Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
JZOr Posted:
zielona kawa a
nadciśnienie
...

In The Forum:
Vonage
Topic:
Green Coffe
On Apr 20, 2014 at 23:17:19

Sodrilus Posted:
viagra 5mg dosage
location viagra
online viagra
erythromycin
interaction
...

In The Forum:
Vonage UK
Topic:
Not working discount twopenny tablets
On Apr 20, 2014 at 16:06:49

chinchvan Posted:
Natural gas poses
amazing some
transportation
problems and is
mainly shipped
...

In The Forum:
Vonage UK
Topic:
Natural gas poses amazing
On Apr 20, 2014 at 16:00:10

Sezrimox Posted:
levitra
prescribing
information
generic levitra
levitra 20 mg 4
tablet
...

In The Forum:
Vonage
Topic:
Line generic-levitra no rules
On Apr 20, 2014 at 13:31:01

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
UMP25
Vonage Forum Master
Vonage Forum Master


Joined: Feb 09, 2006
Posts: 276

PostPosted: Fri Feb 10, 2006 8:43 pm    Post subject: Unable to Receive Incoming Calls Reply with quote Back to top

The last incoming call I was able to receive was late last night, at 10:39 p.m. CST. All day today, from morning to now, inclusive, my ability to receive incoming calls has disappeared. My dashboard says there are no service issues; this site's home page says there are no service issues. Everything checks out equipment-wise; I just can't get any incoming calls.

Anybody hear anything weird happening in the Chicago suburban area?

FWIW, Vonage's recorded message when calling says they have experienced incoming call problems in the Chicago, Cleveland, Detroit, and Minnesota areas; however, those were unrelated to my situation. As I mention below, the problem has been resolved. It wasn't really a technical issue at all. Duh!


Last edited by UMP25 on Fri Feb 10, 2006 10:51 pm; edited 1 time in total
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Feb 10, 2006 8:59 pm    Post subject: Reply with quote Back to top

Have you tried re-cycling power on your equipment and re-powering in the correct sequence- typically modem, wait, router/adapter, wait, computers? If not, you should try it.

If you've tried that, please post the information listed in the sticky at the top of the forum.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
UMP25
Vonage Forum Master
Vonage Forum Master


Joined: Feb 09, 2006
Posts: 276

PostPosted: Fri Feb 10, 2006 9:44 pm    Post subject: Reply with quote Back to top

Edited.


Last edited by UMP25 on Fri Feb 10, 2006 10:42 pm; edited 1 time in total
View user's profile Send private message
UMP25
Vonage Forum Master
Vonage Forum Master


Joined: Feb 09, 2006
Posts: 276

PostPosted: Fri Feb 10, 2006 10:31 pm    Post subject: The problem seems to have been resolved. Reply with quote Back to top

The problem seems to have been resolved. Let's call it the "Duh!" solution. Embarassed
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Feb 10, 2006 10:46 pm    Post subject: Reply with quote Back to top

Your packet discards are high, especially on the uplink, but I don't see why that would cause a total inability to receive incoming calls. Is it possible that the ringer circuit on the adapter or on the telephone is out of order?

If you have a cell phone or other phone nearby, try calling your Vonage phone. Does the calling phone get a ring tone? If so, try picking up the Vonage phone and seeing if the connection is made.

I think you're heading toward a session with Vonage customer service, but it would be nice to gather all the data we can on the problem.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
netwalker9999
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 14, 2004
Posts: 15

PostPosted: Sun Feb 12, 2006 7:55 am    Post subject: Incoming Call Problem Reply with quote Back to top

I know that Vonage indicates that they are having trouble on incoming calls. However, this problem has been with us here in the mid-west for almost a week now. It was so bad that I had to call every in call back to get a good connection. And, yes, my QOS was at 80% with low latency and good bandwidth. Point is, it should not take a week to fix this problem. Happened about 6 months ago, same thing. Vonage needs better diagnostic tools.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New EMais
New Today 0
Yesterday 11
Total 80822

Who Is On Site
Visitors 113
Members 2
Total 115


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.02
Change:   +0.17
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.80 Seconds and 90 Pages In The Last 60 Seconds
The Vonage VoIP Forum