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Dansie
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Joined: Jan 03, 2006
Posts: 19
Location: Salt Lake City, Utah

PostPosted: Sat Jan 07, 2006 1:00 am    Post subject: New WRT54G is disconnecting PAP2 Reply with quote Back to top

When I first setup Vonage a week ago I connected my PAP2 through a Belkin router I had laying around. Things have been working great for days, no problems. I am on Comcast Cable and during high traffic times my caller will mention that the calls are choppy, especially if I am doing something on the internet like connecting through VPN to my work computer. After reading on here about QoS I decided to put a WRT54G into the mix and get rid of the Belkin router.

So, tonight I connected the Cable Modem-->Linksys WRT54G-->PAP2. I didn't setup anything special on the Linksys Router, wanted to make sure it was stable OUT OF THE BOX before I started playing around. All I did was secure the network (tell me if the encryption is the culprite).

The phone was working fine for about an hour and then the cell rings and I notice it is because the PAP2 line is down. I check the lights on the cable modem and they are fine, the Linksys lights are still on, but the PAP2's Telephone Light is off (although the ethernet light and power are still lit). I try to surf the web and nothing, even though it says we are still connected on the modem and Router.

If I power cycle the PAP2 it doesn't register. I have to turn everything off and back on in sequence, Cable Modem, Router, PAP2. A few more hours go by and BOOM, the line goes down again. As far as I can tell, it HAS to be the Linksys Router because everything was working fine with the Belkin, VERY stable for 5-6 days.

Is there a setting that the router needs to tell PAP2 to keep the line on?
And why if the line goes, does the Ethernet to the Computer go too? Even though all the lights are still on...it has got to be something inside that router that is taking everything offline.

For now I have switched back to the Belkin, though I really want to get that Linksys in the mix for the sake of QoS. Eventually I would like to load a different firmware on it, but for now I want to stick with what comes loaded or what is from LInksys at least until I understand QoS better.

Any thoughts?
thanks in advance!

Specs:
Comcast Cable (8mps DL/786kps UL)
Motorola Surfboard Modem SB5120
(maybe) Linksys WRT54G Router V.5
PAP2 Phone Adaptor
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paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Sat Jan 07, 2006 1:07 am    Post subject: Reply with quote Back to top

The WRT54G v5 is a piece of crap.
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trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Sat Jan 07, 2006 4:42 am    Post subject: Re: New WRT54G is disconnecting PAP2 Reply with quote Back to top

Dansie wrote:
For now I have switched back to the Belkin, though I really want to get that Linksys in the mix for the sake of QoS. Eventually I would like to load a different firmware on it, but for now I want to stick with what comes loaded or what is from LInksys at least until I understand QoS better.


As paul248 said, the v5 WRT54G is a piece all right. You can't run the 3rd party firmware on the v5, it runs VxWorks in lieu of linux (crap) and less memory that previous versions (more crap).

Your best option would be to drop the WRT54Gv5 like a bad habit and get one of the following: pre-v5 WRT54G (hard to find now, you can tell by the serial number), a WRT54GS (any version), or WRT54GL (now the linux-based WRT54G). You could try disabling the firewall (SPI causes Voip fits) and see if that helps. I have not yet obtained a v5 to mess around with to tell for sure if that will work (it does on previous versions).
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taylor2767
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Joined: May 05, 2005
Posts: 400

PostPosted: Sat Jan 07, 2006 10:13 am    Post subject: Reply with quote Back to top

I had a similar issue when I installed a Belkin 54g router. The phone RTP adapter comes with QOS enabled so Vonage support had me hook the phone adapter via ethernet directly to my pc and the type in the search engine 192.168.15.1 which accessed the setup. From there we went to I believe networking/gaming and disabled and save the QOS settings a couple of times to ensure it was disabled. My connection has not dropped in two days since.
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Dansie
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 03, 2006
Posts: 19
Location: Salt Lake City, Utah

PostPosted: Sat Jan 07, 2006 1:29 pm    Post subject: Reply with quote Back to top

taylor2767 wrote:
I had a similar issue when I installed a Belkin 54g router. The phone RTP adapter comes with QOS enabled so Vonage support had me hook the phone adapter via ethernet directly to my pc and the type in the search engine 192.168.15.1 which accessed the setup. From there we went to I believe networking/gaming and disabled and save the QOS settings a couple of times to ensure it was disabled. My connection has not dropped in two days since.


I have the PAP2 which DOES NOT have QOS on it so I don't think that would help.

I didn't realize the WRT54G was crap, I thought I had done my research correctly, but I guess becasue it is version 5, it is going to give me trouble. As far as I can tell you can't tell from the box which version of the Router you are using, you have to open it up. So I am out of luck with this router? I'd really prefer NOT to disable the firewall as TREKOLOGER mentioned because I wanted the router FOR the firewall. I guess I will try and return this and get the WRT54GS.

Can you tell we what is different about the WRT54GS. Is there something special about "SPEEDBOOSTER"? I assume I will be able to load firmware on that. Do I need to do anything special with THAT router to make it work or should I PLUG and PLAY and it probably won't drop my line?

Also, does anyone know anything about the WRT54GC, the compact version of this router? Is it worth it? Can I load firmware on it? I do like the compactness of it becasue I may be traveling a bit and would like the option of through the two small peices (the Router and PAP2) in a bag.
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trekologer
Vonage Forum Evangelist
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Sat Jan 07, 2006 6:19 pm    Post subject: Reply with quote Back to top

Dansie wrote:
I have the PAP2 which DOES NOT have QOS on it so I don't think that would help.

I didn't realize the WRT54G was crap, I thought I had done my research correctly, but I guess becasue it is version 5, it is going to give me trouble. As far as I can tell you can't tell from the box which version of the Router you are using, you have to open it up. So I am out of luck with this router? I'd really prefer NOT to disable the firewall as TREKOLOGER mentioned because I wanted the router FOR the firewall. I guess I will try and return this and get the WRT54GS.

Can you tell we what is different about the WRT54GS. Is there something special about "SPEEDBOOSTER"? I assume I will be able to load firmware on that. Do I need to do anything special with THAT router to make it work or should I PLUG and PLAY and it probably won't drop my line?

Also, does anyone know anything about the WRT54GC, the compact version of this router? Is it worth it? Can I load firmware on it? I do like the compactness of it becasue I may be traveling a bit and would like the option of through the two small peices (the Router and PAP2) in a bag.


Until Linksys crippled it, the WRT54G was probablly the best inexpensive wireless router on the market. Now, that title has gone to the WRT54GL.

The WRT54GS has "speedbooster" that is supposed to make wireless network connections faster but requires a "speedbooster" network card for any speed increases. For a 3rd party firmware standpoint, the WRT54GS has 32MB of memory. The WRT54G (pre v5) had only 16MB. The WRT54Gv5 has 8MB.

The smaller memory is the reason why the WRT54Gv5 can not run 3rd party firmware. The WRT54GC can not run the 3rd party firmware either since it uses different hardware (similar to the SRX series) AND the current firmware is closed-source.

If you want to travel with a wireless router, you might be better off getting a seperate Linksys Wireless-G Travel Router which is MUCH smaller than the WRT54GC and you won't need to tear down your network when you travel.

SPI firewall...doesn't really give you any more protection than NAT alone does. The downside with SPI firewalls on consumer routers is that the CPU isn't really fast enough (which is why they tend to cause Voip audio problems) and they are vulnerable to SYN flood attacks.
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Trinijoy
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 22, 2005
Posts: 143

PostPosted: Sat Jan 07, 2006 6:24 pm    Post subject: Reply with quote Back to top

Serisoully though all these linksys's are toys compared to the real thing. If an attacker wants to get in and realy wants to try, they can get through. I don't even bother with firewalls just have a Virus scanner and Spyware scanner and blocker.

And yes SPI kills Vonage's voice traffic, if it's integrated into the router and doesn't have an option to disable it you have to disable the firewall completely if you have our device connected to it.
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Dansie
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 03, 2006
Posts: 19
Location: Salt Lake City, Utah

PostPosted: Sat Jan 07, 2006 7:35 pm    Post subject: Reply with quote Back to top

Trinijoy wrote:
Serisoully though all these linksys's are toys compared to the real thing. If an attacker wants to get in and realy wants to try, they can get through. I don't even bother with firewalls just have a Virus scanner and Spyware scanner and blocker.

And yes SPI kills Vonage's voice traffic, if it's integrated into the router and doesn't have an option to disable it you have to disable the firewall completely if you have our device connected to it.


Thanks for the responses. I took the WRT54G back and got the WRT54GS, in the end the cost will be the same (after rebates, which I may never see). I don't use wireless in the house yet, but occasionally have people in the hoiuse with wireless laptops, so it is nice to have, but I needed it more for a router and for QoS.

Sounds like I need to bring down the Firewall no matter what on this router. WIll that alone solve my line dropping problem though or is it just that the pre-installed firmware blows?

Eventually I would like to get a different firmware on there, but right now I am reluctant to start messing around with it because I just don't understand it all well enough, I'd like to do some more reading about the subject first. I know there are alot of people using all sorts of firmware with everyone having different opinions on what will work best. For QoS specifically what firmware is the best and the easiest for a novice?
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