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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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robrob
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PostPosted: Wed Jan 11, 2006 12:08 pm    Post subject: Alarm systems and VOIP Reply with quote Back to top

I see al lot of information on here about security systems and Voip connections. You are all failing to see the MAJOR PROBLEM relating to connecting an alarm to Voip. First, there is NO alarm manufacturer that stated their system is compatible with Voip, and any alarm company that tells you that it will work is incorrect. An alarm system is designed to transmit a signal in the event of an emergency, Here are the issues: Alarms were designed to transmit on a standard analog telephone line. When attempting to transmit an alarm signal over Voip, there are translation issues from analog to digital and back. Many signals are either not received or received with errors. Second, if your power fails, so does your connection to the monitoring station i.a.(Electrical fire-> Fire alarm activation-> no electric, no signal). Third, latency issues and broadband outages are far more frequent than a standard POTS line. Fourth, How many times have you tried too make a call with Vonage & it does not complete, or drops? Imaging you activate a panic alarm because someone is in your living room with a gun, and the call is "dropped"? Fifth, any wire on the outside of the home can be cut (thief cuts line=no signal to police/fire)

As you can see the only reliable way to transmit an alarm signal is wireless (alarm.com, alarmnet or otherwise) Thats why these services are approved by insurance companies for commerical and residential applications. Anything else is simply a band-aid. Unless you want your alarm to work some of the time, I highly reccommend a wireless connection.
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trongod05
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PostPosted: Wed Jan 11, 2006 5:54 pm    Post subject: Wireless Reply with quote Back to top

So are you saying you should use an even less reliable method? Seems to me wireless calls drop a lot more and are less reliable. That's why I'm not sure Vonage reccoments a cellular as backup. What are you going to do? Check to see how many bars you have before the murderer blows your head off? Second I am not sure what you are getting at with outside lines getting cut. Can't a standard phone line be cut just the same as any line? I think anything you throw at an intelligent theif is going to be bypassed. If we can see the info on these forums, so can they. I know where I would go if I wanted to rob people. HERE!
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robrob
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PostPosted: Wed Jan 11, 2006 7:57 pm    Post subject: Reply with quote Back to top

While some systems do rely on cell backup, Alarm.com does not, so therefore not prone to outages and reception issues. Additionally, the transmitter is online with the network at all times and transmits data in real time. You would be notified if there was a connection issue, or even if your phone lie goes dead (i.e. cut) It will be very difficult, if not impossible, to stop a wireless signal from getting out of your house.
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trongod05
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PostPosted: Wed Jan 11, 2006 11:52 pm    Post subject: ADT Antiquated Reply with quote Back to top

Yea, I went to the Alarm.com site. It actually does look pretty cool. At this point I just signed a contract with ADT and they apparently suck. They also seem a bit antiquated in that they don't have technologies like these. What is the deal with them?
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JasonMunro
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PostPosted: Wed Feb 08, 2006 10:47 am    Post subject: Alarm.com vs ADT Reply with quote Back to top

The entire principle of alarm.com is exactly what ADT offers with its cellular back up. It is termed as back up only because normally the phone line is the primary source for alarm signals. A cellular back up unit can be programmed to be the only source. Wireless connection? How is a cellular signal not wireless? ADT offers you the ability to have your alarm system done either hard wired or wireless so the cost is yours to decide and the cell back up can be used with either. I am not one to bad mouth my competitors but I think the facts need to come out...ADT has the largest monitoring network in the world! The concept of an alarm system goes beyond the phone line, the technology, Voip compatible, and cellular backup...what happens at the other end? Can anyone else say they do all their own monitoring, they have seven superstations, and all the people in the monitoring stations are actual employees of said company? ADT can. Why does ADT cost more than many other companies? Why does BMW, Mercedes, and other high end car companies not sell for the same price as a Kia? Quality and time tested results. ADT has over 8 million clients world wide. Anyone who feels they would like more information on ADT or its technology and how it can protect you better than anyone else in the world, please contact me directly.

Jason Munro
Residential Sales Representative
ADT Security Services Canada
Ottawa, Ontario
jmunro@adt.ca
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CollinR
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PostPosted: Wed Feb 08, 2006 11:42 am    Post subject: Reply with quote Back to top

I'm a certified security professional (totally not affiliated with ADT, actually in competition with) this issue is just bizarre to me. I get it from both sides, the industry wants it to work and the customer is pissed when they figure out it doesn't.

The industry wants it to work because their hardware is based on analog POTS, radio and ethernet transmission jack the price up if they are even possible. Even the top of the line controls don't come with ethernet capabilities and radio has justifiable costs and poor comparable performance.


I wonder where this comes from, just define Voip and you can plainly see it.


VOICE over Internet Protocol

Alarms don't talk, and thats the only way to have a voice. Really it's that simple, sure some data ~might~ work but it's not part of the protocol. Human voices are between 85-1200Hz and I'm not sure Voip will carry all of that but I wouldn't expect it to carry anything outside of it.

Voip = Decent to good for voice bad for data.






EDIT: I did just learn something at nextalarm.com, their ABN system should function. It would be interesting to see if it works with other central stations too, of couse <$10/mo is a pretty good deal.
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mrpants
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PostPosted: Thu Feb 01, 2007 11:36 pm    Post subject: ucontrol.com Reply with quote Back to top

Alarm.com's solution requires you to replace you security system. An alternative is uControl (http://www.ucontrol.com).

uControl connects to your existing security system. You will then be monitored over 3 communication channels: broadband (wifi/ethernet), Cellular and land line (if you have still one). They also offer lots of cool features like remote arm and disarm, notifications, channel monitoring, a web user portal, etc.

I have been using them for about 8 months or so at this point and have had a great experience. Great support and great service.

I told my friend about uControl last week and he told me they are running a special right now... 2 months free or something like that.
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Kboo
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PostPosted: Tue May 27, 2008 12:59 pm    Post subject: Alarm Solutions with VoIP Reply with quote Back to top

check out www.VoIPAlarm.com. The VoIPAlarm Sparrow product is an adapter that will make your existing alarm system work with Voip and may add functionality. The website also walks you through testing your existing system to see if your central station is getting your alarm system's signals. If not, Sparrow is most affordable solution.
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dwinston91
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PostPosted: Mon Jul 28, 2008 6:48 am    Post subject: Re: ucontrol.com Reply with quote Back to top

mrpants wrote:
Alarm.com's solution requires you to replace you security system. An alternative is uControl (http://www.ucontrol.com).

uControl connects to your existing security system. You will then be monitored over 3 communication channels: broadband (wifi/ethernet), Cellular and land line (if you have still one). They also offer lots of cool features like remote arm and disarm, notifications, channel monitoring, a web user portal, etc.

I have been using them for about 8 months or so at this point and have had a great experience. Great support and great service.

I told my friend about uControl last week and he told me they are running a special right now... 2 months free or something like that.


How did you sign up for UControl? I didn't see any way to sign up for it on their website.
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Aevans0001
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PostPosted: Wed Aug 06, 2008 8:54 pm    Post subject: Alarms and Voip Reply with quote Back to top

I am an actual alarm technician. i currently have my own alarm hooked up to Voip and everytime I test the alarm it works 100%. You can make a case that hen the electricity goes out so does the alarm monitoring. But making the case that Cutting a line will interfere with the Alarm? This has been a problem with alarms from day 1 anyone can go to the side of their house and cut the phone lines, that will knock out 97% of all alarms. Knock out electricity to alot of cable modems (Comcast) and there goes cable phone, and alarm. Knock out electricity and there goes 99% of cordless phones.

You can make excuses for anything you want. I have never had a problem with Voip and Alarms or Cable phone and alarms. I have had problems with certain alarms and DSL.

To the ADT guy, Ever hear of a little company called Protection One? They do all their own monitoring also, and offer all the latest technologies. To my knowledge Brinks does ther eown monitoring also.

And anyway what does doing your own monitoring have to really do with anything being that all monitoring stations are requires to be UL rated and are required to obide by the same rules and regulations.
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