What can I do fix this? Calls to customer service keep going to a busy signal......
All my phones no longer have dial tone. Checking the voice status on the the router page shows Provisioning succeeded but Call1 Status: line fail . This happened yesterday morning.
Internet connection is up-I am on the web now.
I have done multiple power cycles and router resets along with removing my home wiring and going with one phone directly into the RTP300. With no customer service help I have been put in a bad spot.
Is the phone light lit? Have you tried leaving all phones unplugged until the phone light comes on?
Unhooking the house wiring and going with a single phone was a good idea. Have you tried substituting different phones to be sure it isn't the one you chose?
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