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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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Seatac
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Joined: Mar 12, 2004
Posts: 9

PostPosted: Fri Mar 12, 2004 3:22 pm    Post subject: LNP and Virtual Numbers Reply with quote Back to top

A couple more questions:

1) Is it possible to transfer my home phone to be a "Virtual Number"?

2) Is it possible to switch a "Virtual Number" to be the primary number?

Here's the situation:

I would like to try Vonage out. If I like it, I would want to transfer my home number to it.

Thanks
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socrates
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Joined: Jan 12, 2004
Posts: 44

PostPosted: Sat Mar 13, 2004 10:11 am    Post subject: Re: LNP and Virtual Numbers Reply with quote Back to top

Seatac wrote:
A couple more questions:

1) Is it possible to transfer my home phone to be a "Virtual Number"?

2) Is it possible to switch a "Virtual Number" to be the primary number?

Here's the situation:

I would like to try Vonage out. If I like it, I would want to transfer my home number to it.

Thanks

1) Yes
2) Yes
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tcp100
Vonage Forum Associate
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Joined: Jan 17, 2005
Posts: 19

PostPosted: Mon Jan 17, 2005 3:13 pm    Post subject: LNP portability to virtual number.. Reply with quote Back to top

I know this is a reply to an older post.. but here's my situation, that Vonage seems unwilling to help with.

1) I ordered Vonage - just to try it out, and decided to keep it. I have a primary number from Vonage that I've been using.. a bunch of people know it and I'd like to keep it..

2) I still have my Verizon land line, which I want to cancel.. I was hoping that Vonage would let me port the number to a virtual number, as apparently was described as possible in this forum earlier.. But after speaking to two reps, I was told in no uncertain terms that NO, you CANNOT port a number to a virtual number... I'd have to sign up for a second full line / account.. Not worth it to me to keep the number...

Is there any other alternative here? Has anyone ever had luck porting a number to a virtual number, or even a fax line? (Also, can you use the fax line for voice at all?)

Thanks..
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sgt-spam
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 14, 2005
Posts: 18

PostPosted: Mon Jan 17, 2005 3:52 pm    Post subject: Reply with quote Back to top

You could always cancel the landline and specify a forwarding number to be played in the cancellation message for people that call the old number.
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rebus
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Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Mon Jan 17, 2005 4:35 pm    Post subject: Re: LNP portability to virtual number.. Reply with quote Back to top

tcp100 wrote:
1) I ordered Vonage - just to try it out, and decided to keep it. I have a primary number from Vonage that I've been using.. a bunch of people know it and I'd like to keep it..

2) I still have my Verizon land line, which I want to cancel.. I was hoping that Vonage would let me port the number to a virtual number, as apparently was described as possible in this forum earlier.. But after speaking to two reps, I was told in no uncertain terms that NO, you CANNOT port a number to a virtual number... I'd have to sign up for a second full line / account.

Won't they let you port the Verizon number, and when the LNP occurs, convert your existing Vonage number to a virtual number?

 
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tcp100
Vonage Forum Associate
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Joined: Jan 17, 2005
Posts: 19

PostPosted: Mon Jan 17, 2005 5:15 pm    Post subject: Reply with quote Back to top

I think this is possible, but I don't think the rep understood this process. What I did was select "change phone number", and chose to leave my current number as a Virtual number at 4.99/mo.. This means the main number is getting ported to the Verizon number -- which is more or less what I wanted..

I do wish the reps would understand their business a bit more, though. The first one I talked to barely understood the concept of a virtual number!


Now something strange is happening on the website, however... My old virtual number (I had one before this) is no longer showing up under "manage your virtual numbers".. It was having this problem before I initiated the number porting order, so it's un-related.. Anyone else had this problem? The number still works and shows up on my bill (and I'm paying for it), but I can't manage it. Strange.
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