Disconnect Supervision on one of the ATA's

Posts: 26 · Vonage Forum Junior Joined: Jul 25, 2005 Posts: 26

Does anyone know which if any ATA from Vonage supports Disconnect supervision? I'm trying to hook up an Asterisk box but the dang thing wont detect when the line's hung up and it leaves the line open for ever. I get a million dead air voicemails too.

Posts: 1424 · Posted: Mon Jan 16, 2006 5:46 pm Post subject:

We have a ton of posts on how to get Vonage to fix this.

Please do a forum search for PBX disconnect (check the search for all terms button) to get a list of the posts. There was one vonage-forum.com/ftopic5973.html" rel="nofollow" target="_blank" class="postlink">post specific to Asterisk, you might want to PM the poster and see if he got a resolution. It will involve a call to Vonage to have them adjust the settings on your adapter.

Good luck and happy dialing!

Posts: 1715 · Posted: Mon Jan 16, 2006 7:17 pm Post subject:

The current firmware for the Linksys RTP300 supports this, currently using mine with Asterisk without a problem. Prior to firmware version 1.00.58, this didn't exist, but the current release of 1.00.58 and beta of 1.00.59 both support it.

Posts: 26 · Vonage Forum Junior Joined: Jul 25, 2005 Posts: 26

Thanks a ton for your help on this. The RTP seems to be the way to go. I heard it even supports pulse conversion for antique phones. I heard there were some issues with feature codes with the linksys compared to the cisco ATA though. I don't know specifically which one but something was weird like call waiting or call return had to dial a special digit first.

Posts: 1715 · Posted: Tue Jan 17, 2006 11:27 am Post subject: Re: THANKS

Cozzman wrote:

Thanks a ton for your help on this. The RTP seems to be the way to go. I heard it even supports pulse conversion for antique phones. I heard there were some issues with feature codes with the linksys compared to the cisco ATA though. I don't know specifically which one but something was weird like call waiting or call return had to dial a special digit first.

Well, call waiting block is the standard *70, call return is *69, which I believe are standard codes. If they aren't to your liking, you can call up Vonage tech support and they can change these values on your individual device.

Posts: 26 · Vonage Forum Junior Joined: Jul 25, 2005 Posts: 26

I found what I was talking about:

Use To use Repeat Dialing for all adapters except the Linksys PAP2 and RT31P2: Step Action
1. Dial #5 after dialing a number that rings busy.
2. Hang up once you hear the beep.
3. Once the phone line is free, your phone will ring a unique tone to inform you that the once busy phone line is now free.
4. You may continue to use your Vonage line until the call back is connected. Vonage will connect the call when both lines are free.
5. This call back feature will last for 30 minutes.

Those two linksys models are weird. It was a while ago that a tech told me not to go to the Linksys because it handled things strangely and it looks like linksys has since resolved those problems on its newer devices. Would you agree?

Posts: 1715 · Posted: Thu Jan 19, 2006 3:43 pm Post subject: Re: Wierd Codes

Cozzman wrote:

I found what I was talking about:

Use To use Repeat Dialing for all adapters except the Linksys PAP2 and RT31P2: Step Action
1. Dial #5 after dialing a number that rings busy.
2. Hang up once you hear the beep.
3. Once the phone line is free, your phone will ring a unique tone to inform you that the once busy phone line is now free.
4. You may continue to use your Vonage line until the call back is connected. Vonage will connect the call when both lines are free.
5. This call back feature will last for 30 minutes.

Those two linksys models are weird. It was a while ago that a tech told me not to go to the Linksys because it handled things strangely and it looks like linksys has since resolved those problems on its newer devices. Would you agree?

The "problem" you're running into is that there are multiple Linksys adapters out there, with two main types of chipsets. The first (older) are based on a Sipura chipset. These include the RT31P2, WRT54GP2, and PAP2. With these devices, to do the Repeat Dialing, you'd dial the number, get a busy signal, have to hang up, then dial #5...not exactly PBX friendly.

The newer Linksys adapters are the RTP300 & WRTP54G, which run on a Texas Instruments chipset. With these, the above instructions (dial #5 when you hear a busy signal) work fine.

Posts: 26 · Vonage Forum Junior Joined: Jul 25, 2005 Posts: 26

Thanks for the help