WRT54G Loses Wireless Connection When Calling Voicemail

Posts: 4 · New Forum Member Joined: Feb 10, 2006 Posts: 4

Whenever I call my own number to check my voicemail my wireless on my router stopps working. I can make incoming/outgoing calls to other numbers all day (including a direct dial VM number). Anything currenty on the LAN continues to work properly...only wireless is effected.

Setup is as follows

Linksys WRT54G
-Firmware = DD-WRT v23

Wireless
- 802.11g
- Channel 11
- WPA (TKIP PreShared Key)

I'm aware that this may not be the correct forum for this but figured it's a start.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Is this a Vonage number that we're talking about? If so, what adapter are you using? Are cordless telephones involved?

Posts: 423 · Vonage Forum Evangelist Joined: Oct 03, 2005 Posts: 423

Check your simulring/call forwarding settings. Does this happen when you dial *123?

Posts: 4 · New Forum Member Joined: Feb 10, 2006 Posts: 4

Steve48 wrote:

Is this a Vonage number that we're talking about? If so, what adapter are you using? Are cordless telephones involved?

Yes, this is a Vonage number. Terminal is Motorola VT1005V. 2.5Ghz phones are in use.

ColdGin wrote:

Check your simulring/call forwarding settings. Does this happen when you dial *123?

I can dial *123 and it works just fine. I don't have simulring/call forwarding active. Only 'feature' similar to this I have set up is the network unavailable feature where it will forward to my fax machine.

[hr]

It's probably worth noting that I've had Vonage for a couple years now and my wife has been checking VM for a while now like this. Sure I can "train" her to use the *123 but you all know what it's like....change is bad.

The only change I've made to my LAN / phone system is a move. New home (yay!). Now, logicailly, that shouldn't make any difference to the way Vonage behaves but who knows...

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

OK, I guess I'm a bit slow tonight, but exactly how are you getting to voicemail by calling your own number? Do you mean that you're using the cordless to call the Vonage voicemail access number?

I'm focussed on the cordless phone because 2.4 GHz cordless phones tend to interfere with wireless routers. Even without the voicemail issue I'd be concerned about its use in your situation.

Posts: 4 · New Forum Member Joined: Feb 10, 2006 Posts: 4

Yes, I'm very aware that some cordless phones (especially the 2.4Ghz ones) conflict with 802.11g. I went through quite a bit of testing with Netstumbler (instead of wardriving I used it to graph interferance) & my phone to make sure that when I turned my phone on I didn't see any change in the signal to noise ratio (channel 11 is what I setteled on...but none really showed any difference). If it makes you feel better I can unplug the cordless phone and use a corded one with the same results.

But to answer your other question, my wife dials the number she is calling from to check voicemail. Works the same for us as dialing *123. I did just tell her to use that as it is a simple fix for the problem.

I just think it's odd that she can use the phone for 3000+ minutes a month and not have an issue with any calls...incoming or outgoing until she dialed the own number to check VM.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Agreed. It is quite odd.

Just out of curiosity, does the wireless come back to life as soon as the call is completed, or do you have to re-boot the adapter?

Posts: 4 · New Forum Member Joined: Feb 10, 2006 Posts: 4

If I wait for like 5 min or so it will come back on after the call is completed. It's much quicker to reboot the adapter however.