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stretch1
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Joined: Feb 02, 2005
Posts: 81
Location: North Carolina

PostPosted: Fri Jan 20, 2006 11:55 am    Post subject: Click2Call install program Reply with quote Back to top

Where do I find the Click2Call download program?
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blakadher
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Posts: 476
Location: Vancouver, WA

PostPosted: Fri Jan 20, 2006 11:58 am    Post subject: Reply with quote Back to top

http://www.vonage.com/features.php?feature=click_2_call

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stretch1
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Joined: Feb 02, 2005
Posts: 81
Location: North Carolina

PostPosted: Fri Jan 20, 2006 12:45 pm    Post subject: Click2Call update Reply with quote Back to top

Thanks for the info. I looked all over Vonage for that. Do you know if there was an update release to Click2Call since Feb 05? I am having trouble when using it to initiate international calls and can't find a version number anywhere?
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scerruti
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Joined: Feb 05, 2005
Posts: 1424
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PostPosted: Fri Jan 20, 2006 2:27 pm    Post subject: Reply with quote Back to top

I don't think it is the client software that has the problem. Here is a test for you.

Quote:
Initiate the call from your Vonage number to any number in the world

https://secure.click2callu.com/tpcc/makecall?username=username&password=password&fromnumber=fromNumber&tonumber=toNumber

Where:

username
The name that you use to log in to the Vonage dashboard
password
The password that you use to log in to the Vonage dashboard
fromNumber
Your Vonage phone number, this must match one of the numbers returned from the getnumbers request above
toNumber
The phone number you want to dial

When executed, a call will first be placed to your Vonage number. The system will dial the outbound number after the Vonage phone is answered. The Vonage customer will hear ringing as if the number was dialed from their phone and the two parties will be connected.


I would appreciate it if you would post back to the forum the results of attempting to place a click 2 call call in this fashion. I highlighted the section above because the authors have implied that international calls can be placed.

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stretch1
Vonage Forum Senior
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Joined: Feb 02, 2005
Posts: 81
Location: North Carolina

PostPosted: Fri Jan 20, 2006 3:09 pm    Post subject: Click2call with international numbers Reply with quote Back to top

Steve, I tried the URL you suggested and got the same problem as with the desktop click2call. I get a message that says "We're sorry, the number you called is invalid". Yet that same number dialed from my phone works. It did work a while back with the same number. I submitted this problem via email to customer service at least 2 months ago with no answer. Can I be of additional help in solving this problem?
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scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Jan 20, 2006 4:08 pm    Post subject: Reply with quote Back to top

I don't work for Vonage. I merely make use of the same URL you just tried to make Click2Call work from within Firefox and Thunderbird. I do not believe that the click2callu server handles any phone number format besides NANP, but I don't have any special knowledge that this is true.

I have attempted to contact the persons using the emails on https://secure.click2callu.com but get no answer.

Some Vonage employees built their own C2C extensions and I offered to give them my code and let them take it over, but I never got a response from them.

As I understand it C2C is only available in the US, not in Canada or the UK. I believe the project was essentially abandoned and we won't see any significant improvements unless something in Vonage's core systems warrants it (see Sonus upgrades).

But, these are just my opinions and guesses.

Having said this, the next logical step, since C2C seems to be adapter related and possibly based on a SIP 3rd party call control standard is to attempt to build our own C2C server that handles international dialing.

The steps for this will be to capture the packets generated by the Vonage C2C app (to see if they do anything special) but more importantly capture the packets to the adapter during and actual C2C setup. If we can mimic these packets without having to know any secrets then we can build our own C2C server for people whose adapters are accessible via the Internet.

Kevin has made some great progress in using third party SIP solutions in conjunction with his adapter. I have yet to find a combination that will allow me to talk with my adapter through my firewall.

If anyone is interested in this project, especially anyone outside of the US to whom C2C is not currently available, please contact me and we can begin collecting the data.

My involvement with this project would be completely dependent on staying totally within the "Terms of Service". I do not believe that remote call setup would be a violation, but as soon as anyone starts talking about device hacks, I am out.

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