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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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royaljosh
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PostPosted: Thu Jan 05, 2006 11:38 am    Post subject: Slow Internet response and no audio from rt31p2 Reply with quote Back to top

I have had a problem with calls that have no audio and calls going directly to voicemail. I called Vonage 3 times with no help. My old configuration was Cable modem-USR Router(wireless)-RT31p2 router with Vonage. I was told by there techs to switch it to cable modem-vonage router(RT31p2)-usr router. I have a very very slow internet response from the linksys router, I go to the command prompt and ping common sites like, yahoo, google, and get half the packets lost that were sent. I connect the computer directly to the cable modem and do the same thing with no loss of packets and much faster response. Also the download from the web is very slow when you have it hooked to the linksys. I have looked at the site and not found this particular problem listed. My theory is that if the linksys has this much trouble with internet sites, that would relate to poor phone services because of packet loss. Just so you know I have roadrunner in Kansas City, Missouri and I conducted a test at the site that tests for internet phone and I scored a 4.0. I have changed the mtu to 1492 and that has not seemed to help. Changed the Qos settings and made http a priority and that did not help either. Can anyone help me I'm at wits end.
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royaljosh
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PostPosted: Thu Jan 05, 2006 11:53 am    Post subject: voip test results Reply with quote Back to top

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.04 7.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 121 ms
Packet Discards 0.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 7 ms
Max: 22 ms

Signaling Quality Post-Dial Delay 78 ms
Call Setup Time 94 ms
Media Delay 219 ms



boston to me
Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 96.8%
Latency 0.00 0.0%
Packet Discards 0.02 3.2%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 121 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 4 ms
Avg: 7 ms
Max: 27 ms

Signaling Quality Post-Pickup Delay 121 ms
Call Setup Time 110 ms
Media Delay 153 ms
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Jan 05, 2006 12:07 pm    Post subject: Reply with quote Back to top

sounds like you've probably changed some settings on the rt31p2 before and maybe recently with the network setup. I'd try a factory reset just for fun.
also, are any of your computers hardwired to the rt31p2 or do they all go through the other router?

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royaljosh
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PostPosted: Thu Jan 05, 2006 12:11 pm    Post subject: Reply with quote Back to top

Already done a factory reset, does not help the problem.
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reebok
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Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Jan 05, 2006 12:17 pm    Post subject: Reply with quote Back to top

ok, do you have an answer to the question I asked?

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royaljosh
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PostPosted: Thu Jan 05, 2006 12:53 pm    Post subject: Reply with quote Back to top

I hard wired my laptop temporally to the rp31p2 just to get to the setup, but I found that there was very slow internet response. After i configured the router I was going to hook up the usr wireless router to one of the ports on the linksys and be done. But due to the slow internet and ping response I have not hooked the setup back up at all until I find out what the problem is.
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royaljosh
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PostPosted: Thu Jan 05, 2006 5:32 pm    Post subject: Reply with quote Back to top

Anyone any suggestions?
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Jan 05, 2006 8:44 pm    Post subject: Reply with quote Back to top

If you go back to your original setup with the wireless router first and the Vonage router second, and plug your computer into the wireless, do you then get good internet connectivity?

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Steve Gray
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royaljosh
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PostPosted: Thu Jan 05, 2006 10:05 pm    Post subject: Reply with quote Back to top

I get good interenet speed with the wireless router first.
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Steve48
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PostPosted: Thu Jan 05, 2006 10:36 pm    Post subject: Reply with quote Back to top

royaljosh wrote:
I get good interenet speed with the wireless router first.


Given that, and given that you've tried a factory reset as suggested by Reebok, my guess is that the adapter is developing a problem. I'd get back with customer service, pass on this information, and try to get the problem elevated.

Reebok- Your opinion?

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Steve Gray
Orlando, FL
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