Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
dmesser
Full Forum Member
Full Forum Member


Joined: Dec 29, 2005
Posts: 61

PostPosted: Fri Feb 10, 2006 1:13 pm    Post subject: Reply with quote Back to top

The NetworkHealth link for my area (651) shows they did maintenance this morning. However, the problems I experienced occured well after the maintenance was complete.
View user's profile Send private message
dmesser
Full Forum Member
Full Forum Member


Joined: Dec 29, 2005
Posts: 61

PostPosted: Fri Feb 10, 2006 1:51 pm    Post subject: Reply with quote Back to top

Well, between the one-way audio and the Vonage site outage, I'm thinking the root of the problem lies with Vonage. I could be wrong. But the one-way audio problem is just too wide spread to be any specific ISP's fault.

Now I'm getting very choppy audio, but a speed test checks out okay.
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Feb 10, 2006 2:18 pm    Post subject: Reply with quote Back to top

Quote:
a speed test checks out okay.


How about a www.testyourvoip.com test? What is your score on that test, both "to you" and "from you"??

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
Quix
New Forum Member
New Forum Member


Joined: Feb 10, 2006
Posts: 1

PostPosted: Fri Feb 10, 2006 3:42 pm    Post subject: Reply with quote Back to top

I'm having Comcast troubles also! I'm in the 847 area code. I'm a very new customer as of yesterday (2/9/06). I hooked up everything last night and all was right with the world. This morning all outgoing audio was choppy. Incoming audio was great. I also have not been able to get to vonage.com. Something strange is afoot. Here's what is also strange. If I initiate the call, outbound audio is choppy. If I receive a call, outbound audio is fine.

Here's some details.

1. Chicago Suburbs (847)
2. Comcast
3. 864 kbs up/ 8 Mbs down
5. RT300
6. Modem---->Vonage Adapter (isolated for testing)
7. outgoing choppy audio
8. voiptest details:

To Boston
MOS 2.6 / 5.0

Degradation Sources
Codec 0.57 23.9%
Latency 0.00 0.0%
Packet Discards 1.68 69.9%
Packet Loss 0.15 6.2%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 130 ms
Packet Discards 4.6%
Packet Loss 0.4%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 60 ms
Random Loss
Jitter
Min: 0 ms
Avg: 4 ms
Max: 54 ms
Signaling Quality
Post-Dial Delay 90 ms
Call Setup Time 90 ms
Media Delay 411 ms

From Boston
MOS 4.4 / 5.0

Degradation Sources
Codec 0.57 96.8%
Latency 0.00 0.0%
Packet Discards 0.02 3.2%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 130 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 0 ms
Max: 20 ms
Signaling Quality
Post-Pickup Delay 296 ms
Call Setup Time 302 ms
Media Delay 328 ms
View user's profile Send private message
dmesser
Full Forum Member
Full Forum Member


Joined: Dec 29, 2005
Posts: 61

PostPosted: Fri Feb 10, 2006 3:44 pm    Post subject: Reply with quote Back to top

3.4/4.0
View user's profile Send private message
Sechen43
New Forum Member
New Forum Member


Joined: Feb 09, 2006
Posts: 7
Location: Chicago

PostPosted: Fri Feb 10, 2006 3:49 pm    Post subject: Reply with quote Back to top

Same issues.. 100% an issue but no one will own up to it:

Media Quality MOS 3.5 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 37.6%
Latency 0.00 0.0%
Packet Discards 0.95 62.4%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 153 ms
Packet Discards 3.2%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 60 ms
Random Loss

Jitter Min: 0 ms
Avg: 6 ms
Max: 47 ms

Signaling Quality Post-Dial Delay 78 ms
Call Setup Time 93 ms
Media Delay 218 ms
MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.04 7.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 153 ms
Packet Discards 0.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 27 ms

Signaling Quality Post-Pickup Delay 104 ms
Call Setup Time 117 ms
Media Delay 138 ms


I am calling the Comcast CEO

_________________
Comcast HSI, Chicago
View user's profile Send private message Visit poster's website
Wanderlei
New Forum Member
New Forum Member


Joined: Feb 10, 2006
Posts: 6

PostPosted: Fri Feb 10, 2006 4:30 pm    Post subject: Reply with quote Back to top

Sorry, don't have the proper signature and didn't want to post a million details, but I'm having the same problem right now.

I'm not a new subscriber, but I live in Deerfield and have had Comcast/Vonage for over a year at this location. I have had my share of Comcast issues in the past, but those seem to have been resolved.

The problem today is totally new. We cannot make any calls now because no one can hear what we are saying... nor can I access www.vonage.com . Don't know what's going on... I was going to try and call Vonage first...
View user's profile Send private message
Wanderlei
New Forum Member
New Forum Member


Joined: Feb 10, 2006
Posts: 6

PostPosted: Fri Feb 10, 2006 5:15 pm    Post subject: Reply with quote Back to top

Now everything is fine.
View user's profile Send private message
tdessain
New Forum Member
New Forum Member


Joined: Feb 10, 2006
Posts: 4

PostPosted: Fri Feb 10, 2006 5:20 pm    Post subject: Reply with quote Back to top

anyone know the IP of the next hop from our Vonage boxes? I'd like to do ping test/tracert to that ip to see roundtrip latency. It would be good because with a tool like Ping Plotter you can see where the latency builds through the trace.

So if any Vonage admins are out there, what IP can i trace to?


Thanks,

Todd
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Feb 10, 2006 9:21 pm    Post subject: Reply with quote Back to top

tdessain wrote:
anyone know the IP of the next hop from our Vonage boxes? I'd like to do ping test/tracert to that ip to see roundtrip latency. It would be good because with a tool like Ping Plotter you can see where the latency builds through the trace.

So if any Vonage admins are out there, what IP can i trace to?


Thanks,

Todd


The SIP server is sip.vonage.net - but the actual server you will use to make your calls depends on the call. Inbound, it'll be the nearest Vonage site to you. Outbound, it'll probably be the nearest Voange site to the person you are calling.

So far, the testyourvoip.com results posted have been pretty bad. 3.8 is ok, but will be marginal. 2.6 with a near 5% packet discard - get out the dixie cups, duct tape, and string!

Since testyourvoip has nothing to do with Vonage, bad results on both the testyourvoip test and bad performance on Vonage points (IMHO) directly at the Internet connection.

Makes me kinda fear my cable company's impending buyout by Comcast. Suscom has been rock solid since I moved here in August, absolutely zero downtime and near zero problems of any kind.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Timbip
New Today 2
Yesterday 3
Total 99049

Who Is On Site
Visitors 129
Members 1
Total 130


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 565 Pages In The Last 60 Seconds
The Vonage VoIP Forum