Why would Internet light not go on ?

Posts: 7 · New Forum Member Joined: Jan 12, 2006 Posts: 7

I have a Linksys WRTP54G wireless router phone adapter. I can connect to the router from my wireless laptop to set the IP address but it doesn't connect to the internet.

My ISP service is Cripple Creek Victor Net LLC which uses wireless broadband signals. I have no broadband or DSL modem. I must connect directly from the cable coming into the house.

My personal WRT54G router works just fine for internet, but does not have the phone adapter plugs for Vonage use.

Why does my WRT54G work and my WRTP54G not work when all settings are exactly the same ?

Thanks in advance

Morgan

Posts: 476 · Posted: Thu Jan 12, 2006 5:37 pm Post subject:

My guess would be that there's some subtle difference in the settings. Perhaps you overlooked a required computer name or a static IP in the configuration of the new router.

Posts: 7 · New Forum Member Joined: Jan 12, 2006 Posts: 7

So the exact same settings in the WRT54G and the WRTP54G would not work ?

Would the subtle differences be in the Gateway settings or DNS settings ?

All the IP addresses are exactly the same in each router. The only difference is where the router name is located. With my WRT54G it says it in the body of the setup box, wherein with the WRTP54G it displays it in bold at the top of the Linksys set up page.

Morgan

Posts: 423 · Vonage Forum Evangelist Joined: Oct 03, 2005 Posts: 423

Just connect your vonage adapter from its blue port into one of the free ethernet ports on your personal wrt54g. If your computers can get on line thru your router, the Vonage adpater should too.

Posts: 476 · Posted: Thu Jan 12, 2006 5:47 pm Post subject:

Do you know anyone where you can test the router to eliminate the possibility that it's defective? Preferably someone who has a setup such that the router is a plug 'n play type device.

Posts: 18 · Vonage Forum Associate Joined: Dec 30, 2005 Posts: 18

your ISP may filter by MAC address... Or use pppoe.... or some other authentication method... I'm not too hip on the wireless ISPs.

Posts: 7 · New Forum Member Joined: Jan 12, 2006 Posts: 7

ColdGin,

I followed your advice. Hooked the broadband into the WRT, then hooked from the Ethernet on the WRT to the blue port on the WRTP. Finally got the Internet to light up. They light on both routers (both are wireless) but as long as I'm hooked into the WRT, I can't access the WRTP to check/change IP settings. Phone line wouldn't work with this set up either. The extra "internet" connection with the WRTP is kind of silly, since it's not doing the job it's supposed to (which is to hook internet AND my phone line up).

So I'm back to square one. I am thinking the WRTP that Vonage sent is faulty. I think I may go buy one myself and try it out. If it works, then the one they sent me was faulty and must be sent back.

I'll keep trying and I'll post any updates I have on this issue here, for others to benefit.

Thanks again, and any other suggestions are truly welcome. If it helps I'm able to connect from the broadband cable into the blue port of the WRTP and go into the router to check/change IPs. Just can't connect to the NET once the settings have been made. The settings I'm using on the WRTP are the same exact ones I use for the WRT, which hooks me right up to the net no problem. Not sure why the exact same settings aren't being recognized on the WRTP.

Morgan

Posts: 339 · Vonage Forum Evangelist Joined: Dec 04, 2005 Posts: 339

Regardless of whether your ISP lets the WRTP54G connect to the internet, the blue "internet" light should light up if its connected to an ethernet connection with something (anything) at the other end. If it works if you connect the WRTP54G to the WRT54G, then you may need to connect using a cross-over cable to connect directly the receiver.

Posts: 2257 · Posted: Fri Jan 13, 2006 10:52 am Post subject:

morgan wrote:

I followed your advice. Hooked the broadband into the WRT, then hooked from the Ethernet on the WRT to the blue port on the WRTP. Finally got the Internet to light up. They light on both routers (both are wireless) but as long as I'm hooked into the WRT, I can't access the WRTP to check/change IP settings. Phone line wouldn't work with this set up either. The extra "internet" connection with the WRTP is kind of silly, since it's not doing the job it's supposed to (which is to hook internet AND my phone line up).

Hi. Morgan. A couple of things, here.

1. The WRTP54G should work just fine behind a WRT54G. That's the way I have mine configured. Have you tried using a telephone on it configured that way?

2. In order to configure the WRTP54G, if you have it set up on your WRT54G's LAN along with all the other devices, is to hook a computer up to it temporarily, then turn on "remote administration". That will mean that anyone on your LAN can type http://(WRTP54G-IP-ADDRESS):8080/ to administer the WRTP54G. Note that this IP address is the one that your WRT54G assigns to the WRTP54G.

Here is a network diagram that I think might help. It's a rough diagram of my network, though I have more than one computer. The goal here, ironically, is to stop using the WRTP54G as a network router. Your existing WRT54G is a far superior piece of hardware for that.

vonage_network.gif" border="0" />

Plug a computer temporarily into the WRTP54G, and set up the following on it:

1. Static IP address outside the range of DHCP for your WRT54G (I chose 192.168.1.200 for this example).
2. REMOTE ADMINISTRATION turned on, port 8080 (or another port if you prefer, but my examples below assume 8080).
3. QoS, firewall, wireless, and everything else turned off (you want to free up as much memory as possible in the WRTP54G).

Unplug the computer from the WRTP54G and plug it into the WRT54G, restart the WRTP54G so it gets its new address. There is no need to forward any ports from the WRT54G to the WRTP54G - I don't have any.

From the PC connected to the WRT54G, type http://192.168.1.120:8080/ into a web browser. You should get access to the WRTP54G for administration/maintenance purposes. Once the phone line is working, though, you won't have much need to do this.