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timfoster
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Joined: Feb 07, 2006
Posts: 5

PostPosted: Tue Feb 07, 2006 11:36 am    Post subject: International Retailers Selling Vonage Routers Reply with quote Back to top

Can anyone help me? I have a UK Vonage account, but I live in Mexico now. My router is playing up and switches itself off randomly. Vonage UK will only ship a new router to me in the UK (and charge me $90) for the trouble. Obviously, it's a bit pointless flying an 11000 mile round trip just to collect a router. I don't really want to fly 800 miles to Houston to buy one either, so what I was hoping to do was find a retailer in the US with branches in Merida, Mexico where I can get a new unit shipped.

I know Radio Shack sell them, but they only sell the crappy Linksys phone only box. I have the Linksys router with two phone and three network ports. This is ideal, but Radio Shack don't sell this one.

Basically, after all that rambling, what I need is a list of retailers selling Vonage boxes that have stores in Merida. We have most big stores here but I don't know who will sell Vonage (they won't sell them in Mexico as we don't have Vonage services here)
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a-dhold
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Joined: Jun 21, 2005
Posts: 109

PostPosted: Tue Feb 07, 2006 12:02 pm    Post subject: Reply with quote Back to top

i would think they could ship to mexico.....

order online and ship to you or pickup at store near the border

walmart



best buy

several stores and models to pick from also amazon....avoid ebay just because a lot of people have trouble activating an old device because it's linked to another users account.
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timfoster
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PostPosted: Tue Feb 07, 2006 12:15 pm    Post subject: Reply with quote Back to top

Hi

Thanks for the reply. I'm as far from the border as I am from Houston though (probably further actually!), but if Walmart are Vonage retailers, we have a Walmart in Merida. I'll give them a call to see if they can send one to Walmart, Merida.
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a-dhold
Vonage Forum Senior
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Joined: Jun 21, 2005
Posts: 109

PostPosted: Tue Feb 07, 2006 12:21 pm    Post subject: Reply with quote Back to top

i would think that the store in mexico would not carry the items since there is no service there. but by going mail-order they would not care where the item is being shipped to.
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timfoster
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Joined: Feb 07, 2006
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PostPosted: Tue Feb 07, 2006 12:23 pm    Post subject: Reply with quote Back to top

Nope, tried that with Office Depot and Staples. Neither will ship to Mexico. I'm hoping that Walmart are a bit more customer focussed
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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