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Alfredotam Posted:
comparatively
indifferent to
theological
matters, except in
so far as they
waxed
...

In The Forum:
Vonage
Topic:
abilify buy online New Haven , abilify buy online Birmingham
On Oct 02, 2014 at 01:39:31

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10


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CadMonkey
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New Forum Member


Joined: Feb 04, 2006
Posts: 2

PostPosted: Sat Feb 04, 2006 1:04 pm    Post subject: "INVALID MAC ADDRESS" when trying to activate. Reply with quote Back to top

I've checked the MAC listed on my IP-8100-2 about a dozen times, but it just doesn't work.

"The MAC address you entered is not a valid MAC address. Please enter it again..."

The MAC on the device matches the one on the bottom of the box. Now I'm lost...

Anyone? Sad
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CadMonkey
New Forum Member
New Forum Member


Joined: Feb 04, 2006
Posts: 2

PostPosted: Sat Feb 04, 2006 1:57 pm    Post subject: Reply with quote Back to top

Hmmm... I went ahead a hooked everything up and it seems to work, so maybe they did this at Vonage before sending it to me (???).

I was just following the instructions on the card that said "YOU MUST DO THIS NOW OR ALL IS LOST!!!", or something to that effect.

Anyway, everything seems to be working.
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Datahazard
Vonage Forum Master
Vonage Forum Master


Joined: Dec 18, 2005
Posts: 185

PostPosted: Sat Feb 04, 2006 2:19 pm    Post subject: Invalid MAC Reply with quote Back to top

If you got your device from Vonage, you don't need to activate it, it was activated when you ordered service before the device was shipped.
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breaks911
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New Forum Member


Joined: Oct 07, 2005
Posts: 8

PostPosted: Sat Feb 04, 2006 2:23 pm    Post subject: Reply with quote Back to top

If you purchased the device from a local retailer, exchange it. I had the exact same thing happen to me a year ago when I purchased the Linksys Vonage router from Best Buy.

The MAC address listed on the router wasn't even in the right format. Tech Support was worthless, so I just exchanged it for a new unit and VOILA!
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BLIFlyer
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 05, 2006
Posts: 16

PostPosted: Sun Mar 05, 2006 11:39 pm    Post subject: Reply with quote Back to top

I had the same problem with equipment I ordered from Vonage. Silly me followed the directions and tried to enter the MAC address on the web site and kept getting the same error message you did of "MAC address not found." I finally decided to just plug everything in and it worked. Seems like Vonage should do one of two things (or both): 1) add something to the instruction manual that says you DO NOT have to enter the MAC address if you bought the equipment directly from Vonage, and/or 2) change the error message to something like "MAC address already registered" for equipment ordered from Vonage.

_________________
ISP: NW Internet /Douglas County PUD
location: East Wenatchee, WA
fiber-optic connection, 14.8mbps down, 4.5mbps up
setup: fiber to house --> Netgear Wireless WGT624 --> 4 wireless/1 wired computer plus VTech IP 8100-2
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