www.vonage.com page cannot be displayed

Posts: 3 · New Forum Member Joined: Apr 02, 2004 Posts: 3

Is anyone else having this problem, Sometimes I get "page can not be displayed" when trying to go to the main Vonage page. I contacted Vonage by email, they said there was not a problem with there page and recomended me downloading and using mozilla instead of IE. I tryed this with no luck.

Any sugestions?

Thanks
Bob

Posts: 4 · New Forum Member Joined: Apr 02, 2004 Posts: 4

Using IE 6 & have never had any Vonage page fail to load.

Posts: 3 · New Forum Member Joined: Apr 02, 2004 Posts: 3

I am also using IE 6, This does not happen all the time but alot. Right after posting I was able to get in. It just seems to always happen at the wrong times. I have been with Vonage for almost two years now and this just started happening about 4 months ago, I also didnt like being told I had to install mozilla in order to access my acct.
Something had to changed!

Other than this I am a satisfied customer, Saving
over $200.00 a month = Smile

Bob

Posts: 433 · Posted: Fri Apr 02, 2004 1:52 am Post subject:

If the page you are running before you go to the Vonage screen, is a secured screen (https), then sometimes the Vonage screen cannot be found.

If this is the fact, enter a non-secured screen before going to the Vonage screen. A good example would be www.vonage-forum.com

Hope that works, if not. We tried.

Posts: 3 · New Forum Member Joined: Apr 02, 2004 Posts: 3

Next time it happens I will try it.

Thanks
Bob

Posts: 1 · Posted: Mon Apr 05, 2004 1:25 am Post subject: Worked for me.

I had the same problem and the suggestions found here worked.