Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
kurtkckc
New Forum Member
New Forum Member


Joined: Feb 03, 2006
Posts: 3

PostPosted: Fri Feb 03, 2006 11:46 am    Post subject: Linksys VoIP & Netgear Wireless router WGR614 don't co-o Reply with quote Back to top

Our routers don't seem to cooperate together. We have tried many combinations of unistall & reinstalling of hardware, software, firewalls, cordless phones.. have had many difficult tech support calls (and still no fix). It seems to come down to the two routers. But this is all new to us! Any advice would be helpful, we're one step away from returning some of this stuff. Eek

1. Las Vegas, NV
2. Cox Communications high speed Interent (cable)
3. Download 4,009,552 bps Upload 508,192 bps
4. Motorola SB5120 Surfboard
5. Vonage Linksys wired router
6. Setup of Network - modem >>> wireless Netgear router WGR614 >>> Vonage wired Linksys router>>>>PC

7. Downstairs wired computer hooked up to Netgear wireless router and Vonage Linksys. We bought Vonage first, not needing a wireless router, we went with the wired one. Then bought son a new computer and hooked up Netgear Wireless Router and adapter. Upstairs computer working fine with wireless connection. Downstairs Wired computer hooked up to both routers seems to lose internet connection in big drops. Cannot run java appelet games (POGO.com), XM Radio (Online version), applications like Real Player, Windows Media Player. Trouble with basic pages like eBay not loading and "page cannot be found". Sometimes a phone call kills all internet activity. I am more concerned with the prior things mentioned, however they might be related. I am up and running if I use one router (either wireless or Vonage) but cannot get everything working together. In fact I had to disconnect the wireless router, just to run the test call to Boston and the Voip speed test. I could not get these results for this post, otherwise. When both routers are in use, I get "brainlock" mode. How can I get the two routers working together?

Results without Netgear Wireless router-
changed Setup of Network - modem >>> Vonage wired Linksys router>>>>PC
Call from me to Boston Details:
MOS 3.8
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 178 ms
Packet Discards 1.9%
Packet Loss 0.0%
Loss Periods

Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter

Min: 0 ms
Avg: 6 ms
Max: 44 ms

Signaling Quality
Post-Dial Delay 125 ms
Call Setup Time 125 ms
Media Delay 328 ms

Voip Speed test results
My Results
Download 4,009,552 bps
Upload 508,192 bps
QOS 88%
RTT 60 ms
MaxPause 200 ms
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Feb 03, 2006 11:57 am    Post subject: Re: Linksys VoIP & Netgear Wireless router WGR614 don't Reply with quote Back to top

First reaction: DON'T try to make them "work together". Two routers = two networks. From the description of your symptoms, I'd say you've introduced a routing loop into your network, which is a serious problem.

Make the Vonage router a Vonage device only, and use the other router for ALL your routing.



See http://vonage.nmhoy.net/tworouters.html for more explanation.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
kurtkckc
New Forum Member
New Forum Member


Joined: Feb 03, 2006
Posts: 3

PostPosted: Fri Feb 03, 2006 1:09 pm    Post subject: Reply with quote Back to top

From what I see in the diagram, I do have it set up right.

It's been determined the Netgear Wireless router cannot be hooked up at all for me to use the internet

internet to modem
modem to internet on wireless router
LAN 1 to Vonage "internet"
LAN 2 PC

Vonage Phone 1 line 1
Vonage Ethernet 1

Someone at Dell/ Netgear tech support tells me to uninstall and reinstall the Network Adapter from my PC. I'm afraid this is another unwise suggestion being thrown my way.

Thanks for the replies and input.
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Feb 03, 2006 1:25 pm    Post subject: Reply with quote Back to top

Let's break this down a bit.

First, do you have any special login needs on your Internet connection? If you plug JUST the Netgear into your Internet connection with one PC, does it work?

Before plugging the Vonage router into the Netgear, try going into its admin screen and making sure that it is set to "acquire IP address automatically".


Then, start with a very basic network...

Internet -> (WAN)Netgear(LAN1) -> PC

Then add the Vonage router (with NO pc's attached), wiring LAN2 of the NetGear to WAN/Internet of the Vonage.

Does the PC attached to the NetGear still have Internet access? Can you make a call on the Vonage router?

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
kurtkckc
New Forum Member
New Forum Member


Joined: Feb 03, 2006
Posts: 3

PostPosted: Fri Feb 03, 2006 4:00 pm    Post subject: Reply with quote Back to top

Nate- thank you so much for trying to help me. I am a below average user in this kind of area, so even some of what you explained was hard to understand. Though it's no fault of your own, for sure. We called Vonage and before giving up we asked him repeatedly the exact directions of hooking a wireless router to the Vonage router and even though I denied it'd work, we tried it. It seems to be working!

The current set up is:

Modem to Vonage internet port.
Vonage Ethernet 1 port to computer
Vonage Ethernet 2 to Netgear Wireless router internet port
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Feb 03, 2006 4:12 pm    Post subject: Reply with quote Back to top

kurtkckc wrote:
The current set up is:

Modem to Vonage internet port.
Vonage Ethernet 1 port to computer
Vonage Ethernet 2 to Netgear Wireless router internet port


That will work just fine.. However....

Any computers you hook up to the Vonage router will be on one netowrk, and any computers you hook up to the NetGear will be on a separate, different network. So if you want to share files using Windows File Sharing, or anything else that requires a direct connection between the two networks, that will not work.

All computers on both networks WILL be able to access the Internet, however.

My opinion on this:

You MAY want to look into swapping the NetGear and Vonage routers, and using the Vonage router as a phone adapter only. This will put your computers on the NetGear that much closer to the Internet, and also reduce the workload on the Vonage router.

1. write down what you have today, carefully. Maybe label your cables so you can reset everything in case this doesn't work.
2. Power down everything. Leave cable modem off for at least one minute.
3. Run cable from MODEM ETHERNET to NETGEAR WAN/Internet PORT.
4. Power up MODEM, then NETGEAR. Give them a minute to get to know each other (INTERNET light should light up on the NETGEAR).
5. Run cable from NETGEAR LAN PORT to PC. Power up PC and test connectivity. Surf the Internet, etc.
6. Run cable from another NETGEAR LAN PORT to Vonage WAN/Internet PORT. Power up Vonage router. Internet light should light up very quickly after powerup cycle, phone light may take 30-60 seconds.

However, having said all that, there is also a very good argument for leaving things the heck alone. ** It's Working! ** Smile

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
WIRED
New Forum Member
New Forum Member


Joined: Aug 19, 2005
Posts: 9

PostPosted: Sun Mar 19, 2006 8:52 pm    Post subject: Reply with quote Back to top

I just wanted to add one caveat to this discussion in regards to the Netgear wgr614. I have used this router for over a year but began noticing that I had frequent dropped calls and internet pages needed to be refreshed several times before the web page would come up. I discovered that the Netgear WGR614 has a problem with severe overheating and that other people were having this problem. I wanted to keep the router for the wireless access that it provides so I installed a 12v fan on top and now it stays cool and seems to be operating correctly.
Old Setup:: Cable Modem(Toshiba pcx2500)===>Netgear wgr614===>RTP300

Present Setup:: Cable Modem(Toshiba pcx2500)===>Linksys BEFSX41(2 computers, 1 video game)===>RTP300===>Netgear wgr614(For wireless capability, 1 laptop).
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New glendaox11
New Today 10
Yesterday 3
Total 99057

Who Is On Site
Visitors 84
Members 0
Total 84


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 434 Pages In The Last 60 Seconds
The Vonage VoIP Forum