Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
giulian
New Forum Member
New Forum Member


Joined: Jan 05, 2006
Posts: 3

PostPosted: Thu Jan 05, 2006 10:41 pm    Post subject: Number port out of Vonage Reply with quote Back to top

Did anybody port his number from Vonage to another Voip provider?
I had my number ported to Vonage from Bellsouth last year, now I would like to port it to another Voip provider, does anybody know if it will be possible??? Thank you!
View user's profile Send private message
blakadher
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 23, 2005
Posts: 476
Location: Vancouver, WA

PostPosted: Fri Jan 06, 2006 12:29 am    Post subject: Reply with quote Back to top

Check out this post.
View user's profile Send private message Visit poster's website
Freeda
New Forum Member
New Forum Member


Joined: Apr 07, 2007
Posts: 1

PostPosted: Sat Apr 07, 2007 12:07 pm    Post subject: Port out of number from Vonage to a new provider Reply with quote Back to top

[font=Arial] [/font]

I have had a very trying period of over a month in trying to get my phone number ported out from Vonage to a new provider I am changing to. Vonage has had my phone service for 1 1/2 years; but I had the phone number since 1977. They have delayed giving my phone number up; and have given me and my new provider a lot of double talk in the numerous phone calls and emails to Vonage about this. They kept saying there was an information mismatch, when there wasnt; or they would say that my new provider needed to request the port out, which had been done over and over again. Yesterday, I was told by my new carrier that Vonage has finally released my phone number to them, and my new service installation should be done on April 13; I will follow up and advise if there are more problems. I am porting my number out because of the numerous service problems that started arising in the past few months. Freeda
View user's profile Send private message Send e-mail
o2bad455
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 27, 2006
Posts: 23

PostPosted: Sat Apr 07, 2007 5:21 pm    Post subject: Reply with quote Back to top

I have requested that my main Vonage number be ported out to another provider. I'd like to keep the rest of my Vonage numbers with Vonage. What will happen to my fax, softphone and virtual numbers when the main number gets ported out? Will Vonage simply replace the main with a temporary number, or do I need to call them to convert my fax into the main number? If I need to call them, should it be before or after the LNP transfer actually happens?
View user's profile Send private message
Bellatrix
Full Forum Member
Full Forum Member


Joined: Oct 08, 2006
Posts: 71
Location: Hogwarts School Of Wizardry & Magic..

PostPosted: Fri Apr 13, 2007 1:29 pm    Post subject: Reply with quote Back to top

..Yes you can, just make sure you don't cancel your account while the number transfer is not yet complete..

_________________
dearly beloved, are you listenin'?
View user's profile Send private message
sheezhot
Vonage Forum Master
Vonage Forum Master


Joined: Apr 19, 2006
Posts: 172

PostPosted: Fri Apr 13, 2007 2:49 pm    Post subject: Reply with quote Back to top

o2bad455 wrote:
I have requested that my main Vonage number be ported out to another provider. I'd like to keep the rest of my Vonage numbers with Vonage. What will happen to my fax, softphone and virtual numbers when the main number gets ported out? Will Vonage simply replace the main with a temporary number, or do I need to call them to convert my fax into the main number? If I need to call them, should it be before or after the LNP transfer actually happens?


Yes, you may convert your fax line to a voice line so it could be the main line on the account. You could have it even with a basic plan if you wont be needing the Unlimited plan with Vonage since you have another phone line (the one you ported out to a different provider)
Make sure though you only call Vonage after the port has been completed NOT during or when transfer has not ACTUALLY happen...yet. Smile

_______________________________________________
Who said being Beautiful automatically means you're dumb?
View user's profile Send private message AIM Address Yahoo Messenger
IronHelix
Full Forum Member
Full Forum Member


Joined: Dec 22, 2004
Posts: 44

PostPosted: Sat Apr 14, 2007 2:23 pm    Post subject: Reply with quote Back to top

I successfully ported out of Vonage. I used to have two lines, a main line and a fax line.
One carrier tried for a while and couldn't port the main line, about a year later another carrier did it without too much trouble.

The interesting thing is once the port goes through, Vonage doesn't automatically update their database. Thus if a Vonage customer calles the line it goes to my Vonage box, but if anybody else calls it goes to the new carrier.

So you have to then cancel the line you ported, they can reshuffle the lines so you keep whichever one remains as your primary (as long as its not a softphone line).

When cancelling make sure you tell them that you have ported the number out and they need to remove the number from their database. If the rep doesn't know what this means tell them they need to submit a level 2/3 ticket called "Remove DID from Database".
When I cancelled the main line they didn't, so the number was assigned to another Vonage user a few days later. Result being that Vonage users who call the number get that guy, everybody else gets me.

Fortunately it got worked out- they got the other guy another number (he had wondered why his phone didn't work) and I am now working with two carriers (vonage still has my fax line).


So in the end it is quite possible, just may depend on where you are porting it to.
View user's profile Send private message
gbrayut
New Forum Member
New Forum Member


Joined: Feb 11, 2008
Posts: 1

PostPosted: Fri Aug 14, 2009 2:19 pm    Post subject: Reply with quote Back to top

I can verify this. We have transfered 3 lines over from Vonage to another provider, and on all 3 of them we had to call them up and get them to manually remove the line from their database. It takes a bit of work to convince them that the line has already been transfered, but eventually they will put you on hold, talk to their supervisor, and then they will enter your phone number into a special tool to remove it from the Vonage database. Oh, and if your initial contract isn't up yet, expect to pay $80 per line when you close the account. We were about 6 months shy of the end of a 2 year contract for 2 lines, and it cost $160 to close the account.
View user's profile Send private message
doncht
Full Forum Member
Full Forum Member


Joined: Aug 02, 2013
Posts: 64

PostPosted: Fri Aug 09, 2013 7:07 pm    Post subject: Reply with quote Back to top

I'm trying to port out to Comcast. I'll update you guys with the progress.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New RodgerKAWN
New Today 9
Yesterday 33
Total 85486

Who Is On Site
Visitors 134
Members 1
Total 135


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 3.43
Change:   +0.07
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.76 Seconds and 409 Pages In The Last 60 Seconds
The Vonage VoIP Forum