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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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gregde
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Joined: Feb 03, 2006
Posts: 2

PostPosted: Sat Feb 04, 2006 3:47 pm    Post subject: new PAP2 not connecting to service Reply with quote Back to top

I just bought a Linksys PAP2 and activated it over the web but it won't connect to the service and give me a dial tone. I called Vonage and the very nice man in Delhi told me they see my device trying to connect but they are having problems on their end with provisioning the device. He said to wait a while and it would fix itself.

The unit has now been plugged in to my cable modem for nearly 24 hours with the internet light flashing but it still doesn't seem to be provisioning.

Has anyone seen anything similar to this before?

Thanks
----
LocatIon: Redmond, WA
ISP: Comcast
Upload: 300kbps
Download: 3000 kbps
Adapter: Linksys PAP2
Setup: Phone adapter connected directly to cable modem
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ChrisFix
Vonage Forum Master
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Joined: Sep 06, 2005
Posts: 282
Location: North Carolina

PostPosted: Sat Feb 04, 2006 4:33 pm    Post subject: Reply with quote Back to top

I've used two PAP2s over the last 5 months, and they provisioned in a matter of minutes. I suggest calling CS again and try a different tech, and if they can't get you on line while you are talking, insist on being escalated to the next level of support.
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Steve48
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Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Feb 04, 2006 4:45 pm    Post subject: Reply with quote Back to top

I agree with Chris, but before you call, try re-cycling power on the entire system. Re-power in the correct order- typically modem, wait, router, wait, adapter/computers.

_________________
Steve Gray
Orlando, FL
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nomax
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Joined: Feb 06, 2006
Posts: 1

PostPosted: Mon Feb 06, 2006 12:05 pm    Post subject: Re: new PAP2 not connecting to service Reply with quote Back to top

I have been having precisely the same problem with a new PAP2 since last friday. Support folks keep saying "try again in 2 hours".

Still the same this morning (monday).

Previously this setup was working with a RT31P2 which died mysteriously 2 weeks ago.

No new info for you, but at least you know you're not alone.
---
LocatIon: San Francisco, CA
ISP: Speakeasy
Upload: 380kbps
Download: 1500 kbps
Adapter: Linksys PAP2
Setup: PAP2 to WRT54G to DSL modem
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gregde
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Joined: Feb 03, 2006
Posts: 2

PostPosted: Mon Feb 06, 2006 1:22 pm    Post subject: finally provisioned itself Reply with quote Back to top

Some time this weekend, it finally provisioned successfully. It ended up taking between 24 and 48 hours but it did get there.
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