Voice Mail Slow to Appear

Posts: 23 · Vonage Forum Associate Joined: Jul 23, 2005 Posts: 23

I do not see this reported elsewhere in the forum.

For the past few days voice mail has been very slow to show up - either as the stutter tone on the phone or as email notification.

Delays are on the order of 2 hours or more.

Anybody else experiencing this??

Any thoughts as to cause?

Posts: 476 · Posted: Tue Jan 31, 2006 8:07 pm Post subject:

I decided to try it just now and see if there was any delay. The light began the slow flash on my RTP300 about 20 seconds after I hung up from leaving a voicemail. Less than a minute after hanging up I got the voicemail as an attachment to an email. So I guess the answer from here is, no, I'm not experiencing slow voicemail delivery.

Have you tried disabling voicemail on the Dashboard, leaving it off for a bit, and then enabling it again? Might be worth a shot before calling customer service.

Posts: 23 · Vonage Forum Associate Joined: Jul 23, 2005 Posts: 23

Thanks for checking it at your end.

I just went to the Dashboard, but there was a big announcement there about them doing maintenance and certain changes would not take affect for a while, so I decided to wait. The announcement didn't mention any voice mail changes however.

I'll give that a shot later on after the maint is finished.

Posts: 23 · Vonage Forum Associate Joined: Jul 23, 2005 Posts: 23

I toggled voicemail on and off from the Dashboard and that fixed it.

Or was it the fact that I exited a voicemail check on the phone by pressing ***??

I guess I introduced two variables at once. Next time it happens I'll try to remember to just do one at a time. Very Happy