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Tom2
New Forum Member


Joined: Feb 11, 2006
Posts: 5
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I also would love to have the email address of Vonage customer support. I have a few issues that need resolving, but I don't have the hour or two of time to get through the Level 1 guys in India to reach someone that can actually help.
I think it is pathetic that Vonage is not accepting email/contact form requests through their website because of "too much volume". Certainly they could resolve many of the issues more efficiently by email than wasting everyone's time by telephone. |
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mikep97
New Forum Member


Joined: Mar 03, 2006
Posts: 7
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Here is a number to New Jersey Vonage customer support:
888-250-1799
I call around 8 a.m. EST and they are pretty quick.
Good Luck, michael |
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mna
New Forum Member


Joined: Feb 09, 2006
Posts: 9
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| mikep97 wrote: | awesome congrats..... thanx for the updates
now my updates, I have been calling Vonage for the last 2 days trying to get that PON for the PUC. so u said u didn't need to go this route and u kept sending emails to vonage????
can I get that email from u? please.... because I have been calling and calling with Vonage just hanging up on me and not returning calls....
please help, thanx , michael |
I was sending email to numbertransfer@vonage.com. If you call ask for the LNP Escalations Coordinator. |
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mikep97
New Forum Member


Joined: Mar 03, 2006
Posts: 7
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Well, I just wanted all to know.
After a month and half of emailing and calling it worked. The ball really got moving when I got the P.U.C. involved and emailied this email everyday.
numbertransfer@vonage.com.
good luck to all, thanx, michael |
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