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twkvoip
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PostPosted: Mon Jan 09, 2006 10:33 am    Post subject: Can I have the rtp300 automatically reboot itself? Reply with quote Back to top

My problem is my Internet connection. It is a Verizon DSL dynamic IP address and it goes down from time to time for only a few seconds. The result is my Vonage routers have to be rebooted. I run a business and I would like the RTP300s to reboot themselves whenever the Internet connection is lost. Im using a linksys wireless router as the main router. My thoughts are I need to get a static IP address or maybe a UPS can do this? Maybe there is something I can configure in the RTP300s or the wireless router? Any thoughts would be greatly appreciated.
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taylor2767
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PostPosted: Mon Jan 09, 2006 12:17 pm    Post subject: Reply with quote Back to top

I would go the UPS route since your are using Vonage for business, that way you would never lose power to the adapter and no need to have it reset.
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twkvoip
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PostPosted: Mon Jan 09, 2006 1:33 pm    Post subject: Can I have the rtp300 automatically reboot itself? Reply with quote Back to top

The problem is not the power going in and out. It is the Internet connection. Is there a UPS that can reboot the power of the adapters when the Internet connection is broken and/or when the IP address is renewed? Also does anybody know if having a static IP address would fix the problem.
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jorn
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PostPosted: Mon Jan 09, 2006 1:34 pm    Post subject: Reply with quote Back to top

taylor2767 wrote:
I would go the UPS route since your are using Vonage for business, that way you would never lose power to the adapter and no need to have it reset.


This assumes that his issue is power failure with his DSL modem. I didn't make that assumption. It may be the case that his ISP causes the connection to the DSL box to cycle and, thus, is out of his control. The original poster wasn't very clear, however.

If my interpretation is correct, then there is very little you can do. The RTP300 will hang on to that IP until the DHCP lease expires and it's time to request a new one. You could try nailing the IP address down statically to the one you currently have, but the odds are pretty good that your ISP's DHCP server would hand that IP address out to somebody else, causing a conflict.

Another thing that I'm puzzled about is the fact that the OP says he is "...using a linksys wireless router as the main router." What exactly does that mean? Is your RTP behind this router? If so, then you wouldn't have this IP issue with your RTP, so I'm *guessing* not. Again, we need more info.

Sadly, the only thing you can do at this point is power-cycle the equipment every time this happens. A more sohpisticated power-control device with remote access could certainly do it, but that seems a little nuts. I suggest calling your ISP and upgrading to a "business" class DSL, which would probably offer you a static IP.

(There are perhaps more options, but we need to know more about the setup here, first.)
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dmesser
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PostPosted: Mon Jan 09, 2006 4:11 pm    Post subject: Reply with quote Back to top

I'm not sure if there is an equivalent to this product on the Windows side, but these things are great.

http://www.sophisticated.com/products/powerkey/pkp_650.html

If you could find a product like this for the PC you could script it to toggle the outlet anytime you router stops passing a test ping you send out every few minutes.
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twkvoip
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PostPosted: Tue Jan 10, 2006 3:57 pm    Post subject: Can I have the rtp300 automatically reboot itself? Reply with quote Back to top

Thanks for the help so far. Let me make this simple. Rebooting any device is usually the quick fix, whether it is a PC, Modem, Router, Switch or Vonage adapter. I want a UPS that can automatically reboot a device based on a specified condition. For example, if a Router's IP address quals 0.0.0.0 then REBOOT. Does anything like that exist?

Also, let me give a better idea of my setup. Dynamic IP via Verizon DSL into Westell Modem into Linksys Wireless Router into 3 Vonage adapters. The Linksys Wireless Router has DHCP enabled.
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jorn
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PostPosted: Tue Jan 10, 2006 4:05 pm    Post subject: Re: Can I have the rtp300 automatically reboot itself? Reply with quote Back to top

twkvoip wrote:
Thanks for the help so far. Let me make this simple. Rebooting any device is usually the quick fix, whether it is a PC, Modem, Router, Switch or Vonage adapter. I want a UPS that can automatically reboot a device based on a specified condition. For example, if a Router's IP address quals 0.0.0.0 then REBOOT. Does anything like that exist?


Maybe, but not without some extra "stuff" installed on the router. Also, it is highly unlikely that your IP address would become 0.0.0.0. Instead, it would probably retain the old. no longer valid IP address until the lease time expired. Kinda hard to test for that.

When this condition occurs, it sounds as if you are no longer able to pass traffic of any kind. Is that the case? That would be rather unacceptable service, IMHO.

twkvoip wrote:
Also, let me give a better idea of my setup. Dynamic IP via Verizon DSL into Westell Modem into Linksys Wireless Router into 3 Vonage adapters. The Linksys Wireless Router has DHCP enabled.


What kind of Linksys router?
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dmesser
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PostPosted: Tue Jan 10, 2006 4:32 pm    Post subject: Reply with quote Back to top

To be honest, this sounds more like something your ISP is doing wrong than a router problem. Their DHCP server must have a configuration problem.

Have you addressed any of this with them, yet?

Also, maybe the solution is simpler than finding a high-buck, oddly configured UPS. How often does this happen? If rebooting makes it okay for a day or so, maybe just putting a timer switch on the outlet to toggle the power once a night is the key?

But, I'll repeat, those Sophisticated Circuit devices are slick. I use them on several servers.
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twkvoip
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PostPosted: Tue Jan 10, 2006 8:11 pm    Post subject: Can I have the rtp300 automatically reboot itself? Reply with quote Back to top

I know my ISP is doing something wrong. I knew that would happen even before I got the service. Welcome to Verizon Dynamic DSL. Think a Static DSL would be a fix? What kind of "Sophisticated Circuit Devices" are you talking about? This is a business so I could throw some money at it.

FYI - My wireless router is a WRT54G
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