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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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wolfwyndd
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Joined: Jan 10, 2006
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PostPosted: Tue Jan 10, 2006 1:37 pm    Post subject: voicemail access number Reply with quote Back to top

Hey all. I have a problem with my voicemail that customer server can't see to figure out, provided I can even get through to customer support.

When I dial the local access number that was provided for me from Vonage I am asked to put in my phone number and hit the pound key. I do and I get a recording that says, "The mailbox number you have entered is invalid, please enter your mailbox number followed by the pound key." I've tried enter area code and then number and just the number and since the exchange is the same as my exchange I've tried just the last 4 digits. None of them work. I did happen to see someone post one here that you could call your own phone number and enter either the pound or the star key. That didn't work either. I've also tried calling the voicemail numbers for other areas thinking that they could all get me to the same voicemail system. No luck. Any other suggestions?
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Jan 10, 2006 2:00 pm    Post subject: Reply with quote Back to top

You have to dial your phone number, but you have to include a "1" in front of it. Took me a few days to figure that one out. Wink

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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wolfwyndd
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Joined: Jan 10, 2006
Posts: 2

PostPosted: Tue Jan 10, 2006 2:13 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
You have to dial your phone number, but you have to include a "1" in front of it. Took me a few days to figure that one out. Wink

**Duh!!** Bart!!

Geez. I can not believe it was that easy.

I've had my Vonage account for almost a year now and never figured that out. Interesting. Wonder why the customer support people on the phone couldn't have told me that?
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Jan 10, 2006 2:25 pm    Post subject: Reply with quote Back to top

Quote:
I've had my Vonage account for almost a year now and never figured that out. Interesting. Wonder why the customer support people on the phone couldn't have told me that?


I only learned it myself on the forums here. But I later realized it was right in Vonage's online help:

# Dial Vonage voicemail access number
# Enter 11-digit phone number (1 + area code + seven-digit phone number) followed by the pound (#) key
# Enter PIN

So either not many people use it, or most people are smarter than you and me and read the manuals better. I'm not going to try and find out which. I'm afraid of the answer. Wink

Don't feel bad. I recently asked for a feature called "camp on" or "busy number monitoring" where a busy line could be monitored and my phone could ring once the line freed up, blissfully unaware that the feature was ALREADY THERE. (grin) Haven't tested the feature out yet, so I don't know if it works, but it's supposedly there.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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atnet
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2006
Posts: 26

PostPosted: Tue Jan 10, 2006 3:01 pm    Post subject: Reply with quote Back to top

I just signed up for Vonage in Canada, and was testing it out last night, I can use 7 digits, and when my voicemail recording comes on, I just press *, enter my password and it tells me if I have messages or not...
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Jan 10, 2006 8:32 pm    Post subject: Reply with quote Back to top

wolfwyndd wrote:

**Duh!!** Bart!!

Geez. I can not believe it was that easy.

I've had my Vonage account for almost a year now and never figured that out. Interesting. Wonder why the customer support people on the phone couldn't have told me that?


What I find interesting is that you would have to dial the 1. As far as I can tell, you don't have to dial a 1 when calling long distance using your Vonage phone.

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Steve Gray
Orlando, FL
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