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joe33067
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Joined: Jan 29, 2006
Posts: 17

PostPosted: Sun Jan 29, 2006 12:09 pm    Post subject: Problem getting WRTP54G to work with existing WR850G Reply with quote Back to top

OK. Here's the deal. I connected the Linksys Voip router they sent me directly to my cable modem, and everything works fine. However, the WRTP54G is rather lacking in certain functions, like parental control (blocking certain web sites), and the port redirection does not work. So, I wanted to hookup my Motorola WR850G in conjunction with the LinkSys, so I could use the features from the Motorola and still have the Phone adapter. Here's how I tried connecting it (1st try). Cable modem connected to WAN interface on Motorola. LAN port from Motorola connected to LAN port on LinkSys. I have the Motorola serving up DHCP addresses, and have disabled DHCP on the Linksys. I connected my PC to the motorola, and can browse the internet. I connect my PC to the Linksys, and I can browse the internet. When I plug a phone into either Phone Port 1 or 2, I don't get a dial tone.

Then I tried hooking the Linksys up so it is connected to the cable modem, and the motorola is connected downstream. This way works (browsing and voice) but the parental filters do not work.

I have tried playing with the gateway settings in the above configuration (using the Motorola as a gateway when the Linksys is connected to the cable modem) - but that didn't work.

I was on with tech support for about 1.5 hours, and I thought I clearly described the way I had my system hooked up. The tech had me go through all of these level 1 troubleshooting configurations, and the last configuration (which I had already tried) was to connect the cable modem to the LinkSys. Since that configuration worked (without the motorola being connected), he said that Vonage only supports their equipment, and that he couldn't help me.

Since he obviously was not of the technical caliber I needed, does anyone here have any suggestions on how to connect both routers, to be able to use the features from the motorola, and be able to have the voice ports work.

Thanks for any assistance

Joe
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Jan 29, 2006 12:25 pm    Post subject: Re: Help! Problem getting WRTP54G to work with existing WR85 Reply with quote Back to top

joe33067 wrote:
Cable modem connected to WAN interface on Motorola. LAN port from Motorola connected to LAN port on LinkSys. I have the Motorola serving up DHCP addresses, and have disabled DHCP on the Linksys. I connected my PC to the motorola, and can browse the internet. I connect my PC to the Linksys, and I can browse the internet. When I plug a phone into either Phone Port 1 or 2, I don't get a dial tone.


The normal way to do this would be to hook the LAN port of the Motorola to the WAN port (not the LAN port) on the Linksys. If you want to use the mode you've established by plugging the Motorola into the LAN port on the Linksys, you have to add a cable from a LAN port on the Linksys to the WAN port on the Linksys (I know, sounds weird.). This is not recommended unless you have a good reason for it- like computers hooked to the LAN ports of both the Motorola and the Linksys that have to talk to one another.

For more on this see http://vonage.nmhoy.net/ .

_________________
Steve Gray
Orlando, FL
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joe33067
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Joined: Jan 29, 2006
Posts: 17

PostPosted: Tue Jan 31, 2006 5:35 pm    Post subject: Reply with quote Back to top

Hey Steve - after I posted, I did some more google searches, and found the scenario I was looking for. What I went with, was to connect the WAN port of the Linksys a LAN port on the Linksys. I had tried connecting the WAN on the Linksys to a LAN on the Motorola, but that was giving me an IP address conflict for some reason. But doing it the way I did seems to work. Like you said, weird... but, at least I got it the way I wanted it to be. Thanks for the assist. Joe
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