previously was not able to hold a five minute conversation until ausbeer fixed my router settings to compensate for the packet loss and discards. Had one lost call on 5-14-2006 was after 47 minutes , call was from flint michigan to OKC the call was not completely dropped just voice on both sides as my phone was still timing the call. Time of call - 12:30pm
_________________
Location......Michigan
ISP...............Comcast
Voip
..............
Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
maryjane
Vonage Forum Evangelist
Joined: Dec 22, 2005
Posts: 409
Location: Michigan
Posted:
Wed Feb 15, 2006 11:07 am
Post subject:
National
Scheduled Maintenance - Completed at 2/15/2006 5:41:03 AM EDT
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 2/14/2006 12:09:00 PM EDT.)
Scheduled Maintenance - Completed at 2/15/2006 5:41:30 AM EDT
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 2/14/2006 12:11:00 PM EDT.)
Scheduled Maintenance - Completed at 2/15/2006 5:42:16 AM EDT
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 2/14/2006 1:06:00 PM EDT.)
Scheduled Maintenance - Completed at 2/15/2006 5:42:38 AM EDT
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 2/14/2006 1:14:00 PM EDT.)
Scheduled Maintenance - Completed at 2/15/2006 5:43:50 AM EDT
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 2/14/2006 1:54:00 PM EDT.)
Scheduled Maintenance
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 2/14/2006 10:52:00 PM EDT.)
Just found this @
http://wwwj.comcast.net/memberservices/modules/wide/networkhealth.jsp?areaCode=708
wonder if this aera code will start having problems with there
vonage
??
_________________
Location......Michigan
ISP...............Comcast
Voip
..............
Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
Tomolly
Vonage Forum Associate
Joined: Feb 02, 2006
Posts: 13
Posted:
Thu Feb 16, 2006 1:29 am
Post subject:
Just a little perspect (maybe?), I have Mediacom cable internet and am in central Iowa:
************************************
Tracing route to
www.
vonage
.com [216.115.22.200]
over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms 192.168.1.1
2 16 ms 15 ms 16 ms 10.16.120.1
3 16 ms 15 ms 16 ms 12-215-13-129.client.mchsi.com [12.215.13.129]
4 16 ms 31 ms 31 ms 12-215-4-26.client.mchsi.com [12.215.4.26]
5 15 ms 32 ms 31 ms tbr1-p011901.cgcil.ip.att.net [12.123.4.226]
6 16 ms 31 ms 31 ms gbr2-p22.cgcil.ip.att.net [12.123.5.137]
7 62 ms 16 ms 31 ms att-gw.dfw.allegiance.net [192.205.32.226]
8 47 ms 46 ms 32 ms bcs2-so-5-2-0.NewYork.savvis.net [204.70.192.110]
9 31 ms 31 ms 47 ms aer1-ge-4-2.newyork.savvis.net [204.70.193.46]
10 31 ms 63 ms 46 ms 204.70.151.162
11 203 ms * 32 ms 204.70.151.162
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
*************************
Tracing route to
www.zoom-phone.com
[216.115.22.224]
over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms 192.168.1.1
2 16 ms 16 ms 15 ms 10.16.120.1
3 <10 ms 32 ms 15 ms 12-215-13-129.client.mchsi.com [12.215.13.129]
4 16 ms 31 ms 16 ms 12-215-4-26.client.mchsi.com [12.215.4.26]
5 31 ms 16 ms 31 ms tbr1-p011901.cgcil.ip.att.net [12.123.4.226]
6 15 ms 31 ms 32 ms gbr2-p22.cgcil.ip.att.net [12.123.5.137]
7 16 ms 16 ms 31 ms att-gw.dfw.allegiance.net [192.205.32.226]
8 * 32 ms 47 ms bcs2-so-5-2-0.NewYork.savvis.net [204.70.192.110]
9 31 ms 47 ms 47 ms bcs1-so-0-0-0.NewYork.savvis.net [204.70.192.102]
10 32 ms 46 ms 47 ms aer1-ge-5-3.newyork.savvis.net [204.70.193.34]
11 * * 32 ms 204.70.151.162
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
**********
Just a little scary...I don't "notice" any issues with my [
vonage
] service...always seems to work well. I'm sure I have something screwy going on, however everything is setup DHCP (PC/
Vonage
-> WRT54G -> Cable Modem -> internet)!? Ran the trace routes at 12:30 am CST (just now).
Ping:
Pinging
www.
vonage
.com [216.115.22.200] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 216.115.22.200:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\>ping
www.zoom-phone.com
Pinging
www.zoom-phone.com
[216.115.22.224] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 216.115.22.224:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
****Yahoo ping ******
C:\>ping
www.yahoo.com
Pinging
www.yahoo.akadns.net
[216.109.118.74] with 32 bytes of data:
Reply from 216.109.118.74: bytes=32 time=63ms TTL=52
Reply from 216.109.118.74: bytes=32 time=47ms TTL=52
Reply from 216.109.118.74: bytes=32 time=47ms TTL=52
Reply from 216.109.118.74: bytes=32 time=79ms TTL=52
Ping statistics for 216.109.118.74:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 79ms, Average = 59ms
Tracing route to
www.yahoo.akadns.net
[216.109.118.64]
over a maximum of 30 hops:
1 <10 ms <10 ms 15 ms 192.168.1.1
2 16 ms 16 ms 15 ms 10.16.120.1
3 16 ms 16 ms 15 ms 12-215-13-129.client.mchsi.com [12.215.13.129]
4 16 ms 16 ms 31 ms 12-215-4-26.client.mchsi.com [12.215.4.26]
5 47 ms 47 ms 47 ms tbr1-p011901.cgcil.ip.att.net [12.123.4.226]
6 46 ms 47 ms 63 ms tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
7 47 ms 63 ms 47 ms tbr2-cl23.n54ny.ip.att.net [12.122.9.130]
8 46 ms 47 ms 47 ms tbr2-cl15.wswdc.ip.att.net [12.122.10.54]
9 47 ms 47 ms 47 ms gar1-p390.ascva.ip.att.net [12.123.8.53]
10 46 ms 47 ms 47 ms 12.118.44.10
11 47 ms 47 ms 47 ms vlan220-msr2.dcn.yahoo.com [216.115.96.165]
12 47 ms 47 ms 46 ms ge7-1.bas1-m.dcn.yahoo.com [216.109.120.205]
13 47 ms 46 ms 47 ms p1.www.dcn.yahoo.com [216.109.118.64]
hmmmmmm.......................................
NateHoy
Vonage Forum
MVM
Joined: Nov 01, 2005
Posts: 2257
Location: New England
Posted:
Thu Feb 16, 2006 7:55 am
Post subject:
Tomolly -
Vonage
and zoom-phone are obviously behind a router that does not allow TRACERT information or IGMP packets (PINGs) to traverse the router. This isn't too unusual a practice for a web site.
In this case, the "locked" router is 204.70.151.162, which is on the same class "B" subnet (255.255.0.0) as savvis.net, so I assume it is savvis who is doing the blocking.
And since Savvis is a web hosting company, I suspect that's who manages
Vonage
's main web site, and zoom-phone's as well.
_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My
Vonage
Self-Help Guides:
http://
vonage
.nmhoy.net
rdstoll
Full Forum Member
Joined: Dec 29, 2005
Posts: 63
Location: Des Plaines, IL
Posted:
Thu Feb 16, 2006 11:05 am
Post subject:
<<Comcast customers may be experiencing issues with choppy/static audio and accessing
www.
vonage
.com. Our engineers are currently investigating the issue. If you are a Comcast customer experiencing an internet service interruption, please contact your local Comcast service center or call 1-800-COMCAST. We apologize for any inconvenience this may cause.>>
The boys at Comcast are up to something again. I will post my test results when I get home tonight. Thanks to all for staying on top of this issue. I still have raw nerves from when Ameritech/SBC jacked around my DSL provider when that technology just hit the scene.
Datahazard
Vonage Forum Master
Joined: Dec 18, 2005
Posts: 185
Posted:
Thu Feb 16, 2006 11:33 am
Post subject: Comcast BW problems
How many people here have a combination of comcast cable, a motorola Surfboard 5100 series cable modem, and one of the silver TI Linksys devices? (WRTP54G or RTP300, NOT RT31P2)
I have a theory...
TerryM
New Forum Member
Joined: Jul 12, 2005
Posts: 8
Location: Little Rock, AR
Posted:
Thu Feb 16, 2006 12:19 pm
Post subject:
I have Comcast 8M down 768K up with an SB5120 and a Linksys RT31P2. I know you specified not RT31P2 but I thought this may help prove your theory as I am having no problems at all with my
Vonage
service. I have the RT31P2 behind my router with QoS enabled outbound. I do get 8.4M down and 690K up at Myspeed consistently though.
_________________
-------------------------------------
Comcast Cable (8m down / 768k up)
--> Motorola SB5120
--> Juniper Networks 5GT Wireless Router
--> 5 PCs and
Vonage
RT31P2 with phone and fax lines
-->
Vonage
user since 4/2/2005
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