| Author |
Message |
jrbrunger
New Forum Member


Joined: Feb 16, 2005
Posts: 1
|
Anyone else experience a sudden loss of Vonage or Voip connectivity over Telemex/Prodigy DSL? Mine stopped today, February 1, 2006. |
|
|
|
|
 |
dconnor
Site Admin


Joined: Mar 05, 2003
Posts: 2257
Location: The Beach
|
I am not sure about what you are experiencing today, but a Google search of this site for TelMex will show you lot's of issues in the past.
I hope this helps |
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day. |
|
|
|
 |
Studds
New Forum Member


Joined: Mar 08, 2006
Posts: 1
|
We lost our Mexico City Vonage service sometime over the past week. I'm looking for a way of testing to see if the Vonage ports are being blocked. Does anyone know of a simple way of doing this. Unless I check this, I can't be sure its being blocked. |
|
|
|
|
 |
NateHoy
Vonage Forum MVM


Joined: Nov 01, 2005
Posts: 2257
Location: New England
|
| Studds wrote: | | We lost our Mexico City Vonage service sometime over the past week. I'm looking for a way of testing to see if the Vonage ports are being blocked. Does anyone know of a simple way of doing this. Unless I check this, I can't be sure its being blocked. |
For starters, I'd do a www.testyourvoip.com test and see if the test works on the standard SIP port (5060). If repeated tests "fall back" to port 6000 but then work from there, then they are trying to block Voip by using very primitve port filtering. You may be able to get Vonage to adjust the ports on your device.
If 5060 and 6000 both fail, they are probably doing some more sophisticated filtering based on data in the packet, and it's not likely Vonage will be able to help you bypass it. |
_________________ Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04) My Vonage Self-Help Guides: http://vonage.nmhoy.net |
|
|
|
 |
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum |
All times are GMT - 5 Hours | |