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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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iambarry
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PostPosted: Tue Jan 10, 2006 11:17 am    Post subject: Message light (VMWI) always on Reply with quote Back to top

I just got a phone with a voice mail indicator. Problem is that its always flashing, even when I don't have a voicemail.

My stuter dialtone is working - it only comes on when I have a message. I'm assuming that fsck is trigering the VMWI.

Is this a widespread problem? I've seen a couple of posts saying it was a known problem. I figured it could use its own thread.

Should I contact Vonage tech support, or are they working on it already?

Thanks,

--Barry

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navydavy2001
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PostPosted: Tue Jan 10, 2006 12:33 pm    Post subject: Reply with quote Back to top

Try leaving yourself a voicemail, then deleting it and exiting the VM system by hitting *.

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jnuzzi
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Joined: Feb 02, 2005
Posts: 216
Location: Orlando, FL

PostPosted: Tue Jan 10, 2006 12:40 pm    Post subject: Reply with quote Back to top

FIrst, verify that your phone is configured to use the stutter-tone as the voicemail indicator. If that is the case and the phone shows the VMWI light even when there is no stutter-tone then I would say there is something wrong with your phone. Wink

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ISP: Brighthouse/RoadRunner - 7M/512k
Hardware: WRT54GP2
Phone: Uniden TRU8866

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iambarry
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PostPosted: Tue Jan 10, 2006 2:36 pm    Post subject: Reply with quote Back to top

My phone will always use fsck for VMWI if it is sent. Stuter tone detection can be turned on or off, but fsck can't.

I have tried leaving a message, then deleting it and exiting with the '*' key. It doesn't help.

Can anyone confirm that this is a known bug, and is in the process of being fixed? Anyone have an ETA on the fix?

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jnuzzi
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Posts: 216
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PostPosted: Tue Jan 10, 2006 3:42 pm    Post subject: Reply with quote Back to top

If the stutter-tone is functioning properly then there is no "bug" since Vonage does not support FSK. It would seem that either your phone is not compatible with Vonage or there is something wrong with your phone.

Do you currently have stutter-tone detection enabled on your phone?

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ISP: Brighthouse/RoadRunner - 7M/512k
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Phone: Uniden TRU8866

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iambarry
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PostPosted: Tue Jan 10, 2006 6:31 pm    Post subject: Reply with quote Back to top

jnuzzi wrote:
If the stutter-tone is functioning properly then there is no "bug" since Vonage does not support FSK.

I think the phone is OK. As far as I can tell, Vonage is sending FSK. See the following posts:
post
post

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smartworks
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PostPosted: Tue Jan 10, 2006 6:41 pm    Post subject: It may not be your phone Reply with quote Back to top

I have the same problem intermittently on my phone. I'll get a voice mail and then the blinker on my phone just keeps on blinking, even though the stutter is gone. It's been blinking now for about 3 days.

It doesn't necessarily mean that anything is wrong with your phone.
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smartworks
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PostPosted: Wed Jan 11, 2006 10:59 am    Post subject: Voicemail indicator blinking Reply with quote Back to top

I've been having the same problem and have posted in a couple of other places, hoping that someone could help. Well, you know what they say -- God helps those who help themselves. javascript:emoticon('Smile')

Go into your setup options and see if there is an option to clear messages waiting. That's what I did and the light went out. YAY!!
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Bill01
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PostPosted: Sat Feb 11, 2006 5:28 pm    Post subject: Unreliable Voicemail Indicator Light on Uniden TRU8866 Reply with quote Back to top

Since posts on this thread share my VMWI frustrations with the TRU8866, I thought I would post what I have figured out so far.

While a call is in progress on either of the 8866's two lines, the 8866 fails to receive FSK signaling on the OTHER line. As a result, that other line's voicemail indicator fails to turn on (or off).

Since I can't rely on the indicator (either way), I have to periodically listen to both Stutter Dial Tones for the real message status. The indicator is only correctly updated long after the call is terminated when another redundant FSK signal is sent to the phone (often hours later).

I bought my 8866 in Sep 04 (serial # AE80017077) and I thought Uniden may have fixed it since then. I've sent this info to Uniden email support and got nowhere. They now sell it as the B-TRU8866, but I don't know the difference. I'd replace my base unit if I knew it would fix the problem.

Other than this flaw, my 8866 system works well. Unfortunately I invested in 8 additional handsets before I found the flaw or I would have tossed it by now.

Hopefully this info may help some of you and if anyone has any advice to offer, I would appreciate it.

Bill
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reebok
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PostPosted: Sat Feb 11, 2006 8:01 pm    Post subject: Reply with quote Back to top

yes, unless something has changed Vonage does support fsk as referenced in my earlier posts. it used to be on the support section of vonage.com, but now I only see it in a few press releases. I do see DTMF caller id which I've never heard of...

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