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rowdymon
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PostPosted: Thu Feb 02, 2006 11:49 am    Post subject: Vonage Box (RTP300) creating too many MAC addresses? Reply with quote Back to top

Has anyone ever seen or heard of this kind of a problem due to a Vonage box (RTP300). I live on a university campus and apparently (according to network services), my Vonage box is 'sending out too many MAC addresses'. The exact quote (from the email I received) is:

"Feb 1 08:06:03 118: 00:06:16: %VQPCLIENT-2-TOOMANY: Interface Fa0/23 shutdown by active host limit

This is caused by too many macs being seen on the port. Our network is
setup such that one pc/client is connected to one switch port. As such,
only one should ideally be seen if client is directly connected to jack."


Here's my setup:

Netgear MR814v2 goes into the network plug outlet (in the wall)
Vonage RTP300 goes into Netgear MR814v2
Desktop goes into Netgear MR814v2

So has anyone ever heard of this kind of problem? Could it be something wrong with the Netgear router? Thanks in advance,

R
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ColdGin
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PostPosted: Thu Feb 02, 2006 11:52 am    Post subject: Reply with quote Back to top

Sounds like they detected that you have a router and they don't like it. I'd first try disconnecting your Vonage router from the network jack, cloning the MAC address from your computer, and reconnecting.
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rowdymon
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PostPosted: Thu Feb 02, 2006 12:02 pm    Post subject: Reply with quote Back to top

They know I have a router; it is allowed according to their rules but they don't 'support' it. Could the Vonage box have anything to do with it or is it the router?

Since I spoke with them yesterday, I have unplugged the router and the Vonage and now my PC is plugged straight into the wall jack. It's working fine (so far).

Thanks

R
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ColdGin
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PostPosted: Thu Feb 02, 2006 12:11 pm    Post subject: Reply with quote Back to top

Well is your Vonage device the only router, or do you have a whole string of them hooked up, complete with Blackberry service and RADIUS servers, VPN dial in access and liquid cooled flux capacitors? Describe your network setup. If you are allowed to have a router, there should be no big deal as long you aren't exceeding any kind of bandwidth hogging rules for your building.

Did you try the suggestion of Mac clone?
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rowdymon
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PostPosted: Thu Feb 02, 2006 12:57 pm    Post subject: Reply with quote Back to top

It's not a bandwidth issue. It's a matter of something sending out these 'mac addresses' that's causing my port (and apparently others as well) to shut down. My setup is as follows:

Netgear MR814v2 goes into the network plug outlet (in the wall)
Vonage RTP300 goes into Netgear MR814v2
Desktop goes into Netgear MR814v2

I'm not sure what you mean by mac cloning. Do you mean taking the MAC addy off my network card and inserting it into the settings on the Vonage router? If so, would I have to call Vonage and let them know about the switch? Thanks,

R
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roiegat
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PostPosted: Thu Feb 02, 2006 2:38 pm    Post subject: Reply with quote Back to top

Hmm...reminds me back to my college days. Here's what I think the problem is:

Most colleges are ultra protective about their network. So if you have an active jack in your dorm room it set up with one mac address in mind. whenever you have any traffic on that jack, the schools network makes sure it's coming only from that one mac address.

So how do you get around this? Well, you could see if you can spoof you computers mac address on your netgear router. That might do the trick. If not, I know the RTP300 has that capability.

Good luck.
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VonageTPA
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PostPosted: Thu Feb 02, 2006 8:20 pm    Post subject: Reply with quote Back to top

At most Uni campuses, you register your MAC address with the Uni and they tie it in with your student ID #. That way they can track who's downloading illegal stuff and take care of it. To get around this, use the RTP300's MAC cloning feature at the router's configuration screens. It's under Setup>MAC Clone. Select Enabled, then hit Clone, Save Changes, and you'll be back in business.

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mundy5
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PostPosted: Thu Feb 02, 2006 8:22 pm    Post subject: Reply with quote Back to top

I'm still confused as to why you need 2 routers in your network. What else are you connecting to the Netgear MR814v2? If you are connecting nothing to it, then make sure to remove it and only use the rtp300.

Then I would make sure that it is connected as follows:

wall jack -> rtp300 -> desktop. I would also enable mac address cloning on the rtp300 so that as far as the school is concerned there is only 1 mac address using your network connection.

Anytime you have multiple routers it will give out multiple mac addresses.

But my question still remains. Why do you need the Netgear MR814v2?

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Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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blakadher
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Joined: Dec 23, 2005
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PostPosted: Fri Feb 03, 2006 1:51 am    Post subject: Reply with quote Back to top

mundy5 wrote:
But my question still remains. Why do you need the Netgear MR814v2?

The Netgear is a wireless router, the RTP300 is not.

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mundy5
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PostPosted: Fri Feb 03, 2006 9:07 am    Post subject: Reply with quote Back to top

so then what you told us in your original post was inaccurate. You have other computers connected to your network wirelessly. Then what you need to do is to make sure that your netgear has your desktop mac address cloned so that as far as the school is concerned only your desktop is accessing the network. You should be able to leave your rtp300 alone.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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