Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
BenjiPous Posted:
There was a low,
sweet ripple of
laughter, and in a
rage I threw open
the door, and
...

In The Forum:
Vonage
Topic:
Free bonus World of warcraft keys
On Apr 17, 2014 at 11:52:00

BenjiPous Posted:
I was touched by
the tenderness of
his tone, and
asked why. buy
mellaril order
...

In The Forum:
Vonage
Topic:
News Hcg doubling calculator
On Apr 17, 2014 at 06:55:46

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
dan06460
New Forum Member
New Forum Member


Joined: Jan 31, 2006
Posts: 5

PostPosted: Wed Feb 01, 2006 12:01 am    Post subject: Frequently dropped calls - Cablevision, CT Reply with quote Back to top

Hi, my first post here, I hope its acceptable, my Vonage has been rock solid until I got a new router last autumn. I could do with some help to try and sort it out, thanks in advance.

Problem: frequently dropped calls.

Location: Milford, CT
ISP:Cablevision, Optimum Online, Cable

2006-01-31 23:41:03 EST: 1250 / 1444
Your download speed : 1250 kbps or 156.3 KB/sec.
Your upload speed : 1444 kbps or 180.6 KB/sec.

Modem: 3Com CMX
Vonage Adaptor: VT1005
Wireless Router: Netgear WGT624

Setup: 3COM > WGT624 > VT1005 & Clients

VT1005 config changes, NAT/DCHP disabled.

Issue: Had Vonage for over a year now, originally with a Siemens Wireless router and it was rock solid. I changed the router to the Netgear (to get 80211g) and dropped calls started occurring. I put the VT1005 before the router but it started interfering with my internet connection so I put it back behind the modem. I did turn if NAT/DHCP on the VT1005 because I was concerned it may be banging heads with the netgear. Still the same prob, frequent dropped calls. Incidentally how can I get to the motos web page, in front of the netgear its 192.168.100.1 but I can't get to it when its behind the netgear.

At this point I wouldn't mind getting a new router if someone can recommend one that won't break the bank and works well with Vonage.

test results:
MOS Analysis From You TO the Target Location
MOS analysis chart
Media Quality
MOS
4.2 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 76.7%
Latency 0.00 0.0%
Packet Discards 0.17 23.3%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 115 ms
Packet Discards 0.7%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 7 ms
Max: 39 ms
Signaling Quality
Post-Dial Delay 78 ms
Call Setup Time 78 ms
Media Delay 172 ms

MOS Analysis FROM the Target Location To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 96.8%
Latency 0.00 0.0%
Packet Discards 0.02 3.2%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 115 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 4 ms
Avg: 9 ms
Max: 27 ms
Signaling Quality
Post-Pickup Delay 70 ms
Call Setup Time 83 ms
Media Delay 103 ms
View user's profile Send private message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2259
Location: The Beach

PostPosted: Wed Feb 01, 2006 12:14 am    Post subject: Reply with quote Back to top

Dan:

Same name, same town, same cablevision.

You are aware of the cablevision upgrade going on right now, correct?

I am in Bayview Beach (Gulf beach) and my office is on the Harbor/Green (1 New Haven Ave).

We received it last week at both locations, but prior to that the CV service was in and out for a bit.

Plan on more of that as they bring the new Boost service in.

I am not familiar with the Netgear WGT624 but I have all kinds of Linksys gear and very few issues.

I hope this helps

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
dan06460
New Forum Member
New Forum Member


Joined: Jan 31, 2006
Posts: 5

PostPosted: Wed Feb 01, 2006 12:59 am    Post subject: Reply with quote Back to top

Thanks Dan,

I was vaguely aware of it but I thought the problem was my netgear. Its all irrelevant right now because after I made my post I checked on the off chance for a firmware upgrade and it seems to have bricked the netgear. I never liked the thing anyway.

I have my old 802.11b router in there now which worked flawlessly with Vonage so it will be interesting to see if the problems go away.

I will have the wife call mother in law tommorow, that should be a very good test.

So I guess I am looking for a router recommendation.

dconnor wrote:
Dan:

Same name, same town, same cablevision.

You are aware of the cablevision upgrade going on right now, correct?

I am in Bayview Beach (Gulf beach) and my office is on the Harbor/Green (1 New Haven Ave).

We received it last week at both locations, but prior to that the CV service was in and out for a bit.

Plan on more of that as they bring the new Boost service in.

I am not familiar with the Netgear WGT624 but I have all kinds of Linksys gear and very few issues.

I hope this helps
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Wed Feb 01, 2006 7:40 am    Post subject: Reply with quote Back to top

Recommendation: WRT54G (GS/GL). If you buy a straight G version, watch what version it is. Version 4 or before work the best with Vonage.

_________________
http://www.thejeffriestube.com
View user's profile Send private message Visit poster's website
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Feb 01, 2006 9:16 am    Post subject: Reply with quote Back to top

Correction: WRT54GL only.

WRT54G and WRT54GS are now all the new yucky V5 hardware with the new VxWorks operating system, and no capability to load aftermarket firmware like the excellent older Linux-based units.

If you manage to luck into a G with a serial number of CDFA or lower, or a GS with a serial number of CGN6 or lower, then you have a good router on your hands - BUY IT. If not, put it back on the shelf and mail order a WRT54GL.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Wed Feb 01, 2006 9:20 am    Post subject: Reply with quote Back to top

Nate's correct, he corrected me earlier after this was already posted. Very Happy

_________________
http://www.thejeffriestube.com
View user's profile Send private message Visit poster's website
dan06460
New Forum Member
New Forum Member


Joined: Jan 31, 2006
Posts: 5

PostPosted: Mon Feb 06, 2006 9:44 am    Post subject: Reply with quote Back to top

Thanks for the recommendation guys, problem is I googled for the GL and tried buy.com and mysimon.com and no one appears to have it in stock. There are plently listed on ebay but I am weary of getting the right version.

I found plenty of the new G routers in local stores for around $60, I am asking for the same problems if I get one of those ?

If someone knows somewhere that has one can the please PM me a link.TIA

PS I know remember why I moved my router before vt1005, I use bittorrent heavily (I am English and I like to download British TV programs) and when Bittorrent is running the moto will go dead periodically taking down phone and internet, no matter how low I drop the bandwidth it still happens.
View user's profile Send private message
taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Mon Feb 06, 2006 10:40 am    Post subject: Reply with quote Back to top

Try disabling the wireless routers firewall. It may be the culprit with your phone going down due to packet traffic sent by phone adapter.
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Feb 06, 2006 12:08 pm    Post subject: Reply with quote Back to top

The WRT54G MAY work for you, but I've heard lots of stories of problems with the new V5 hardware.

If you can't find a GL, time to go stock-surfing at your local store. Wink

WRT54G: Serial numbers starting in CDFB are the new junk. CDFA and earlier are Linux.

WRT54GS: Serial numbers starting in CGN7 are the new junk. Serial numbers starting in CGN6 are Linux. Serial numbers CGN5 and earlier are not only Linux, but with twice the memory, and are highly sought after by stock surfers everywhere.

WRT54G V5 (CDFB) = WRT54GS V5 (CGN7) = VxWorks (closed source) with 8MB RAM (not enough to load aftermarket firmware)

WRT54GL = WRT54G V4 and prior (CDFA and earlier) = WRT54GS V4 (CGN6) = Linux (open source) w/16MB RAM (enough to run aftermarket firmware).

WRT54GS V3 and prior (CGN5 and before) = Linux with 32MB RAM (enough to run some very advanced firmware versions).


Hope this helps... Wink

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
FatKao
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 20, 2006
Posts: 21

PostPosted: Tue Feb 07, 2006 3:31 am    Post subject: Reply with quote Back to top

Setup: 3COM > WGT624 > VT1005 & Clients

Is that the 3Com CMX they were giving out a while ago? If so go to your local branch and get the free loaner they give out. It is a TERRIBLE modem.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New plhergdj
New Today 2
Yesterday 7
Total 80793

Who Is On Site
Visitors 146
Members 1
Total 147


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.05
Change:   +0.20
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 278 Pages In The Last 60 Seconds
The Vonage VoIP Forum