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ifd001
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Joined: Mar 30, 2005
Posts: 110
PostPosted: Tue Jan 31, 2006 8:04 pm    Post subject: accessing voicemail from Vonage phone Reply with quote Back to top
Today, my problem is I can't get access to my Vonage voicemail from my Vonage phone ...

I dial *123 and am asked to enter my pin number, so I enter it. I'm then asked to enter my pin number, so I enter it, .... and so on.

I have reset the PIN, rebooted the router, spoken to Customer Services (several times) ... but still I can't access my voicemail.

Yesterday I couldn't access my work voicemail from my Vonage phone. Now I can, but can't access my Vonage voicemail!

And of course customer services don't have a record of what they changed ... so they can't change it back ...

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ifd001
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Joined: Mar 30, 2005
Posts: 110
PostPosted: Tue Feb 07, 2006 7:33 pm    Post subject: Reply with quote Back to top
I'm pleased to say my problems were resolved.

I was sent a replacement RT31P2 router which fixed the problem Exclamation

I

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