Odd internet issue (not really vonage related)

Posts: 29 · Vonage Forum Junior Joined: Dec 06, 2005 Posts: 29

Hey, I've searced the forms to no avail for an answer to this issue.

I have a WRT54GP wireless router that is connected directly to my cable modem.

I have my Tivo's (1 hard wired and the other on wireless G) connected to the router and obvously my PC.

Here is my issue.

My internet works fine when I boot up my comptuer. If my computer sits idle or if I'm not actively using my browser I lose my connection to the internet.

I can connect to the router via 192.168.15.1

Tivos can both connect as can the Xbox 360

The internet is still connected to the PC because I can even be playing an online game on my computer (World of Warcraft for example) where my system will be connected to their server sending and receiveing information but I can't connect with my web browser. The browser just times out.

Now I've tried:

1. Renewing the connection in the Status page of the router, Does not work

2. Tried reparing my connection under network connections, Does not work

3. Tried renewing DHCP on both the router and the computer, by stopping the service and restarting it. Doesn't work.

The only thing I've found that works is resetting the computer and it works fine.

Whats odd is that I can still be connected to an online game but I'm unable to use my browser if it sits idle for a few hours (after a long game session).

Any suggestions on how to fix this? I'm guessing its a router issue because if it was ethernet I'd go link dead from being dropped off the game server.

Edit to add

I forgot to add that my Vonage works perfectly through all this and that my connection is excellent.

Posts: 1424 · Posted: Fri Jan 06, 2006 9:34 am Post subject:

I would suggest that the problem is probably not network related but rather browser related. I would check to see if you have some bogus proxy settings set. One other possibility is that your DNS settings might be odd. You could check for this by entering the IP address of a site rather than its name. (http://70.86.196.104 for Vonage Forum).

Suggestions:

1) See how another browser works Get Firefox

2) Upgrade your current browser to the latest available version

3) Check your browser's Internet connection settings

Posts: 60 · Posted: Fri Jan 06, 2006 9:51 pm Post subject:

Try this link from DSL Reports. From looking at this, I'd try the Winsock Fix program.

DSLR

Posts: 215 · Vonage Forum Master Joined: Nov 24, 2004 Posts: 215

There are known DNS issues with the WRT54GP that would cause this.

Make sure you have the latest firmware. .59 coming out SOON

Posts: 2257 · Posted: Fri Jan 06, 2006 11:44 pm Post subject:

This is a known issue with the WRTP54G. The DNS proxy built into the router "has issues". It's been happening since at least the .50 release, and probably before that.

The fix is simple - you don't want to use the DNS proxy.

Hook a computer directly to your modem, verify that you can get to web pages, and get your DNS settings as provided by your ISP. (type IPCONFIG /ALL from a command prompt and look for "DNS servers"). Write down these servers (there are usually two of them)

Key those numbers into the "DNS server" fields on the router, and turn off the DNS proxy (both of these settings are on the main configuration page of your router).

This will force each client to go directly to your ISP for DNS, and not use the DNS proxy in the router, which fails frequently.