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eichmat
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PostPosted: Wed Feb 08, 2006 9:42 pm    Post subject: SimulRing Minutes Reply with quote Back to top

Ok--couldn't find a clear answer on the Vonage FAQ, so I'll ask here--do calls picked up on SimulRing cost me minutes? I've got the 500-min plan and just started to use the SimulRing to ring my mobile and wondered if, when I answer my mobile, do those minutes count against me?

Thanks in advance.
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ausbeer
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PostPosted: Wed Feb 08, 2006 9:46 pm    Post subject: Reply with quote Back to top

I believe they do, but you can check that on your webaccount. Just log in and check the usage, then pick up a simulring call and check the usage again...
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nctalkinghead
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PostPosted: Thu Feb 09, 2006 6:11 pm    Post subject: Reply with quote Back to top

Yes, they did on my plan last May. I did a simulring to my cell phone and ended up getting charged by Vonage and my cell carrier!
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tinye
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PostPosted: Fri Feb 10, 2006 8:09 am    Post subject: Reply with quote Back to top

Isn't the 500 minutes just on outbound calls; with unlimited inbound calls?
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mundy5
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PostPosted: Fri Feb 10, 2006 8:26 am    Post subject: Reply with quote Back to top

I believe the way it works is that it is considered a forwarded call from you phone which makes it an outbound call when answered by a cell phone or another landline, etc.

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eichmat
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PostPosted: Fri Feb 10, 2006 10:22 pm    Post subject: Re: SimulRing Minutes Reply with quote Back to top

eichmat wrote:
Ok--couldn't find a clear answer on the Vonage FAQ, so I'll ask here--do calls picked up on SimulRing cost me minutes? I've got the 500-min plan and just started to use the SimulRing to ring my mobile and wondered if, when I answer my mobile, do those minutes count against me?

Thanks in advance.

Thanks all for the answers--I kinda figured it would be minutes against, but wasn't sure (just asking before heading out of town for a bit and wanted to simulring).
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blakadher
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PostPosted: Sat Feb 11, 2006 12:59 am    Post subject: Re: SimulRing Minutes Reply with quote Back to top

eichmat wrote:
Ok--couldn't find a clear answer on the Vonage FAQ, so I'll ask here--do calls picked up on SimulRing cost me minutes? I've got the 500-min plan and just started to use the SimulRing to ring my mobile and wondered if, when I answer my mobile, do those minutes count against me?

Thanks in advance.

From http://www.vonage.com/features.php?feature=call_forwarding:

Call Forwarding and SimulRing(SM) are both free with all Vonage accounts. However, remember that forwarded calls are treated as an outgoing call. Therefore, if you are not enrolled in one of our unlimited plans, overage charges apply to forwarded calls that exceed your calling plan's monthly allotted minutes.

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regularguy
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PostPosted: Sat Feb 11, 2006 12:09 pm    Post subject: Reply with quote Back to top

I currently have two Vonage lines with different area codes. If I set up simuring between the two numbers is there a charge against my 500 minutes? I would think not because Vonage to Vonage calls are all free, but I don't know. Thanks in advance
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FatKao
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PostPosted: Sat Feb 11, 2006 7:46 pm    Post subject: Reply with quote Back to top

regularguy wrote:
I currently have two Vonage lines with different area codes. If I set up simuring between the two numbers is there a charge against my 500 minutes? I would think not because Vonage to Vonage calls are all free, but I don't know. Thanks in advance


Vonage to Vonage is free so the calls won't count against your plan.
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