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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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GRUMPY47W
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Joined: Feb 13, 2006
Posts: 3

PostPosted: Mon Feb 13, 2006 3:40 am    Post subject: Ethernet cable problem Reply with quote Back to top

I have installed the RTP300 twice, being very careful to follow directions to the letter. I keep getting an error message that my Network Cable is unplugged. It is secure at both ends, and my computer's ethernet card is working properly.

On the adapter, the power light, Ethernet #1 light, and the Internet light are all on and solid. Anyone else had this problem Question

And also....what's up with 192.168.15.1 Question Question Question VONAGE....YOU NEED TO GET YOUR ACT TOGETHER Exclamation Exclamation Exclamation
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navydavy2001
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Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Mon Feb 13, 2006 7:12 am    Post subject: Reply with quote Back to top

1. Plug cable modem into WAN port of RTP.

2. Plug LAN port of RTP (any) into computer.

3. Reboot all devices in order (modem, RTP, computer) and ensure computer is set up to receive IP address from DHCP.

4. Power on all devices (modem, RTP, computer). Wait 15 minutes for any firmware updates.

5. Type 192.168.15.1 into your web browser to log in to the admin page pf the router.

6. Check for dial tone.

When you connect everything, tell us what lights you have lit on the RTP and what they are doing (blinking, solid)

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GRUMPY47W
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Joined: Feb 13, 2006
Posts: 3

PostPosted: Mon Feb 13, 2006 6:44 pm    Post subject: ETHERNET CABLE PROBLEM Reply with quote Back to top

I resolved the "cable unplugged" error problem. I had 2 Local Area Connections enabled, a Network Adapter and my Ethernet Connection. Had to "disable" Network since it wasn't being used.

However, once I got that problem worked out, I followed your instructions carefully, but still couldn't connect. I spent several hours on phone with Verizon and Linksys, tried Vonage but only got tired of waiting or getting busy signal.

Linksys technician said I got a faulty router and would need to get another one from Vonage. Verizon was the most helpful, but they tested the router and said it was ok.

I have boxed up the router and plan on cancelling my Vonage account. Maybe I'll try it some time down the road once some of the bugs are worked out.

Thank you for trying to help.
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Feb 13, 2006 9:23 pm    Post subject: Reply with quote Back to top

Let's see here....you had a problem with your own computer, which you blamed on Vonage... then apparently have a bad router from Vonage, yet you're not going to give them the chance to send you a working one? Doesn't make sense to me.

BTW, you're the first person I've heard of who has a bad RTP300 and Vonage has been shipping them since August.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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GRUMPY47W
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Joined: Feb 13, 2006
Posts: 3

PostPosted: Tue Feb 14, 2006 12:53 pm    Post subject: ETHERNET CABLE PROBLEM Reply with quote Back to top

You need to read my first post more carefully. I wasn't blaming Vonage for the problem with the cable. I merely explanied the problem I was having and asked if anyone else has had the same problem.

Only issue with Vonage in that post was not being able to get on the router site when typing in the #'s....and I'm certainly not the only one that has had THAT problem.

As far as the faulty router, I'm not sure if it's faulty. Linksys says it is, Verizon says it isn't.

As far as giving Vonage a "chance" to fix the problem, I may do that at some point in the future. My number tranfer was going to take place before I had the system working, which would have left me without phone service.

Until I can verify that my computer isn't the problem, I'm not blaming ANYONE for the "cable unplugged" error.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Feb 14, 2006 1:27 pm    Post subject: Reply with quote Back to top

From your computer, type IPCONFIG /ALL with your computer's Ethernet port wired to a LAN port on the Vonage router, and post the results.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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sinceMay2004
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Joined: Feb 28, 2005
Posts: 193

PostPosted: Tue Feb 14, 2006 8:17 pm    Post subject: Ethernet cable problem Reply with quote Back to top

Is the computer adapter setup to Obtain IP Automatically? Is there a Network icon in the taskbar that shows the computer connected(2 little computers)?
Please post what NateHoy said from Start/Run/cmd/ipconfig/all
You can get the same info from:
System Information/Components/Network/Adapter

One more thing, please state your setup: modem/rtp300/computer or modem/some other router/rtp300/computer.

_________________
Detroit Comcast
SB5100-2.3.2.5-SCM01-NOSH;DLP:+11dB/SNRatio:38dB/ULP:45dBmV
vt1005: Software:VT20_02.02.00_A Bootrom:VT20_02.02.00_A
HW: VT1000 Revision: 0 BSP: 1.2/0
CfgFile: 1145306143711/1002237868
SB5100~wrt54gL~~vt1005~~2pc~~x51v~~laptop
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navydavy2001
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Posts: 1125
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PostPosted: Tue Feb 14, 2006 9:23 pm    Post subject: Reply with quote Back to top

sinceMay2004 should win the prize for most comprehensive signature. Very Happy

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