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wasted38
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PostPosted: Wed Jan 25, 2006 12:29 pm    Post subject: after a month charged for new router.... Reply with quote Back to top

ok after a month Vonage charged me for a new router which i didn't need cause i ordered a pap2 elsewhere. now my account is overdrawn at the bank and i am going to get charged big time on the overdraft fees. it wouldn't be so bad if the money was in there at the time and we were made aware that the charge would go out a month after the order was put in, but we live from paycheck to paycheck and this was an unexpected charge.
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jnuzzi
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PostPosted: Wed Jan 25, 2006 12:54 pm    Post subject: Reply with quote Back to top

Please tell me that you did not give Vonage your Check/debit card for them to bill monthly.

I don't know about anyone else, but I would suggest to everyone that you never use your check/debit card for online purchases. I, personally, would never use it for a recurring charge either.

If someone does get a hold of your account info during the transaction they can clear out your bank account. If you use a Credit Card then they can only max out the card. Either way you should be covered by Visa/MC/etc but I would rather have my CC maxed then NO MONEY!

Just my $0.02. Very Happy

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hyipo
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PostPosted: Wed Jan 25, 2006 2:00 pm    Post subject: I have a tip Reply with quote Back to top

I think only use credit card, or cash because cash cannot cause id theft since money is all the same, and has no personal info.

I heard that if you have your Credit Card maxed out by id theft you are not responsible for the charges by cause of ID theft and someone using your card that you don't know. Only some may have ID theft protection. I reccomend using a CC that has ID theft protection.

So if you use CC you could be safe for buying online at Vonage, but don't use debit cards, or checks cause they will deplete your bank, and you may never get your money back because hackers, and ID theves are very smart.
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NateHoy
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PostPosted: Wed Jan 25, 2006 2:01 pm    Post subject: Reply with quote Back to top

jnuzzi wrote:
I don't know about anyone else, but I would suggest to everyone that you never use your check/debit card for online purchases. I, personally, would never use it for a recurring charge either.


(creaking sound of soapbox as I climb up)

I don't know about anyone else, but I would suggest never to use a debit card for... anything.. ever!!!

If your credit rating is unfortunate enough that you need to use debit cards, please at least open a separate account, not tied to your normal accounts, and place just enough money in that account to cover the charges you make on a regular basis plus a small margin for daily purchases. As you make purchases, "recharge" the account. That way, if someone cleans you out, they are cleaning out a small account.

Debit cards have no security, no insurance, no float, and they don't even benefit the vendor you are dealing with because the vendor pays the same high rates as with a credit card. The only people to benefit are the banks that offer them, which is why they will frequently force you into accepting a debit card if you want an ATM card, in the hopes you'll use it. Find another bank that can give you just an ATM card, only.

A debit card gives anyone instant and unprotected access to ALL the money in whatever account it is tied to. Unlike credit cards, the onus of proof is on you, not the vendor, to prove a purchase did or did not take place. If your credit card is stolen, and you report it quickly, chances are you will be liable for $50 or so of charges. If a debit card is stolen, and you report it, whatever is taken between the time you report it and the time the bank gets around to shutting down the account is *gone*.

This policy can vary a bit from debit card to debit card, but is generally NOT designed to protect YOU or YOUR MONEY. Credit card compaies are, in general, much more consumer-friendly about their policies. Which is not to say that they are nice, with some of the silly charges and crap some of them impose, but at least they will usually help you negotiate with a vendor, since if you skip a payment THEY are out of money, while the bank has already cleaned out your account to cover the charge.

(thud of me jumping down from soapbox)

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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8itgreat
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Joined: Feb 06, 2006
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PostPosted: Mon Feb 06, 2006 9:35 am    Post subject: Reply with quote Back to top

For those of us that ordered Vonage online you have no choice but to use a cc or debit card!!!!! lol...big whoop...use it all the time and have had my bank account cleaned out before....

one short phone call later everything was credited back instantly (was using b of a at the time). a few days later i had to sign a document sent by the bank and everything was fine. obviously changed my info and hasn't happened since.

people can go through your garbage and do the same thing, it can be a third party clearing house (yes between store and bank often handle these transactions)

In my case they only tried to order a cell phone and a bunch of online porn etc...can't really remember the details...it was strickly financial and not identity theft, but seriously this can happen anywhere you use a cc or debit card (getting gas, buying dinner, blah blah blah)
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