Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Gogi22 Posted:
I don't believe
that becoming a
public company
would have a
negative effect on
...

In The Forum:
Vonage Stock
Topic:
Vonage IPO
On Feb 27, 2015 at 01:15:13

kdf55 Posted:
No. It is a 2 year
contract that you
are locked in to.
The first year is
discounted,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 26, 2015 at 11:25:40

breetlee Posted:
I am thinking
about having a
family member get
DirecTV. The
$29.99 plan looks
good,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 23, 2015 at 01:40:36

markayash Posted:
I am new to vonage
in this position
but having a
problem with the
clock not syncing.
...

In The Forum:
Vonage
Topic:
help with NTP
On Feb 18, 2015 at 09:22:27

yalmaz Posted:
I'll have to try
it again only next
time reducing my
bandwidth to the
minimum. Maybe
...

In The Forum:
VoIP Feature Wish List
Topic:
Cascading call-forwarding on several Vonage lines
On Feb 16, 2015 at 01:06:04

junobel152 Posted:
Vonage Voicemail
https://commun
ity.vonage.com/res
ources/be27765f5d/
summary
...

In The Forum:
Forum Suggestions - Comments
Topic:
Vonage Voicemail
On Feb 13, 2015 at 12:54:40

junobel152 Posted:
...
In The Forum:
VoIP Feature Wish List
Topic:
Block those unwanted calls to your Vonage line
On Feb 13, 2015 at 12:48:33

junobel152 Posted:
...
In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Feb 12, 2015 at 13:46:05

junobel152 Posted:
...
In The Forum:
VoIP Feature Wish List
Topic:
Any Rumors Yet on Call Blocking Feature?
On Feb 12, 2015 at 13:41:08

junobel152 Posted:
...
In The Forum:
VoIP Feature Wish List
Topic:
Any Rumors Yet on Call Blocking Feature?
On Feb 12, 2015 at 13:35:36


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
friendbear
New Forum Member
New Forum Member


Joined: Feb 08, 2006
Posts: 3

PostPosted: Wed Feb 08, 2006 6:49 pm    Post subject: caller ID display problem on extension? Reply with quote Back to top

our network setting is like: cable-->router-->switch-->Linksys Voip box-->pbx.
from pbx log, we can see the incoming caller id, but nothing's shown up on extension.

with our previous Voip provider, caller id could be successfully shown up on extension. Vonage service rep. said it's our pbx problem, but we did not change any network setup or pbx configuration, just switch to Vonage.

any clue about this problem?
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Thu Feb 09, 2006 12:36 am    Post subject: Reply with quote Back to top

if you're able to see the CallerID on the PBX log, the PBX is receiving callerID. Most PBXs use proprietary phones, so it's up to the PBX to re-transmit the CallerID in a format the system phones understand. Doesn't look like it's Vonage's problem at this point. What type of PBX?

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
friendbear
New Forum Member
New Forum Member


Joined: Feb 08, 2006
Posts: 3

PostPosted: Fri Feb 10, 2006 4:13 pm    Post subject: caller id on extension Reply with quote Back to top

But the problem is why the caller id's just disappearred since we switch to Vonage?
Nothing changed on network structure, pbx settings, extension phone.

We are using Altigen PBX.
Is there any ways we can test to see which part has the problem? Unfortunatelly currently we don't have land line in the office.
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Sun Feb 12, 2006 12:16 am    Post subject: Reply with quote Back to top

I've never heard of Altigen, not sure what their systems are like.

Here's the thing...if the PBX logs are showing the proper CallerID, then the problem 100% exists in the PBX. Which port(s) did you have the land lines going into previously? which ports are Vonage lines going into? Your best bet is to contact your installer and/or Altigen and tell them your problem. As to why it's only appearing now, I'm not sure. Which Linksys Voip box are you using and which firmware version is it running?

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
ChrisFix
Vonage Forum Master
Vonage Forum Master


Joined: Sep 06, 2005
Posts: 282
Location: North Carolina

PostPosted: Sun Feb 12, 2006 1:14 am    Post subject: Re: caller id on extension Reply with quote Back to top

friendbear wrote:
But the problem is why the caller id's just disappearred since we switch to Vonage?
Nothing changed on network structure, pbx settings, extension phone.

We are using Altigen PBX.
Is there any ways we can test to see which part has the problem? Unfortunatelly currently we don't have land line in the office.


There are two different data formats for the caller id information. I don't know which Vonage uses, but is it possible that they use a different format from what you were previously receiving and that is the source of the problem?

http://www.melabs.com/resources/callerid.htm
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Sun Feb 12, 2006 10:13 pm    Post subject: Reply with quote Back to top

Vonage uses Bellcore MDMF... never seen them send out an SDMF on either the RT31P2 nor RTP300.

There's actually multiple CallerID formats out there. Depending on which Linksys adapter you're using, the following CID formats may be available:

Bellcore FSK (N. America, China)
DTMF (Finland, Sweden)
DTMF (Denmark)
ETSI DTMF
ETST DTMF With PR
ETSI DTMF After Ring
ETSI FSK
ETSI FSK with PR (UK)

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New matildarw2
New Today 9
Yesterday 29
Total 87545

Who Is On Site
Visitors 128
Members 0
Total 128


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.54
Change:   -0.05
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.69 Seconds and 178 Pages In The Last 60 Seconds
The Vonage VoIP Forum