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RBH
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Joined: Jan 08, 2006
Posts: 6

PostPosted: Wed Jan 11, 2006 6:08 am    Post subject: Echo is suddenly gone Reply with quote Back to top

When I first started with Vonage a few weeks ago, there was no real echo problem. Shortly after, a strong echo of my voice activity started, but the echo was only heard by me. Suddenly, the echo is completely gone.

I'm using a new 5.8 GHz Uniden cordless system, and I had set the handset volumes down low, to minimize the echo. But yesterday, I noticed that it is suddenly gone. So I'll restore the handset volume settings

Does anyone know why the echo has now cleared up??

NEW TOPIC - Is there a way to locate past message threads started by me? Since there are many messages on the site, it's often hard to locate previous posts?

RBH
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blakadher
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Joined: Dec 23, 2005
Posts: 476
Location: Vancouver, WA

PostPosted: Wed Jan 11, 2006 11:33 am    Post subject: Reply with quote Back to top

RBH wrote:
NEW TOPIC - Is there a way to locate past message threads started by me? Since there are many messages on the site, it's often hard to locate previous posts?

Couple ways that I can think of: use the search (it's on the left-hand side of the forum) and search by author for your user ID. Or find a post that you made and click on the number of posts under your avatar.
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RBH
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PostPosted: Wed Jan 11, 2006 2:00 pm    Post subject: Reply with quote Back to top

Couple ways that I can think of: use the search (it's on the left-hand side of the forum) and search by author for your user ID. Or find a post that you made and click on the number of posts under your avatar.

I looked many times, but I always missed the "Search" item in the list.

Oh well, nobody's perfect - Very Happy

RBH
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sedu
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Joined: Apr 16, 2005
Posts: 16
Location: Freeland, Maryland

PostPosted: Wed Jan 11, 2006 3:49 pm    Post subject: Reply with quote Back to top

I too had a terrible echo for about 3 days. I changed nothing other than using my cell phone for calls because it was so loud it was annoying. Yesterday I used my Vonage again and it was gone and connections were clear as glass. I think they must be involved in some equipment changes or upgrades.
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maryjane
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Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Wed Jan 11, 2006 5:45 pm    Post subject: Reply with quote Back to top

my phone echo's at times and others its fine.
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Mustardman
Vonage Forum Senior
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Joined: Nov 19, 2005
Posts: 105

PostPosted: Thu Jan 12, 2006 12:54 am    Post subject: Reply with quote Back to top

try this when your getting echo:

get a DOS command prompt and then type:

tracert sip.vonage.net

You will probably get a bunch of timeouts but the ones that do trace should all be lower than 250ms. If your getting higher then it's an internet problem. My guess is that the latency in your internet connection is high due to high use which results in echo. I doubt it's Vonage's fault.
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maryjane
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Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Thu Jan 12, 2006 2:39 pm    Post subject: Reply with quote Back to top

Mustardman wrote:
try this when your getting echo:

get a DOS command prompt and then type:

tracert sip.vonage.net

You will probably get a bunch of timeouts but the ones that do trace should all be lower than 250ms. If your getting higher then it's an internet problem. My guess is that the latency in your internet connection is high due to high use which results in echo. I doubt it's Vonage's fault.



hmmmmmm I did that dos prompt thingy and everything after hop 10 was timed out.......... wonder what that means... Think
.......but my highest one was 52

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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maryjane
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Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Thu Jan 12, 2006 2:44 pm    Post subject: Reply with quote Back to top

Confused ok now i understand that the time outs were normal.. lol keep opening up my mouth and you all will just know how untechnified i really am ...

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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Mr_Sorento
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Joined: Sep 19, 2005
Posts: 122
Location: Illinois

PostPosted: Thu Jan 12, 2006 9:41 pm    Post subject: Reply with quote Back to top

Same here. No more echos lately either. Gee, if someone else in the country had echo and now all of a sudden doesn't and now I'm experiencing the same thing (no more echo)......I don't think it was an Internet or ISP issue.......but maybe VONAGE???!!! No, couldn't be Vonage, there stuff always works and perfectly at that! Yeah right!

_________________
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ISP: Charter Cable - 30 Mbps Down / 4M Up

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---------|--> Linksys WRT54GL Firewall Router --> PC
-----------------------| --> Vonage V-Portal --> Phone line


Vonage customer since August 2005
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Mustardman
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Joined: Nov 19, 2005
Posts: 105

PostPosted: Thu Jan 12, 2006 10:24 pm    Post subject: Reply with quote Back to top

Mr_Sorento wrote:
Same here. No more echos lately either. Gee, if someone else in the country had echo and now all of a sudden doesn't and now I'm experiencing the same thing (no more echo)......I don't think it was an Internet or ISP issue.......but maybe VONAGE???!!! No, couldn't be Vonage, there stuff always works and perfectly at that! Yeah right!



LOL!

Yeah, couldn't imagine two people in different parts of the country experiencing high internet usage in their area at the same time. That is just TOO coincidental! LOL! People's logic never fails to amaze me.
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