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vincatzero
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Joined: May 28, 2004
Posts: 29

PostPosted: Tue Jan 03, 2006 9:51 pm    Post subject: Router after phone unit causes slow downloads and errors.? Reply with quote Back to top

I always had my network set up like this modem-router-switch-phone unit.

i just changed it to modem-phone unit-router-switch cause i heard i'd get better phone results this way (is this true?). Now my download speeds are very slow. I also cant get a good connection to any bittorrent program or anything like that.

The ports are all forwarded correctly at the router. Is there a way to get everything back to normal assuming the way i have it set up now is better?

Is there a setup screen for the phone unit i have to modify?

Any help would be greatly apprectiated. thanks
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Steve48
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Joined: Aug 30, 2005
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PostPosted: Tue Jan 03, 2006 10:08 pm    Post subject: Reply with quote Back to top

Can you be more specific? What equipment do you have- router, phone adapter, switch? What were your speeds before and after you changed the system around? Were you actually having problems with the phone before you made the change?

Often the change you made is a good one, but not always. The way you had it may be better.

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vincatzero
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Joined: May 28, 2004
Posts: 29

PostPosted: Tue Jan 03, 2006 10:15 pm    Post subject: Reply with quote Back to top

router is a netgear RP614. switch is a gigafast EZ1600-S. phone unit is motorola vt1005v. modem is motorola sb5120.

I wasn't having any real problems with the phone before the switch except when i was downloading there would be horrible delay and peices of the conversation that didn't get through. I was hoping the switch would help fix that
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vincatzero
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Posts: 29

PostPosted: Wed Jan 04, 2006 3:02 pm    Post subject: Reply with quote Back to top

i port forwarded the same ports on the phone adapter config screen to the ip of the router.

that works.....for a while. even when i first open azuereus it complains about connection (TCP, UPD mapping) problems but it'll make a good connection to the files (good enough to turn the face green anyway). but after a while the faces turn blue and the speeds get really slow. the same thing happens to all my programs then.

also, the internet always seems to be acting really bad and a lot of pages will time-out.

why is this happening? why do programs still complain when i first open then? how do i stop this? normally i would just set up the network the way it was before, but the phone does seem to be acting a lot better with this set-up.

everything seems to be set up right. any ideas would be greatly appreciated.

thanks
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DallasFlier
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Joined: Mar 03, 2005
Posts: 277
Location: Dallas, TX

PostPosted: Wed Jan 04, 2006 3:12 pm    Post subject: Reply with quote Back to top

vincatzero wrote:
router is a netgear RP614. switch is a gigafast EZ1600-S. phone unit is motorola vt1005v. modem is motorola sb5120.

I wasn't having any real problems with the phone before the switch except when i was downloading there would be horrible delay and peices of the conversation that didn't get through. I was hoping the switch would help fix that

You're now using the VT1005 as a router, passing all your network traffic through it, and truth is, its a lousy router, so on a high speed line, its not surprising that you'd see much slower network performance.

The way you had it before should work well, **IF** the Netgear allows you to set QoS to make Voip traffic from your VT1005 highest priority. If your Netgear is not capable of QoS, or you don't have the QoS set right, then you'll experience what you were seeing before - delay and choppy audio when your internet link is heavily loaded.

I'm not familiar with that Netgear router, so can't provide any more specific information then that.

_________________
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vincatzero
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Joined: May 28, 2004
Posts: 29

PostPosted: Wed Jan 04, 2006 3:38 pm    Post subject: Reply with quote Back to top

i'm pretty sure my router doesn't support qos.

i'm wondering why after a while the connection to the internet seems to be lost mostly. it seems like the router and the phone unit stop communicating well.

if i were to put the router aftere the modem, and plug the phone unit into the first port on the router and the switch into the second (running the rest of the network) would that improve quality of the phone over having the phone adapter plugged into the switch?

would messing with the dmz options of the router and the phone unit make a more solid connection? how would i do that? would there be security issues then?

thanks
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DallasFlier
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PostPosted: Wed Jan 04, 2006 5:55 pm    Post subject: Reply with quote Back to top

vincatzero wrote:
i'm wondering why after a while the connection to the internet seems to be lost mostly. it seems like the router and the phone unit stop communicating well.

Just a guess, but you mentioned bittorrent earlier. Bittorrent is notoriously demanding of routers, even *good* routers, which your VT1005 is not. My guess is that bittorrent has opened up so many connections that the router basically can't handle any new requests after a certain period of time.

vincatzero wrote:
if i were to put the router aftere the modem, and plug the phone unit into the first port on the router and the switch into the second (running the rest of the network) would that improve quality of the phone over having the phone adapter plugged into the switch?

No, that should make absolutely no difference at all.

vincatzero wrote:
would messing with the dmz options of the router and the phone unit make a more solid connection? how would i do that? would there be security issues then?

Unfortunately, I don't think that's going to help you either. Both your Netgear router and your Motorola adapter are old technology. Your router's manual is copyright 2002, and 3-4 years is a lifetime in this industry. My opinion is that you need to upgrade to either a new router or a new telephone adapter. Some here will disagree, but its also my opinion that none of the Vonage combo adapter/routers make very good routers, particularly under significant load, so I prefer a separate Vonage adapter and router. My personal recommendation is to go look for a Linksys WRT54G, v4 or earlier - avoid the v5 - and buy one to replace your Netgear. You can get them for only about $50, which is actually cheaper than buying a new Vonage adapter. The WRT54G will allow you to plug the adapter in downstream, and set good QoS parameters to avoid delays and dropouts with your phone service, but will still provide very good network performance.

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
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Cheep
Vonage Forum Associate
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Joined: Jan 06, 2006
Posts: 13

PostPosted: Fri Jan 06, 2006 2:44 pm    Post subject: Reply with quote Back to top

I've had similar problems with my SB4200 (ISP is RoadRunner) going into the VT1005, then to my computer. The internet slows down or hangs, then disappears entirely. Still keeps a solid light on the VT1005, just no internet connectivity downstream from there. There's one surefire way to fix it-- reboot the VT1005. Works every time. I've troubleshooted with the Indian Vonage folks, and that's always what works (rebooting the VT1005), and they don't have the communication skills to offer me a permanent solution. (A replacement phone adapter?)

I recently got a Linksys WRT54G, and currently have it hooked up between the VT1005 and the computer, and of course I get the same problems. From what you guys are saying, maybe I would get better reliability if I did SB4200-->WRT54G-->VT1005-->computer?
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Cheep
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Joined: Jan 06, 2006
Posts: 13

PostPosted: Tue Jan 10, 2006 3:11 pm    Post subject: Reply with quote Back to top

Ok, I changed my setup to cable modem (SB4200) --> WRT54G --> VT1005 --> computer, and the connection to my computer seemed solid and stable, but the VT1005 didn't like that setup at all. It wouldn't complete outgoing calls (dialtone fine, then dial number, and it never rings), or it would lose the connection (blinking lights on the VT1005). I changed the QoS settings on the WRT54G to give priority to the VT1005, and that didn't help.
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superswiss
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Joined: Dec 20, 2005
Posts: 37
Location: Oakland, CA

PostPosted: Thu Jan 12, 2006 3:02 pm    Post subject: Reply with quote Back to top

Does your ISP give you multiple IP addresses? If so, try running the Motoroal ATA in bridge mode by unchecking NAT/DHCP. In this mode, both the ATA and your router will be on the ISP subnet and need to be assigned WAN IPs from your ISP, but the router is disabled on the ATA. It will pass-through all traffic, except for the Voip traffic. This is the configuration that I'm using.

I've read that all Vonage adapters are lousy routers, although, I never had issues while I was running the ATA in router mode. I figured there is no reason for having two NAT routers and I wanted to streamline my network configuration. I'm still keeping the ATA in front of my Netopia router for upstream QoS, which is what matters given my 768k uplink vs. 6.0m downlink.
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