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For wipe call
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Trafford Posted:
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diazou Posted:
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Av8rix Posted:
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navydavy2001
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PostPosted: Mon Jan 23, 2006 9:58 pm    Post subject: Reply with quote Back to top

...that you changed your response. References to Chairman Mao probably don't belong here.

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cid92
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PostPosted: Tue Jan 24, 2006 9:36 am    Post subject: Reply with quote Back to top

dslam wrote:
Vonage. Worse than Episode III.

go ahead roll your eyes at me.


That's helpful. Vonage could be worse than chicken pot pie but it doesn't mean anything. Why not just say what the issues are instead of comparing your service to a movie. Out of all the three new movies, III was the best in my eyes so your reference doesn't mean much to me.

Maybe you meant to say Vonage - worse than Jake Lloyd's acting in Epidose I? Then again, it still wouldn't mean anything because you're not telling anyone the issues with the service.
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PostPosted: Tue Jan 24, 2006 9:54 am    Post subject: Reply with quote Back to top

I'm also 98% sure I'm going to cancel. My reasons are no E911 dialing in my area, no anonymous call blocking and you have to pay $5 extra for a virtual line. I have 3 friends that use Sunrocket. One lives right next door. These features are enable on his line and he pays almost $10 less than me. He also gets 2 free directory assistance calls a month, $3 overseas credit a month and etc. I'm not comparing anything else because in my eyes both of the companys produce the same quality and support. I've used this service at his house to compare wtih mine. It's the same. He's had it about the same time as me, 6-7 Months.

My question to you is about the freak'in cancel fee. Does the $39.99 cancel fee apply only if you don't return the device (router)? If not, then do you get to keep the device?

Thanks all. I will post within the next month if I cancel. Like I said. I'm 98% sure I will.
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Trowski
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PostPosted: Tue Jan 24, 2006 10:52 am    Post subject: Reply with quote Back to top

Good luck with SR. I hope your ISP is pretty reliable as they do not provide a failover like Vonage does.
Take a look on dslreports.com and you will see some very agitated SR users there.

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blakadher
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Posts: 476
Location: Vancouver, WA

PostPosted: Tue Jan 24, 2006 11:09 am    Post subject: Reply with quote Back to top

Sep wrote:
My question to you is about the freak'in cancel fee. Does the $39.99 cancel fee apply only if you don't return the device (router)? If not, then do you get to keep the device?

If you're outside the free cancellation window I believe you are considered to have fully purchased the router - I don't think you can return it. Also, if you bought the router through Vonage at a discount or received some type of rebate from a retail purchase, you may get hit with a charge for that at cancellation (unless it's been a year - you'd have to read the fine print on the terms of the rebate on that one). I'd be prepared for a big charge and just be happy if it doesn't come.

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PostPosted: Tue Jan 24, 2006 11:22 am    Post subject: Reply with quote Back to top

Trowski wrote:
Good luck with SR. I hope your ISP is pretty reliable as they do not provide a failover like Vonage does.
Take a look on dslreports.com and you will see some very agitated SR users there.


Thanks for the heads up. That is something I didn't see. It will be part of my eval for my next switch.

Believe me, I don't want to switch. Vonage can keep me if they would just adobt E911 for my line and block anonymous calls. I can deal with the other missed features. Anyone got pull or a contact to get me/us this before they lose customers?

Sorry if I hijacked your post, but I think it relates.
-JC
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Trowski
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PostPosted: Tue Jan 24, 2006 11:24 am    Post subject: Reply with quote Back to top

Well, they are adding E911 at a breakneck pace, and I was able to have them put ACB on my phone, so it may be better than you think.

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Kash76
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PostPosted: Tue Jan 24, 2006 12:26 pm    Post subject: Reply with quote Back to top

How did you get ACB enabled?
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blakadher
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Joined: Dec 23, 2005
Posts: 476
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PostPosted: Tue Jan 24, 2006 12:27 pm    Post subject: Reply with quote Back to top

Trowski wrote:
...and I was able to have them put ACB on my phone, so it may be better than you think.

It doesn't really help the suscriber base in general if they are only adding features to individual's accounts upon request.

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Trowski
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PostPosted: Tue Jan 24, 2006 12:54 pm    Post subject: Reply with quote Back to top

True but somebody has to be the guinea pig.

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