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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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cindystones
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 21, 2004
Posts: 13

PostPosted: Sun Mar 21, 2004 12:40 pm    Post subject: Call forwarding Reply with quote Back to top

Hello all,

New user here, and very happy with the service thus far. I'm in the process of getting my existing number transferred to the Vonage service, and have been assigned a temporary number. I have one telephone plugged into the Vonage phone adaptor, and another telephone still plugged into the phone line in my upstairs bedroom. The bedroom telephone rings when people dial my current number, and the Vonage phone rings when people dial the temporary number.
I went into the Call Forwarding section, and chose to have my current number and my Vonage number ring simultaneously. But I've just tested it, and the Vonage phone phone doesn't ring, nor can I answer a call on it.

Help?!
TIA,
Cindy P
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cindystones
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 21, 2004
Posts: 13

PostPosted: Sun Mar 21, 2004 3:42 pm    Post subject: Update Re: Call Forwarding Reply with quote Back to top

Just hung up with tech support regarding my call forwarding question, and thought I would post a followup FYI. The tech says I cannot forward my land line phone to my Vonage virtual number because the transfer of my old number hasn't yet taken place, so it's not recognized within the Vonage system as a valid number. In other words, I can't edit anything about my land line number through Vonage, because it's not a Vonage phone number - YET. My only option is to call my current phone company and request that my phone number be forwarded to my temp. Vonage number.

BTW..... my hold time for tech support was 5 minutes, and the tech was very polite and helpful. I've been a Vonage customer for one month, and very satisfied with everything.
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cindystones
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 21, 2004
Posts: 13

PostPosted: Sun Mar 21, 2004 3:53 pm    Post subject: RE: Call forwarding Reply with quote Back to top

OOPS! Forgot to mention: the tech did say that if another Vonage customer calls my land line number, it will ring on my Vonage virtual phone.

The bottom line is this: until the transfer takes place, either I'm stuck running upstairs to answer the land line phone (unless I can remember to bring the cordless downstairs!), or I give out my temp. Vonage number to everyone, further confusing matters! And when the transfer DOES take place, I'll be stuck running DOWNSTAIRS to answer the phone, since the land line phone won't work anymore.

But, this has been such a great service so far, I don't even mind these little adjustments. Smile
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k5
Full Forum Member
Full Forum Member


Joined: Jan 29, 2004
Posts: 61

PostPosted: Tue Mar 23, 2004 12:19 pm    Post subject: Reply with quote Back to top

There is a lot of information in this form about getting Vonage to work on your House wall outlets. So dont kill your self running up and down. Recently there was a link to a Michigan Phone company site for this that went into a lot of detail.

Also look into a phone that has 2 handsets so you can locate one upstairs.
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cindystones
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 21, 2004
Posts: 13

PostPosted: Tue Mar 23, 2004 3:51 pm    Post subject: Reply with quote Back to top

k5 wrote:
Also look into a phone that has 2 handsets so you can locate one upstairs.



This is exactly what I am looking into at the moment. However, I've read a few things here regarding the MHz of the phone and frequency of the router. Indeed, the first router I purchased was a Linksys Wireless G, and after several attempts to get it to work, tech support determined that there was too much interference because of my (2) 900MHz cordless phones.

I had all but given up on wireless networking, when Radio Shack suggested I try again with a different router. I bought the NetGearWGR614, and everything has worked perfectly since.

I'd like to buy a new phone with 2 handsets, but I sure don't want intereference troubles to start up again! Could anyone clear this up for me and/or offer a suggestion?

TIA,
Cindy P
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