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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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gregde
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Joined: Feb 03, 2006
Posts: 2

PostPosted: Sat Feb 04, 2006 3:47 pm    Post subject: new PAP2 not connecting to service Reply with quote Back to top

I just bought a Linksys PAP2 and activated it over the web but it won't connect to the service and give me a dial tone. I called Vonage and the very nice man in Delhi told me they see my device trying to connect but they are having problems on their end with provisioning the device. He said to wait a while and it would fix itself.

The unit has now been plugged in to my cable modem for nearly 24 hours with the internet light flashing but it still doesn't seem to be provisioning.

Has anyone seen anything similar to this before?

Thanks
----
LocatIon: Redmond, WA
ISP: Comcast
Upload: 300kbps
Download: 3000 kbps
Adapter: Linksys PAP2
Setup: Phone adapter connected directly to cable modem
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ChrisFix
Vonage Forum Master
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Joined: Sep 06, 2005
Posts: 282
Location: North Carolina

PostPosted: Sat Feb 04, 2006 4:33 pm    Post subject: Reply with quote Back to top

I've used two PAP2s over the last 5 months, and they provisioned in a matter of minutes. I suggest calling CS again and try a different tech, and if they can't get you on line while you are talking, insist on being escalated to the next level of support.
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Steve48
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Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Feb 04, 2006 4:45 pm    Post subject: Reply with quote Back to top

I agree with Chris, but before you call, try re-cycling power on the entire system. Re-power in the correct order- typically modem, wait, router, wait, adapter/computers.

_________________
Steve Gray
Orlando, FL
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nomax
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Joined: Feb 06, 2006
Posts: 1

PostPosted: Mon Feb 06, 2006 12:05 pm    Post subject: Re: new PAP2 not connecting to service Reply with quote Back to top

I have been having precisely the same problem with a new PAP2 since last friday. Support folks keep saying "try again in 2 hours".

Still the same this morning (monday).

Previously this setup was working with a RT31P2 which died mysteriously 2 weeks ago.

No new info for you, but at least you know you're not alone.
---
LocatIon: San Francisco, CA
ISP: Speakeasy
Upload: 380kbps
Download: 1500 kbps
Adapter: Linksys PAP2
Setup: PAP2 to WRT54G to DSL modem
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gregde
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New Forum Member


Joined: Feb 03, 2006
Posts: 2

PostPosted: Mon Feb 06, 2006 1:22 pm    Post subject: finally provisioned itself Reply with quote Back to top

Some time this weekend, it finally provisioned successfully. It ended up taking between 24 and 48 hours but it did get there.
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