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94SupraTT
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Joined: Jan 22, 2006
Posts: 31

PostPosted: Tue Jan 31, 2006 8:31 pm    Post subject: Callers can hear me but I can't hear them. Reply with quote Back to top

Anyone have this issue?
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Steve48
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Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Jan 31, 2006 9:03 pm    Post subject: Reply with quote Back to top

It's been reported from time to time. If you'd like folks here to try to help, please post the information listed here.

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Orlando, FL
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taylor2767
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Joined: May 05, 2005
Posts: 400

PostPosted: Tue Jan 31, 2006 9:06 pm    Post subject: Reply with quote Back to top

JUST REBOOT YOUR SETUP IN ORDER TA--->ROUTER---->MODEM AND THEN RECONNECT THEM IN REVERSE ORDER.
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94SupraTT
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Joined: Jan 22, 2006
Posts: 31

PostPosted: Wed Feb 01, 2006 10:47 am    Post subject: Reply with quote Back to top

MOS Analysis From You TO Boston
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.04 7.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 103 ms
Packet Discards 0.3%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 6 ms
Max: 26 ms
Signaling Quality
Post-Dial Delay 62 ms
Call Setup Time 78 ms
Media Delay 203 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 103 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 4 ms
Avg: 7 ms
Max: 20 ms
Signaling Quality
Post-Pickup Delay 111 ms
Call Setup Time 110 ms
Media Delay 154 ms
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navydavy2001
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Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Wed Feb 01, 2006 11:31 am    Post subject: Reply with quote Back to top

Every few months I have it happen on a call, but I call back and it's fine. For me, it's sporadic enough to just ignore after it fixes itself, but if yours is constant, then something is not right. How's your equipment set up? (Include model numbers pls)

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94SupraTT
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Joined: Jan 22, 2006
Posts: 31

PostPosted: Wed Feb 01, 2006 1:43 pm    Post subject: Reply with quote Back to top

navydavy2001 wrote:
Every few months I have it happen on a call, but I call back and it's fine. For me, it's sporadic enough to just ignore after it fixes itself, but if yours is constant, then something is not right. How's your equipment set up? (Include model numbers pls)


Its sporadic. My WRTP54G is horrible at being a router however. My internet connection on my LAN bogs down alot.
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94SupraTT
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Joined: Jan 22, 2006
Posts: 31

PostPosted: Thu Feb 02, 2006 12:24 pm    Post subject: Reply with quote Back to top

I just swapped out my Toshiba PCX1100 for a Linksys BEFCMU10 v2. I read that the Linksys would not score as high however it doesn't seem to be doing bad. Below are the results with the Linksys cable modem.

MOS Analysis From You TO Boston
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.04 7.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 104 ms
Packet Discards 0.3%
Packet Loss 0.0%
Loss Periods
Min: 40 ms
Avg: 40 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 6 ms
Max: 48 ms
Signaling Quality
Post-Dial Delay 47 ms
Call Setup Time 188 ms
Media Delay 313 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 96.8%
Latency 0.00 0.0%
Packet Discards 0.02 3.2%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 104 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 4 ms
Avg: 6 ms
Max: 27 ms
Signaling Quality
Post-Pickup Delay 238 ms
Call Setup Time 224 ms
Media Delay 273 ms
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almahix
Vonage Forum Master
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Joined: Jun 01, 2004
Posts: 183
Location: Central California Coast

PostPosted: Thu Feb 02, 2006 1:01 pm    Post subject: Reply with quote Back to top

Several months ago I swapped my Toshiba PCX1100 for a Linksys BEFCMU10 v2 and nothing at all changed for the better or worse.

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94SupraTT
Vonage Forum Junior
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Joined: Jan 22, 2006
Posts: 31

PostPosted: Thu Feb 02, 2006 1:28 pm    Post subject: Reply with quote Back to top

almahix wrote:
Several months ago I swapped my Toshiba PCX1100 for a Linksys BEFCMU10 v2 and nothing at all changed for the better or worse.


I got my Linksys BEFCMU10 v2 from a coworker for dirt cheat. So I figured I'd give it a shot since so many people on here say the PCX1100 is so bad. I have noticed one thing already. My web browsing is much more stable. With the PCX1100 and the WRTP54G browsing would lock but quite a few times throughout the day. So for that hasn't happened. I find it odd especially since according to testyourvoip.com both modems have similiar performance for me.
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Kryten93
New Forum Member
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Joined: Jan 05, 2006
Posts: 2

PostPosted: Thu Feb 02, 2006 3:15 pm    Post subject: Reply with quote Back to top

im having the same problem. and it happens 2 or 3 times a week.

my setup
Houston Tx.
Road Runner Cable internet
download speed : 4.92 Mbps
upload speed : 367 kbps
Ambit Modem U10C018
RTP300 Router
setup is modem--RTP300--2 p.c's--Xbox360--PS2 (does this when none of them are on and when 1 or more are online no difference)
Same problem as 94SupraTT they can hear me I cant hear them.


To Boston
MOS 4.3 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 86.1%
Latency 0.00 0.0%
Packet Discards 0.09 13.9%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 137 ms
Packet Discards 0.4%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 6 ms
Max: 22 ms

Signaling Quality Post-Dial Delay 94 ms
Call Setup Time 109 ms
Media Delay 219 ms


From Boston
MOS 4.4 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 137 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 7 ms
Max: 27 ms

Signaling Quality Post-Pickup Delay 88 ms
Call Setup Time 98 ms
Media Delay 127 ms
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