How can UPnP be best used with Vonage device?

Posts: 132 · Vonage Forum Senior Joined: Apr 06, 2004 Posts: 132

I did read some on your site, but I don't think pingplotter is running as expected on my PC. I get the graph display shown on your site for the first few pings, then it collapses to a single line with no graph and the graph at the bottm goes to zero.

Looks like this:

Maybe I'm dense, but I can't find a way to get the graph back.

I tried another trace tool that I have, called neotrace, and it seems to work as expected. I tried several web sites, but naturally, the times vary depending upon the route. For example, yahoo.com is short and fast, but vonage.com com is long and slow.

-Mark

Posts: 67 · Full Forum Member Joined: Mar 22, 2004 Posts: 67

You have # of times to ping set to 50 so it is pinging 50 times and stops. Your phone traffic doesn't go through www.vonage.com, so that isn't direclty meaningful. You want to see the data on the RR network. After that, you can't really control it.

Note you do have 5% packet loss on 50 pings!

Posts: 132 · Vonage Forum Senior Joined: Apr 06, 2004 Posts: 132

Well, it is set on 50 pings, but the graph disappears after the first few pings, and I stopped it after 20.

Once the graph is gone, I can't get it back.

-Mark

Posts: 132 · Vonage Forum Senior Joined: Apr 06, 2004 Posts: 132

I got it to display properly by setting it not to display the first hop. Not sure what the deal is, but at least it's making a graph at this point.

Now, if I just knew what it needs to look like...

Posts: 67 · Full Forum Member Joined: Mar 22, 2004 Posts: 67

OK, post your graph. What's your precent packet loss? What is the first hop that you see packet loss (if any)? What is the minimum and maximum ping time (and the average)?

Posts: 132 · Vonage Forum Senior Joined: Apr 06, 2004 Posts: 132

This is almost an hour of data, with 1 second sample rate:

What do you think?

Posts: 67 · Full Forum Member Joined: Mar 22, 2004 Posts: 67

Well you don't seem to have packet loss (the 100% is just a router that ignores ping). But you do have 100% difference in ping times.

Mine to pingplotter.com spreads from 65 to 76. Yours is 56 to 102! On the other hand, when I was having problems my upper pin was much higher than that even.

So it looks pretty good. You are a few hops closer to the edge of RR than I am. You go through 4 hops before you are on ATDN whereas I have 6 (not counting my router).

Posts: 132 · Vonage Forum Senior Joined: Apr 06, 2004 Posts: 132

So, here is about 26 hours worth of pingplot data. There are errors, but the percentage is shown as zero, so I guess it's good:

Given this data, do you have any other thoughts on my quality issues?

-Mark

Posts: 67 · Full Forum Member Joined: Mar 22, 2004 Posts: 67

Yes, this is the kind of data I was seeing before replacing my cable modem. Notice the highest ping time is like 4 times the lowest? This was my problem as well.

I'd try a different cable modem. It probably can't hurt. Read http://www.cablemodemhelp.com/pcx1000.htm.

Posts: 67 · Full Forum Member Joined: Mar 22, 2004 Posts: 67

Whoops meant 10 times...