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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Fri Feb 10, 2006 11:08 pm    Post subject: Thumbs up for Vonage! Reply with quote Back to top

Just wanted to let everyone know how impressed I am so far with my service. I ordered online on Feb. 3 (Friday), the router arrived on Feb. 8 (Wed), and the Brother MFC arrived Feb 9 (Thurs). Easy setup, zero problems, everything is working great! I initially signed up intending to take advantage of the 30-day guarantee, but as it sits now, I'm planning on giving Telus the boot (customer service is going downhill, broken promises, etc) and switching my number over. Thanks Vonage!
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Swanson
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New Forum Member


Joined: Aug 04, 2005
Posts: 6
Location: Chilliwack, BC

PostPosted: Mon Feb 13, 2006 12:53 am    Post subject: Reply with quote Back to top

I signed up in late December under the Brother multifunction printer promo as well. Service has been great, but the printer never came. (previously discussed on the thread located here).
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baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Mon Feb 13, 2006 1:48 am    Post subject: Reply with quote Back to top

Did you sign up through the link on thier promotions page? Mine was shipped directly from Brother's distribution in Richmond... Should have recieved yours by now... Mine only took a few days.
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Swanson
New Forum Member
New Forum Member


Joined: Aug 04, 2005
Posts: 6
Location: Chilliwack, BC

PostPosted: Mon Feb 13, 2006 10:59 pm    Post subject: Reply with quote Back to top

Yes I signed up through the landing page as required. I've sent an email to support to see what they have to say.
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baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Sun Feb 19, 2006 2:00 am    Post subject: Reply with quote Back to top

I just noticed the brother promotional offer is no longer on their site. Hopefully something else or similar will be in the works, a few friends were interested...
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baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Tue Feb 28, 2006 11:19 pm    Post subject: Reply with quote Back to top

UPDATE!

My number transfer was competetd today! Series of events:

Feb 3 - Ordered online (as a trial; temp #)
Feb 8 - Arrived @ door
Feb 16 - Number transfer submitted
Feb 23 - Transfer approved
Feb 28 - Transfer completed

Everything's been working flawlessly, I've had no tech. issues, and I'm totally satisfied with everything to date. I also think it's worth mentioning that I haven't had to talk to tech support or cust. service even once.

Also noteworthy: I'm on Telus ADSL and there has been no (noticeable) service interruption!

I've honestly got to say if anyone's thinking about trying Vonage, go ahead and try it. You've got nothing to lose with a 30-day guarantee, and you just may be as pleasantly surprised as I was!
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Swanson
New Forum Member
New Forum Member


Joined: Aug 04, 2005
Posts: 6
Location: Chilliwack, BC

PostPosted: Tue Feb 28, 2006 11:37 pm    Post subject: Reply with quote Back to top

I would love to switch back to Telus ADSL as I feel it is superior to Shaw Cable, however they don't seem to want to ever offer dry DSL and I refuse to signup for a Telus landline, especially since I signed up with Vonage.
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baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Wed Mar 01, 2006 12:00 am    Post subject: Reply with quote Back to top

"Dark" DSL from Telus is available, but I have heard that they will charge you $15/month for not having landline service as well; they apparently will waive the fee if you have a cell phone with Telus Mobility. I'll keep posting as things progress (I haven't talked to anyone from Telus yet about maintaining my DSL without the landline service, but the DSL is fully functioning and my phone is inactive (ported to Vonage).
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