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FKandt
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PostPosted: Fri Jan 27, 2006 10:12 pm    Post subject: Voicemail Greeting Question Reply with quote Back to top

Callers to my Vonage voicemail get 1.) my personal normal greeting and then 2.) the female voice which instructs them to "...record after the tone.....press # when finished....press * to cancel....etc.

Any way to delete 2.) - the female voice instructions? I just want callers to hear my greeting and then a tone. (They know what to do when they hear the tone. Also, the instructions imply that you can't just leave a message and then hang up.....that you need to press something to make it work,). I looked through all the voicemail FAQs and forum and can't find anything on this/

- Frank
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navydavy2001
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PostPosted: Fri Jan 27, 2006 11:09 pm    Post subject: Reply with quote Back to top

I don't think you can get rid of the female voice. That voice is probably the system-generic commands that you here on just about any voicemail system around today. My personal experience is that T-mobile, Cingular, Verizon, and probably lots of others use it. On the other issue, my very technologically-challenged mother leaves me voicemail all the time, and just hangs up after. I think there might be options for mark urgent or some other crap.

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FKandt
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PostPosted: Sat Jan 28, 2006 11:54 am    Post subject: Voicemail Greeting Question Reply with quote Back to top

Thanks, Dave. I 'spose you are correct - everybody has to wade through voicemail prompts at some point, so it probably does sound "normal" to most.

Vonage sells both residential and business plans and I guess business customers probably need more sophisticated options and voicemail management features. As a "simple" residential customer, I'd prefer to be able to turn all that off.....maybe an option will come along in the future. Happy Vonaging - Frank
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Darrell
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PostPosted: Sun Jan 29, 2006 1:30 am    Post subject: Reply with quote Back to top

Anyone else irritated by the all the buttons we need to push to listen to voicemail?

You have x new messages in your mailbox.

To hear messages, press 1.

Listen menu.

To listen to messages, press 1.

...and that's all after entering passcode. Even my Verizon Wireless cell phone has one button voicemail retrieval.

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blakadher
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PostPosted: Sun Jan 29, 2006 2:13 am    Post subject: Reply with quote Back to top

That's probably because your Verizon phone has it programmed in to send your passcode after pausing long enough for the voicemail system to pick up. You could easily do this if your home phone has a memory for phone numbers. Our voicemail at work has the same 1 for new messages, 1 to listen to the first. Honestly, *123, <passcode>, 11 is not that hard to get in the habit of using. Or better yet, have your voicemails emailed to you as an attachment. That's no-button voicemail retrieval. Wink

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PostPosted: Sun Jan 29, 2006 3:16 am    Post subject: Reply with quote Back to top

You have the option to record two different greetings for voicemail so if you want to get rid of the generic one, record a different one. You can also set which greeting your callers will hear.
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Darrell
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PostPosted: Sun Jan 29, 2006 4:00 am    Post subject: Reply with quote Back to top

blakadher wrote:
That's probably because your Verizon phone has it programmed in to send your passcode after pausing long enough for the voicemail system to pick up. You could easily do this if your home phone has a memory for phone numbers. Our voicemail at work has the same 1 for new messages, 1 to listen to the first. Honestly, *123, <passcode>, 11 is not that hard to get in the habit of using. Or better yet, have your voicemails emailed to you as an attachment. That's no-button voicemail retrieval. Wink


I already have *123, some pauses, then passcode programmed into my phone. I suppose I could experiment with trying to do more.

I know voicemail can be sent as email, but for me voicemail is better received with the phone. A few button presses on a phone is still better than turning on a pc, booting up, etc. BTW we're not totally into the voice activated computer---my mouse still has buttons Very Happy

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FKandt
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PostPosted: Sun Jan 29, 2006 3:37 pm    Post subject: Reply with quote Back to top

Kuka wrote:
You have the option to record two different greetings for voicemail so if you want to get rid of the generic one, record a different one. You can also set which greeting your callers will hear.


Kuka - Are you saying there's a way to get rid of the generic message. How do I do that? I've recorded my own personal greeting and the system still appends the generic greeting at the end of it (female voice telling you to record after beep, use # to send and * to cancel, etc.) - Frank
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neastguy
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PostPosted: Sat Mar 11, 2006 9:11 am    Post subject: Reply with quote Back to top

I agree I hate that my friends and family have to listen to that generic message and press # after the message.....
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mundy5
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PostPosted: Sat Mar 11, 2006 12:05 pm    Post subject: Reply with quote Back to top

if you are running a business, you might consider getting your own voicemail system and disable vonage's.

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