im still having problems with my voicemail. when i try to access it by dialing *123, it asks for my password but it wont accept it. it just says pealse enter password. is anyone else having this issue? i checked my web account for any service outages but there are none.
You're just hitting the 4 digits after the prompt asks for the p/w right? I know I used to get confused between Vonage and my Verizon cell and try to hit a # in there and sometimes it messed it up.
this has been happening not too long ago. i know Vonage had issues with it for a while now but im still having problems. is there a way to reset my voicemail account to see if that works out my problem? i have tried to disable and re enable voicemail in my weba ccount but that didnt help.
Have you tried accessing it from your regional number, i.e remote access? Maybe try that and change the p/w. Other than that, a call to CS might be in order.
i think im going to call costomer service because if i try to press any number, the voicemail server doesnt even pick it up. i relise that when im hitting the keys its still talking and it wont pickup any number i dial. i think this is an issue that i should take up with costomer service. thanks for the help. anyother recommendations are greatly apreciated.
blakadher Vonage Forum Evangelist
Joined: Dec 23, 2005 Posts: 476
Location: Vancouver, WA
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