The overseas support are told to say I understand. Basic customer service. Makes the customer feel happy.\ usually.
Overseas agents cannot do warm transfers to tell us the information, as they get the bulk of the calls. We only do Soft transfers internally here in America.
If you ever have problems come here first, if you call and get overseas just asked to be transferred to Tier 2.
The static issue on the device is an issue with the firmware. The temp fix is to pick up the phone on the second ring. There is already a firmware fix in the works, there is no ETR on when it will be finished.
Downgrading firmware should never be done and is dangerous.
yeah I was suprised at the downgrade of the firmware myself. But I didn't do it, the guy pushed it automaticly.
Funny thing is originally he said he was going to send me the link to the 55 firmware, but I didn't get the email till next day. Talk about a slow mail server. Glad he was able to push it automaticly.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New mansoor New Today 1 Yesterday 7 Total 56043 Who Is On Site Visitors 184 Members 0 Total 184
High-speed Internet required. Unlimited calling subject to normal residential use. Excludes certain call types such as calls to cell phones depending on the destination. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage Free
Month sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Free Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.41 Seconds and 106 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 1
Yesterday 7
Total 56043
Who Is On Site
Visitors 184
Members 0
Total 184
-0.02